Search results

67 results in 0.001 seconds
  • Blog

    ...Casago's acquisition of Vacasa to anti-tourism protests in Europe and regulatory crackdowns across North America. Let's dive into the top stories shaping short-term rentals right now.

    Airbnb's Q1 2025 earnings revealed a 6% year-over-year revenue increase () to $2.27 billion, surpassing expectations. However, the...

  • Blog

    ...ces. Here are this week's top headlines shaping the short-term rental landscape.

    The U.S. travel sector is showing signs of a slowdown as economic pressures mount. Expedia's Q1 revenue came in at $2.98 billion () , below expectations, triggering a 9.2% drop in its stock price, largely d...

  • Blog

    ...dcrumbs (#breadcrumbs)
    * OwnerRez Forum Post Previews (#post-preview)
    * Booking.com Additional Guest Fees (#bdc-additional-guests)
    * Turkish Language Guest Forms (#turkish-language)
    * PM v2 Legacy Bookings (#legacy-bookings)
    * Disabled Integrations (#disabled-integrations)
    * Communication History Email Activity (#group-activities)
    * Closed OwnerRez Stripe Accounts (#stripe)
    *...
  • Blog

    May 2025 brought powerful new automation capabilities, including six new Trigger and Tag automations, Google Ads and Tag Manager support, two new Gap Night field codes, and more exciting updates.

    * New Features (#new-features)

    * Trigger & Tag Conditions Expanded for New Automations (#new-conditions)
    * Google Ads and Tag Manager (#google-ads-tags)
    * Gap Night Field Codes (#gap-night)...

  • Channel Management » Channel Integrations » Vrbo

    ...ting is displaying old "Additional information about rental rates." (#old-rate-notes)
    * Can I use Vrbo's MarketMaker pricing service with the channel integration? (#marketmaker)
    * Vrbo offers a 20% off discount for the first 3 bookings on a new listing. How do I turn that on? (#new-listing-discount)
    * Why do my nightly rates display with decimals (cents) as set in OwnerRez but my additiona...
  • Integrations » Guest Communication

    ()

    Touch Stay () offers digital guest welcome books to help hosts provide guests with information about the property and surrounding area. Welcome books can be completely customized to your brand. Touch Stay integrates with OwnerRez to import y...

  • Channel Management » Channel Integrations » Airbnb

    ...rbnb lets you set a time cutoff so you at least have a little warning - say, noon. You set this time in the Airbnb channel integration configuration settings.

    Don't forget that this setting can also be overridden on a per-property level, under Properties > pick a property > Channel Rules:

  • Core Concepts » Theming

    ...ou want - your business should have one identity.

    To add or create a customized theme, users can navigate to Settings > Branding & Legal > Theming.

    To create another theme, click the + Create Theme button.

    This invites users to enter a new name, phone number, contact...

  • Core Concepts » Damage Protection

    .../enahnced-damage-protection-common-issues-questions) . What is the deductible for Damage Protection?

    There isn't one - the program obligation applies first-dollar. Note the minimum claim amount is $25.00 - but, if you have an approved claim for $25, you'll receive the whole $25. Who is the actual protected party, and who makes claims?

    The OwnerRez subscriber who owns the OwnerRez account that p...

  • Channel Management » Channel Management

    ...sed to notify the guest about an offline or stay collected fee charged on-site or by a third party.

    Offline surcharges are only available for Airbnb and Vrbo channel integrations.

    Along with the 2024 California Assembly Bill 537 (

  • Integrations » Housekeeping Services

    Keepers () revolutionizes housekeeping for short-term rental hosts with automated cleaning management that requires no host fee. By connecting directly to your OwnerRez calendar, Keepers syncs your booking schedule with a network of vetted housekeepers, ensuring your property is always guest-ready. See if Ke...

  • Integrations » Other

    OwnerRez's integration with CookinGenie () allows hosts to offer their guests a vetted, background-checked, and professional personal chef as an add-on or upsell option and earn money with every referral. CookinGenie chefs shop for groceries, carry any special cooking equipme...

  • Integrations » Guest Communication

    Linkbase Technologies Inc. is one of the most advanced guest experience platforms on the market, leveraging AI capabilities. Linkbase () does this by offering AI upsells, automated lobby and smart lock access, step-by-step check-in instructions with pictures, digital guidebooks, guest data collection for direct rep...

  • Forums

    ...e):

    Description

    Rate

    Amount

    Lodging

    $780

    $780

    Cleaning Fee - Cowboy Cabin based on $65.00 per stay

    $65

    $65

    Pet Fee for 1 pet based on $25.00 per night per pet

    $75

    $75

    Colorado Sales Tax 2.9%

    $26.68

    Cortez Lodging Tax 2%

    $18.40

    Montezuma County Tax 0.4%

    $3.68

     

     

    The lodgi...

  • Forums

    Combine all message sources into ONE thread In the guest communication tab.  Currently we have multiple message threads for the same guest in the inbox. One for Airbnb, another for any sms communication, I have 2 separate message threads for a VRBO guest from VRBO. Please put all messages with a guest into a single thread. Thank you.
  • Reviews

    I love OwnerRez! They stay up to date with the ever-changing industry trends and best practices, and ensure their user base stays updated as well.

    Alternatives considered: Lodgify

    Reason for choos

  • Forums

    ...ld receive the updated time and adjust the cleaning schedule accordingly.
    *

    Same-Day Turnaround with Tight Window

    *

    One guest checks out late at 11 AM and another checks in early at 2 PM.
    *

    ❌ If Turno still assumes 10 AM checkout and 4 PM check-in, the cleaners may not prioritize this turnover.
    *

    ✅ Syncing the actual times helps Turno prioritize and schedule properly...

  • Forums

    ...m isn't letting me upload images, still trying to troubleshoot the issue...but a screenshot in case the table isn't displaying correctly:
    PM-1.png

     

    Summary of Charges

    Rate Summary

    Date Guests Status Rate (USD)
    Mar 9, 2025 2 Confirmed 222.00
    Mar 10, 2025 2 Confirme...

  • Forums

    Yes please bug them I bugged them 2 years ago and they say they can't connect through OwnerRez's API

    However it is quite expensive. 

    Reach out to HiChee and see if they have had any progress. Beatrice is super awesome at HiChee

  • Forums

    ...ur Property Rules settings, while for Airbnb, you can specifically disable them in your Airbnb channel integration settings.

    For Vrbo, you would:
    1. Enable security deposits in your Property Rules
    2. In your Vrbo channel integration settings, check "Schedule a security deposit using OwnerRez property rules"
    3. Select "Don't show in Vrbo guest charges. Instead, I have stated the security deposit...