Strly is a global property protection platform designed for short-term rental hosts and property managers who want flexible, automated protection without any friction. Strly provides enhanced protection through accidental damage waivers and robust guest verification, helping hosts safeguard their properties while preserving a seamless g...
Rezzy AI intelligently analyzes your guest communications and user-inputted notes over time to detect and summarize your guests' experiences or sentiments for bookings made after September 1, 2025. To learn more, review our Rezzy AI Overview () support article.
The guest sentiment, including an overall score (e.g., Delighted, Positive,...
Enhancements
* Enable billing notifications for Team Access Staff Member users Design
* Improve Cancellation Policy and Price details displays on the Confirm & Pay guest form Tweaks
* Remove non-functioning Import from Channel button on the Spot Rates page Bug Fixes
* Fix Airbnb channel integration listing content sync errors
* Prevent Airbnb Support messages from being assigned guest p...
Follow these steps to set up automatic guest message templates (such as email, channel, and SMS) to thank them for their 5-star review, along with trigger options to send the message templates.
Check out our Template and Trigger Examples () support article for other guest messaging ideas.
Important: Don't use platform proxy emails, suc...
Started by long-time vacation property owners, Pay With Cause () is a state-of-the-art payment processor with a purpose. Pay With Cause believes in the power of community, and as such, a part of every transaction is donated to a charity...
This support article explains how to import, export, and clear nightly rates, allowing you to then edit your rates in the Nightly Rates Calendar () .
* Nightly Rates Table (#list)
* Import and Export Nightly Rates (#import-export)
* Clear Nightly Rates (#clear-rates)
* Notes (#notes) Nightly Rates Table
The Nightly Rates Table...
Updating rates is time-consuming, especially for many or complex properties. Our Batch Copy Rates () tool simplifies this by quickly copying rates—including seasonal, spot, and minimum night rules—from one property to others.
To batch copy rates, navigate to Nightly Rates (Settings > Pricing > Nightly Rates, or Tools > Rate Calendar) and click on the Ba...
I’d like to propose a workflow improvement that would significantly streamline daily operations for OwnerRez users—especially those managing multiple properties, automations, and guest-specific workflows.
The Idea (Simple but Powerful)
Add a “Tasks” button or hyperlink directly within the reservation interface that allows users to:
*
View all tasks already associated with that rese...
Hi everyone,
First, I want to say that I truly love OwnerRez and rely on it heavily for my business. We manage a high volume of bookings, and OwnerRez has been a huge part of keeping everything organized.
That said, I’m really struggling with the recent changes to the Booking Overview page, and I’m curious if other users are experiencing the same challenges.
What’s been difficult:...
As the owner of Kenyan Furnished Rentals LLC, I recently relaunched our direct booking website using OwnerRez's Hosted Website platform, and the experience has been exceptional. Their team restored my previous account within hours, which saved me days of rebuilding and allowed us to go live in just three days.
The support has been fast, thorough, and incredibly clear — even during the 14-day tria...
Hello OwnerRez Team,
I’m an OwnerRez user and recently purchased a Vestaboard display for one of my vacation rental properties. I wanted to ask if OwnerRez might consider supporting an integration with Vestaboard through your API.
The idea would be to automatically display a personalized welcome message for guests based on reservation data from OwnerRez. For example, the display could show th...
On our Ownerrez hosted website's availability calendar/widget, guests attempt to click on available dates intending to start the booking process for the specific unit displayed. However, the current embedded calendar is static and non-interactive, so nothing happens when they click.
Our website analytics (tracked with Microsoft Clarity) show this causes guest frustration and abandonment—visito...
Ah! That is not very intuitive at all so good work finding that, Alece! And thank you so much for pointing me in the right direction. :) by Megan H (/forums/users/347369935) – Feb 18, 2026 6:48 PM (UTC)
But this is EXACTLY what I was talking about in the first post!
I am constantly referring to that email history screen! It used to be one click to get to it. Now it's buried FOUR clicks aw...
One of our Dev's mentioned one another option in case you would rather not delete the registration number from the property description (even though it is only there for the hosted website feed). You might be able to add a little CSS.
> #registration,#registration + dl { display: none !important;}
