Subject
Still using Converge for payments in OwnerRez? It's time to move on. Body
Hey [first name]!
We are reaching out because you currently use Converge (aka. Elavon, aka. Costco) as your payment processor inside of OwnerRez.
Over time, Converge has become an older, increasingly limited platform that has caused ongoing challenges for both our users and our team. As the payments landscape...
OwnerRez makes beautifully fast and flexible vacation rental software that covers guest and booking workflows, accounting and financial details, reporting, channel integration, website hosting, and much more.
This video provides a high-level walk-through of how OwnerRez looks across all its menus and features. It doesn't dive deep into each area - that would take hours of video - but this will gi...
Subject
Historical bookings may re-appear on new PM statements. Here's why… Body
Hi [first name],
Thank you for using the PM module. We're writing to inform you of a small change coming to PM Statements.
Beginning October 20, PM Statements will prorate booking expenses by the guest paid percentage and the number of nights booked before the statement date. This change affects only PM Stateme...
We'll walk through:
* How Rezzy works
* How to train it with FAQs and Directives
* How Tasks and Sentiment Analysis fit into your workflow
* Real-world examples from live accounts
* What's coming later
We'll also have a live Q&A to help answer any questions you have. Register now!
Hi,
Right now Tax report shows taxes you collect and normally it is the same as "taxes owed", but:
* sometimes you have to charge renters smth extra -- it goes to "taxable money" column and for everything to tie out nicely you have to manually calculate related taxes and add them manually to related charges (which is already a pain). In certain scenarios (Airbnb integration) you can't...
All of my Booking.com links have become unpublished and I am getting (Request for forbidden hotel ID(s)) errors?
If i try and publish them i get a (Listing doesn't meet publishing requirements:
Data not found: Not found)
Simply put. please help.
And I've just realised that it is Thanksgiving in the US.
This week's roundup covers Airbnb's global rollout of Reserve Now, Pay Later, a new World Cup host incentive, Vrbo's new optional weather guarantee, Airbnb's strong Q4 performance, and an Arizona bill that could expand local authority over short-term rentals. Let's dive in.
Airbnb announced that its Reserve Now, Pay Later option is now available worldwide for eligible listings. (
We're officially a month into the new year, which makes February a great time to pause, take a step back, and make sure you have everything in place to support your goals for 2026. ❄️
This month's webinar schedule includes live demos, Q&A sessions, and Focus Sessions covering the PM module. You'll hear from industry partners such as Happy Guest, Boostly, and American Snowbird, who will share prac...
OwnerRez's templates and triggers automate communication in your vacation rental business, reducing errors and improving efficiency. Personalize guest messages or notify third parties effortlessly!
Understanding how to set up triggers can be challenging. To help you get started, we've created a library of template and trigger examples for common scenarios during each booking stage.
Each support...
Although OwnerRez offers a wide range of financial features - from payment collection to tax tracking - OwnerRez does not handle any of your tax responsibilities on your behalf, such as remitting taxes, opening accounts with tax agencies, or filing taxes. Our Avalara MyLodgeTax integration enables you to verify your tax report, synced f...
OR tracks the Guest Listing Site Fee (what Airbnb/Vrbo charge the guest) and shows it in the booking UI under Guest Balance -- but it's not available via the API.
Request: Add a read-only field like total_guest_listing_fee to the GET /v2/bookings/{id} response.
Why it's useful: Any integration doing booking analytics, revenue reporting, or direct-vs-OTA comparisons needs this number. Right...
