New year, new OwnerRez features - including the wide releases of Rezzy AI, Tasks, and PMv2; also, the addition of Rate Change History, the Template & Trigger Library, two new Nightly Rent Field Codes, and so much more!
* New Features (#new)
* Rezzy AI (#rezzy)
* Tasks (#tasks)
* Rate Change History (#rate-change-history)
* Template & Trigger Library (#library)
* PMv2 (#pmv-two)...
The summer waves of product changes and improvements peaked in July. Catch the cool new features and handy tools that were introduced over five weeks.
* New Features (#new)
* Tag Automations (#tag-automation)
* Multi-Language Support for Guest Forms (#multi-language)
* Copy Existing Hosted Website Capability (#copy-website)
* Brand Icons for Manual Payments and Hosted Websites (#ico...
Prepare your holiday spirit by dashing into the OwnerRez November Product Update! As we enter a busy season for 2025 bookings, discover some timely gifts such as the new Quote Triggers, additional Property Search Widget Amenity Filters (e.g., pet-friendly, smoking allowed), Map Pin channel display, and more.
* New Features (#new)
* Quote Triggers Added (#new-quote-triggers)
* Additional S...
As the Northern Hemisphere transitions from winter to spring, OwnerRez is marking this renewal with the expansion of Airbnb Resolution Deposits, the new ability to disable Custom Sources, and the new Name.com partnership.
* New Features (#new)
* Airbnb Resolution Deposits (#airbnb-resolution)
* Custom Sources (#custom-sources)
* Name.com Partnership (#name.com)
* Design Progress (...
Summer's heating up 🔥, and July brought some game-changing updates. From the arrival of Rezzy AI, which handles messaging and task management, to the new Statement Taxes for PMv2 feature, and many other enhancements, we're serving up innovation that delivers real impact.
* New Features (#new)
* Rezzy AI (#rezzy) Beta
* Statement Taxes for PMv2 (#statement-tax)
* Enhancements (#updat...
Fall into efficiency! 🍂 OwnerRez is treating you to the new Confirm & Pay guest payment form, several Rezzy AI additions, expenses for Blocked-Off Time, and, per usual, so much more. Let's explore!
* New Features (#new)
* Confirm & Pay Guest Form (#confirm-pay)
* Rezzy AI (#rezzy) Beta
* Automatic Replies (#automatic-replies)
* Guest Sentiment (#guest-sentiment)
* Tasks Additio...
In November, OwnerRez delivered features quite possibly better than our Black Friday deal (/black-friday-deal) ! From new Vrbo promotions, the Avalara MyLodgeTax integration, to Rezzy AI improvements, these updates will help you "sleigh" this busy holiday booking season. 💪
* New Features (#new)
* Vrbo Promos (#vrbo-promos)
* Avalara MyLodgeTax (#avalara)
* Booking.com Listing Sync (#...
This article provides a list of common questions and answers for the SMS premium feature that are not covered elsewhere. It assumes you have already read the SMS Overview () support article. If not, do that first.
Questions are added to this page if they are miscellaneous in nature and we have not already answered them in other SMS Messaging...
The concept of a security deposit hold is pretty straightforward: you want to be able to get money from the guest to cover damages, but you don't actually want to take any money unless you have to - and most of the time, you won't.
If you have the guest's credit card number, it seems like it would be easy enough to just hit it with an extra charge. Unfortunately, destructive guests aren't stupid...
Our Property Management feature allows you to track expenses and calculate commission/earnings for owners that you manage on behalf of. Read about it in our our Property Management Overview () article.
This article provides a list of common questions and answers about Property Management that are not covered elsewhere.
* O...
The wait is over! Maybe you missed the most exciting part of our March 13th release with 21 updates (/support/articles/update-2024-03-13) , but it's not too late to read all about how Google Vacation Rentals is now available for all! Oh, and we tweaked some guest Booking.com billing messaging and fixed some bugs, too.
* New Features...
Welcome to our May 2024 product update, which includes all the happenings from five May releases.
Read on to decide on your favorite feature or enhancement from the month.
* New Design Progress (#design)
* Sidebar Menu Updates (#sidebar-menu)
* New Features (#features)
* ' Save as My Default' on Filters Added (e.g., Bookings List, Quotes, Inquiries) (#default-filters)
* Hosted W...
OwnerRez closed out 2024 strong - with some powerful new features, including Google Vacation Rentals Request-To-Book, Lynnbrook Group Security Deposit Holds, Airbnb per guest/pet/night surcharges, and the ability to run reports on disabled properties! These and much more rounded out a busy 2024 - read on to see how things shook out in December.
* New Features (#new-features)
* Google Vacatio...
As we moved further into fall, with more time for reflection and relaxation, OwnerRez continued to work diligently throughout October. Take a look at the results from the month's Product Update, including the progress on Property Management v2 (PMv2), Vrbo additions, a sneak peek of the Unified Inbox, and more.
* New Features (#new)
* Property Management (PM) (#pm)
* PMv2 for New PM User...
Whether you manage one property or fifty, writing content can take hours. ChatGPT () is a free tool that helps you write faster, stay consistent, and sound professional across your listings, website, and marketing content. In this guide, we'll show you how to use ChatGPT to:
* Write better property descriptions
* Generate blog content to support direct bookings
* Quickly c...
