This week's roundup covers Airbnb's global rollout of Reserve Now, Pay Later, a new World Cup host incentive, Vrbo's new optional weather guarantee, Airbnb's strong Q4 performance, and an Arizona bill that could expand local authority over short-term rentals. Let's dive in.
Airbnb announced that its Reserve Now, Pay Later option is now available worldwide for eligible listings. (
We're officially a month into the new year, which makes February a great time to pause, take a step back, and make sure you have everything in place to support your goals for 2026. ❄️
This month's webinar schedule includes live demos, Q&A sessions, and Focus Sessions covering the PM module. You'll hear from industry partners such as Happy Guest, Boostly, and American Snowbird, who will share prac...
We're excited to share some great news for OwnerRez users listing on Hopper. Listings that are live on Hopper may now also appear on Capital One Travel, giving your properties access to even more travelers and added visibility through one of the largest travel platforms available today. What does this mean?
Capital One Travel is powered by Hopper's underlying booking technology. With this recent...
OwnerRez's Unified Inbox centralizes your guest communication across platforms, ensuring timely, organized responses, consistent messaging, and improved organization while also enhancing professionalism, reducing missed messages, streamlining workflow, and improving your guest's experience, fostering trust and higher satisfaction in your vacation rental business. If you haven't read our
Messagin...
OwnerRez offers many options and settings to help automate your short-term rental business. However, before you can do that, you need to set up your properties, settings, and business rules.
Complete the following steps before initiating any listing channel integration connections (e.g., Airbnb, Vrbo). The fastest and most effective way to set up your account is to follow the steps below systemat...
Even when you have default seasonal rates configured, you'll still use the Rates Calendar to review and adjust nightly rates and set changeover rules. This support article explains how to navigate the Rates Calendar.
Read our Setup & Configure Nightly Rates () support article for additional information.
* Nightly Rates Calendar (#calen...
Recording expenses ensures financial transparency, simplifies tax reporting and enables short-term vacation rental managers to track profitability accurately, manage budgets effectively, and build trust with property owners through clear financial reporting.
Interested in viewing how expenses are displayed on an Owner Statement? See the Expense Displays (
Clear rules help manage expectations, maintain your property's condition, and ensure the safety and comfort of everyone involved. Effectively communicating your property's rules through rental agreements, guest communication, or house guides is essential to foster a positive guest experience and prevent misunderstandings during a guest's stay.
Before you dive into your Booking Rules options, be s...
We all want bookings - but how does a guest get there?
* Inquiry (#Inquiry)
* Mark as Spam (#inquiry-spam)
* Unavailable Dates (#inquiry-unavailable)
* Quote (#Quote)
* Filter Quotes (#filter-quotes)
* Booking (#Booking)
* Instant Bookings (#instant-bookings)
* Booking Information (#booking-information)
* Listing Sites and Masked Inquiries (#listing-sites-masked-i...
The OwnerRez system handles auto-cancellation and reminders about payments not received. Services for scheduled payments and security deposit collection, reauthorization, and release services occur at midnight in each property's timezone. The service operates around that time, so it may not exactly start at midnight, but any properties within that timezone will be queued up.
While collecting gues...
OR tracks the Guest Listing Site Fee (what Airbnb/Vrbo charge the guest) and shows it in the booking UI under Guest Balance -- but it's not available via the API.
Request: Add a read-only field like total_guest_listing_fee to the GET /v2/bookings/{id} response.
Why it's useful: Any integration doing booking analytics, revenue reporting, or direct-vs-OTA comparisons needs this number. Right...
OR tracks the Guest Listing Site Fee (what Airbnb/Vrbo charge the guest) and shows it in the booking UI under Guest Balance -- but it's not available via the API.
Request: Add a read-only field like total_guest_listing_fee to the GET /v2/bookings/{id} response.
Why it's useful: Any integration doing booking analytics, revenue reporting, or direct-vs-OTA comparisons needs this number. Right...
Just took a look at the New Booking Overview Page.
You asked for comments/suggestions...
You really need to focus on reducing clicking around OwnerRez screens everywhere, and this layout, while improved, doesn't do that.
An example to make the point:
You have a 'Change/Move' button over on the top right side of the screen. Why?
If I want to change the check-in time, I should be...
In the new PMv2, the Booking Status column for end of month bookings is now often incorrect. An example:
For the April statement on this property, the last booking's dates of stay are April 30-May 4th. Since the Owner Statement is run with the dates of April 1-30, that booking is included as it is partially within period. In PMv1,...
