Navigate the Rates Calendar

OwnerRez offers a robust, flexible, dynamic rates system using Seasonal and Seasonal Rates, as discussed in the Rates & Seasons Overview. However, because of its flexibility, getting everything right may require some time and testing.

Because of this complexity, this support article explains navigating the Rates Calendar, but don't forget to read the Setup & Configure support article. Remember that you can easily import and export rates and then edit them directly in the Rates Calendar.

Users will likely still check the Rates Calendar to review and adjust nightly rates even when using seasonal rates. This enables users to quickly identify gaps between days and set prices for those dates, allowing you to swiftly raise or lower rates and adjust minimum/maximum nightly rules to target a broader market and increase profits.

• Calendar Tab
• Property Selector
• Month Selector
• Selection Mode
• Advanced Select
• Legend
• Heat Map Shading & Cell Layout
• Hover Cards

Calendar Tab

The primary and default interface is the Rates Calendar. It offers a calendar-style display showing existing rates for a property or 0 if no rates are applied. The Calendar tab displays the rates calendar in a monthly view. Users will make most, if not all, of their nightly rate changes in this tab.

Bookings/Blocks will appear on your Rates Calendar with a red line inserted through the middle of the day, denoting that the period is booked or blocked, but it won't impact the rates and rules for that night or the nights around it. The red line only appears for true bookings or blocks, not other virtual blocks like gap rules or change-over restrictions. So any guest trying to book your property on your website or on a channel like Vrbo might see that a day is unavailable due to other rules in place, such as a forced gap or arrival/departure rules, adjacent to a booking/block.

Rule restrictions, such as gap rules or arrival/departure restrictions, are marked with a gray line to distinguish them from true blocks and bookings. Here's an example of a booking with a forced gap rule of "1 night between bookings."

Users can select nights by using the Selection mode drop-down list on the right side of the Calendar tab.

• The Toggle mode allows users to click/tap dates to select individual or multiple nights.
• The Range mode allows users to click and drag to select individual or multiple nights.
• The Columns mode allows users to click and drag to select individual or multiple columns, which is super handy for selecting weekends only.

Property Selector

Back to the Calendar tab, users can change the property monthly views by selecting a specific property from the Property Selector drop-down list.

Month Selector

Similarly, users can change the month view by either scrolling up or down or using the Month Selector drop-down list.

Selection Mode

Users can edit their rates by double-clicking a cell on the Seasonal and Rates Calendars, which will open the Set Rates pop-up.

Users can select nights by using the Selection mode drop-down list on the right side of the Calendar tab.

• The Toggle mode allows users to click/tap dates to select individual or multiple nights.
• The Range mode allows users to click and drag to select individual or multiple nights.
• The Columns mode allows users to click and drag to select individual or multiple columns, which is super handy for selecting weekends only.

Note how the individual Hover Cards appear when selecting each day.

Similarly, users can select seasons by using the Selection mode drop-down list on the right side of the Seasonal Rates tab.

• The Toggle mode allows users to click/tap and select individual seasons for one or more properties.
• The Drag mode allows users to click and drag rates to select one or more seasons for one or more properties.

Advanced Select

In the Calendar tab, users can select a range of dates and days of the week. To choose that range, click on Advanced Select.

On the Advanced Select Dates pop-up, users can choose a range of dates and days of the week. In this example, we have chosen all Thursday, Friday, and Saturday nights between March 11th and April 1st. Click on Select.

The selected dates will be highlighted in blue and users can now Set Rates and Set Rules that apply to all the selected nights.

Users can also choose to Clear Selection and start over.

Legend

Clicking on the Legend link above the calendar on the upper right-hand side will display a handy legend tooltip detailing some calendar icons.

Heat Map Shading & Cell Layout

In the Calendar tab, the nightly rate is centered in the middle of each day. Seasonal rates (March 2023 Sundays - Tuesdays) are non-bold, and imported nightly rates (March 2023 Wednesdays - Thursdays) are bold. More expensive rates are shaded in darker green than less expensive rates.

Each day has a different shade of green based on the rate relative to the property's overall pricing. Looking at the calendar gives you a heat map feeling and causes your eyes to pick up instantly where there are high or low-priced days. Darker shades of green are higher-priced days, and lighter shades of green are cheaper-priced days.

As you select and change rates, the coloring will instantly change as you do your work to reflect a new heat map of colors.  If you set higher rates on certain days, the lower-priced days around those days will instantly change shades and vice versa. The heat map coloring works whether your rates are nightly or seasonal.

Within each calendar day, the day of the month number is located in the top left corner, and the minimum number night rule is displayed with the moon icon on the upper right side of the calendar day. Imported nightly rates are displayed in bold, while seasonal rates are displayed in a regular font.

If the minimum night rule is custom-set as a rule, the same bold format is applied.

And note the lower left icon on Friday the 10th and Saturday the 11th, denoting a channel block.

Days with no nightly rate set will be very clear to users, with a large bold 0 displayed along with an alert icon.

The monthly view of a calendar that has no nightly rate set should be very clear to users by the large bold 0 displayed along with an alert icon on each calendar day.

Hover Cards

On the Calendar tab, users can hover over each day to view the following information so full details of each day are very clear.  You don't have to click on the day; a simple hover over that day will do the trick.

The hover card, shown above, gives you 8 categories of information:

• Season - the primary season that the day falls into. If multiple seasons exist, it will show the primary one that OwnerRez is using, given our season selection rules (specific date over recurring, priority status, etc).
• Rates - the rate amount for that day and where it comes from (seasonal or custom imported nightly rates).
• Minimum Nights - the required number of nights for that day, and where it comes from (seasonal or custom imported nightly rates). If no reason is given, then it's the default rule for the current property.
• Maximum Nights - the required number of maximum nights for that day, and where it comes from (seasonal or custom imported nightly rates). If no reason is given, then it's the default rule for the current property.
• Availability - whether the property can be booked or blocked, and a warning about guests arriving/departing.
• Arrival - whether there are any guest arrival restrictions and why. Gap rules and arrival/departure restrictions, set on the season or property, are the most common reasons.
• Departure - whether there are any guest departure restrictions and why. Gap rules and arrival/departure restrictions, set on the season or property, are the most common reasons.
• Channel Blackouts—indicates whether the property has a channel-specific blackout for this date. In the example above, the user has set a Vrbo channel blackout for this night at this property.

The hover card works on mobile devices. Long-press the day cell, and the hover card will appear.