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Touch Stay () offers digital guest welcome books to help hosts provide guests with information about the property and surrounding area. Welcome books can be completely customized to your brand. Touch Stay integrates with OwnerRez to import y...

...rbnb lets you set a time cutoff so you at least have a little warning - say, noon. You set this time in the Airbnb channel integration configuration settings.

Don't forget that this setting can also be overridden on a per-property level, under Properties > pick a property > Channel Rules:

...ou want - your business should have one identity.

To add or create a customized theme, users can navigate to Settings > Branding & Legal > Theming.

To create another theme, click the + Create Theme button.

This invites users to enter a new name, phone number, contact...

.../enahnced-damage-protection-common-issues-questions) . What is the deductible for Damage Protection?

There isn't one - the program obligation applies first-dollar. Note the minimum claim amount is $25.00 - but, if you have an approved claim for $25, you'll receive the whole $25. Who is the actual protected party, and who makes claims?

The OwnerRez subscriber who owns the OwnerRez account that p...

...d instruction from their CA, who is knowledgeable about the processes and features of OwnerRez. Types of Certified Advisor Badges

Current badges include:

The Account Setup badge signifies expertise in setting up and configuring an OwnerRez account, enabling users to accept bookings. This certification means the CA knows how to set up...

Subject

Configuring Per Guest Per Stay Fees on Airbnb Body

Hi [first name]!

I'm reaching out because Airbnb has recently added support for "per guest per stay" fees to their Resort, Management, and Community/Association fees, so there's now a way to charge like this. Quick Summary:

We noticed that you've got one or more additio...

...a channel template to remind your channel guest to provide their contact information and sign your renter agreement.

Note: Why can't you use a platform email or proxy email address like "joe.blow.12345@messages.airbnb.com" or "joe.blow.12345@messages.booking.com?" These platform/proxy email addresses aren't real. If you send messages to them, your message will be collected by the channel, stripp...

...f the lodging rate element that sourced them so they can be mapped back to the correct item. This should start with ORSUR (for fees and discounts) or ORTAX (for taxes):

cURL example:

curl --user ${ownerrez_user}:${ownerrez_key} --location --request POST "${ownerrez_api}/haolb/modifybooking?type=${ownerrez_user}&key=${ownerrez_key}&bo...

...sed to notify the guest about an offline or stay collected fee charged on-site or by a third party.

Offline surcharges are only available for Airbnb and Vrbo channel integrations.

Along with the 2024 California Assembly Bill 537 (

Keepers () revolutionizes housekeeping for short-term rental hosts with automated cleaning management that requires no host fee. By connecting directly to your OwnerRez calendar, Keepers syncs your booking schedule with a network of vetted housekeepers, ensuring your property is always guest-ready. See if Ke...

OwnerRez's integration with CookinGenie () allows hosts to offer their guests a vetted, background-checked, and professional personal chef as an add-on or upsell option and earn money with every referral. CookinGenie chefs shop for groceries, carry any special cooking equipme...