This week's roundup covers Airbnb's new host safety training, Ireland easing proposed short-term rental restrictions in small towns, shifting regulatory conversations in U.S. cities, and a look at how unique vacation rentals are scaling into successful businesses. Let's dive in.
Airbnb announced a new global host training initiative focused on helping prevent and identify human trafficking on it...
OwnerRez's Task area helps you stay organized across all your properties by creating and tracking actionable items, special requests, issues, and needs. Whether it's housekeeping, maintenance, or property-related tasks, the Tasks area gives you a central place to manage them all.
You can create and manage tasks to stay organized and ensure nothing is overlooked. The Tasks feature centralizes your...
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PMv2 Is Coming in January! Get Ready for the Big Upgrade Body
Hey [first name]!
We're officially kicking off the rollout of PMv2, our major upgrade to the Property Management (PM) system inside OwnerRez.
Since you're currently using PM, this update directly affects you, and we want to make sure you have the information, resources, and time you need to transition smoothly. What's New...
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Airbnb New Single Fee Structure Now Live Body
Hi [first name]!
As of today, October 27, 2025, Airbnb's new single service fee structure is officially in effect for all hosts who use property management software like OwnerRez. Please note that Airbnb is rolling out this update gradually throughout the day, so if you don't see the change yet, it should appear in your account soon.
Wha...
Subject
Upgrade Your Vrbo Connection for Strike-Through Pricing & Promo Badges ⚡ Body
Hi [first name]!
We just released full support for Vrbo Promos - a feature that helps your properties stand out in search results and listing pages with eye-catching promotional displays. Listings with promotional pricing typically see higher click-through rates and more bookings on Vrbo.
Here's what your l...
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Now Available: Vrbo Strike-Through Pricing, Promotional Badging, and OneKey/Mobile Discounts ✨ Body
Hey [first name]!
Your Vrbo listings are about to get more visible and more bookable!
We just released full support for Vrbo Promos - a feature that helps your properties stand out in search results and listing pages with eye-catching promotional displays. Listings with promotional pr...
Subject
Thanks so much for your interest in joining the Rezzy AI private beta! Body
Hi [first name],
Thanks so much for your interest in joining the Rezzy AI private beta! We're rolling this out slowly with limited access to start, so while we're thrilled to have you on boa...
Subject
Thanks so much for your interest in joining the Rezzy AI private beta! Body
Hi [first name],
Thanks so much for your interest in joining the Rezzy AI private beta! We're rolling this out slowly with limited access to start, so while we're thrilled to have you on boa...
Subject
No Refund Cancellation Policies Could Be Costing You Bookings Body
Hi [first name],
We noticed your Vrbo cancellation policy is set to a No Refund or a custom policy requiring cancellation more than 30 days in advance. While you may prefer a firmer stance, knowing how this impacts your Vrbo visibility and performance is important. The following Vrbo policies are recommended:
* Rela...
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Strict Cancellation Policies Could Be Costing You Bookings Body
Hi [first name],
We noticed your Vrbo cancellation policy is set to a stricter format, either Strict, Firm, or a custom policy requiring cancellation more than 32 days in advance. While you may prefer a firmer stance, knowing how this impacts your Vrbo visibility and performance is important. The following Vrbo policies...
Subject
Your Cancellation Policy May Be Misconfigured on Vrbo Body
Hi [first name],
We've reviewed your cancellation policies and noticed something that could be adjusted and have a big impact on receiving Vrbo bookings. Your cancellation policy is currently set to either "no refund will be issued for any reason" or to a partial refund of 50% or less. This kind of setting is often accidental...
Happy Friday!
The world of vacation rentals is never static, and this week, it's full of twists and turns. New regulations, fresh challenges, and some heartfelt stories show just how much the industry is changing. Ready for a closer look?
Things are heating up again in Hawaii. A recent report from the University of Hawaiʻi Economic Research Organization (
Happy Friday! From regulatory reforms and real estate restrictions to platform overhauls and pop culture throwbacks, the vacation rental world is buzzing with change.
Airbnb unveiled its 2025 Summer Release () this week, marking a significant shift from a home-sharing platform to a comprehensive travel and lifestyle marketplace. The updated app...
We're excited to introduce our new integration with Hello Guest Screen () , bringing a personalized digital concierge experience directly to your properties' smart TVs. About Hello Guest Screen
Hello Guest Screen is the digital concierge for your smart TV—making guests feel welcomed and informed, while helping hosts stand out and book direct. If your TV has access to...
Hi Ownerrez Support Team,
I am reaching out to inquire about a potential adjustment to the messaging settings within the platform. Currently, when we communicate with guests, the Airbnb co-host's name is visible in the messaging thread. While this is helpful in some cases, it has become somewhat challenging to quickly identify the guest’s name in conversations, especially when managing multiple...
Has anyone seen this from Airbnb this morning?
(Full text below the screenshot)
Seems like they want deposits (even api host offsite holds) to show up as a fee in their check out. They’re trying to show all the fees upfront on the search The problem is the deposit is a hold not a charge, but if they show it, it’ll look like a charge and make listings with holds/deposits seem more exp...
