Clyn () is an innovative cleaning and turnover management platform designed specifically for short-term rental property managers. Clyn seamlessly integrates with OwnerRez to automate the entire cleaning process, from scheduling to assigning vetted cleaning crews. Their service ensures that prop...
Updates
* Add deposits and fees syncing to QuickBooks integration
* OwnerRez WordPress Plugin v1.2
* Re-enable Vrbo rooms importer after fix for Vrbo issue
* Consolidate occupancy restrictions into property rules in preparation for new Amenities page design
* Improve "Booking Balance Is Past Due" notification verbiage to clarify action to take
* Strip emojis from Google Vacation Rentals list...
...errez.com/support/articles/deposits-overview) and QuickBooks bank deposits () and how to automatically sync those entities for easy reconciliation.
* Why Deposits (#why)
* Comparing Deposits in OwnerRez and QuickBooks (#compare)
* Prerequisites to De...
Guest Ranger () is one of the leading fraud prevention software for short-term rentals. The days of manually verifying guests are over! Guest Ranger leverages the power of data using multiple consumer databases and artificial intelligence (AI) to give property managers the knowledge of whom their guests are wit...
Data shows that most guest-related issues in Short-Term Rentals arise with individuals who have already passed background screenings and ID verifications. While these traditional methods are common, they often fail to provide the comprehensive peace of mind that Property Managers truly need.
Trustd.ai, founded by experienced Airbnb Su...
Partner with TechTape () to drive up your revenue performance!
TechTape is a tech-enabled service, not software. They develop revenue strategies tailored to align with your goals, implement and adjust the strategies based on ever-shifting market conditions, to help you achieve top revenue performance! The...
Welcome Compass () transforms vacation rental hosting by enabling hosts to deliver exceptional, personalized guest experiences that exceed expectations. Using advanced technology, they not only seamlessly organize essential property information in one place, but they also synthesize guest...
...ries or quotes associated with that guest.
In the individual guest activity timeline view, users can delete the guest by navigating to Actions > Delete Guest.
From the menu > Contacts grid, users can select one or more guests to delete and click on the Delete button. Note the OR pop-up that warns that deleting the guest includes th...
Meet Besty () , your new autopilot AI assistant.
AI powered guest messaging, guest retargeting, and inquiry follow ups to maximize conversion. Auto-upsell gap nights, bookend nights, and early checkins. Real-time guest sentiment scores, conversation summaries, and instant translation. Advanced KPI dashboard to...
SuiteOp () is a solution that brings automations to your short-term rental or hotel operation and integrates seamlessly with your OwnerRez account. Get unparalleled guest experiences at scale and manage your entire operation team in one platform.
Easily connect your OwnerRez account with SuiteOp for efficien...
...s) sections! For other questions, check out our SMS Common Issues & Questions () support article.
* SMS Brand Applications may take 2-3 weeks to process. Our SMS partner will send users a separate email about their brand approval.
* No part of the OwnerRez SMS Brand form can be left blank. All fields must be filled in.
* A live w...
...ite
* Month (default)
* Owner
* Property
* Quarter
* Week
* Year
* If selected, you have the option to Compare with previous years.
* 5 years before
* 4 years before
* 3 years before
* 2 years before
* Year before (default)
* Same year
* If selected, you can choose to Display absolute values (dollar amounts) or Display relative values (percentage) changes over the previous time...
...them by email, channel, or phone to send a personalized email offering discounted gap nights for their upcoming trip.
Note: Why can't you use a platform email or proxy email address like "joe.blow.12345@messages.airbnb.com" or "joe.blow.12345@messages.booking.com?" These platform/proxy email addresses aren't real. If you send messages to them, your message will be collected by the channel, stripp...
...them by email, channel, or phone to send a personalized email offering discounted gap nights for their upcoming trip.
Note: Why can't you use a platform email or proxy email address like "joe.blow.12345@messages.airbnb.com" or "joe.blow.12345@messages.booking.com?" These platform/proxy email addresses aren't real. If you send messages to them, your message will be collected by the channel, stripp...
.../support/articles/trigger-example-booking-channel-reply-request-contact-info) support article for more information.
Note: Why can't you use a platform email or proxy email address like "joe.blow.12345@messages.airbnb.com" or "joe.blow.12345@messages.booking.com?" These platform/proxy email addresses aren't real. If you send messages to them, your message will be collected by the channel, stripp...
...NAME}
Body:
Hi {CFIRST},
Thanks for booking {PDISPNAME}!
I just noticed that the {BADJOPEN} your reservation is still available.
Would you like to add additional nights to your reservation for 25% off? If you are interested, please reply to this email.
Talk to you soon and thanks for choosing {PDISPNAME}!
{MYFIRST}
If you're wondering what those field codes do, check out the field code...
.../support/articles/trigger-example-booking-channel-reply-request-contact-info) support article for more information.
Note: Why can't you use a platform email or proxy email address like "joe.blow.12345@messages.airbnb.com" or "joe.blow.12345@messages.booking.com?" These platform/proxy email addresses aren't real. If you send messages to them, your message will be collected by the channel, stripp...
...s, but you can still dress them up with personalized field codes and light-hearted emojis.
Here is a quick look at how the above SMS template looks in preview mode:
Not a fan of emojis? No worries, edit that part out!
We used the {BADJOPEN} field code to display open adjacent nights both before and after the booking. However, if...
...e through Vrbo, to begin with, so that our system knows how to deliver your response back to the correct Vrbo thread.
Note: Why can't you use a platform email or proxy email address like "joe.blow.12345@messages.airbnb.com" or "joe.blow.12345@messages.booking.com?" These platform/proxy email addresses aren't real. If you send messages to them, your message will be collected by the channel, stripp...
