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  • Channel Management » Listing Site Integration

    Regional listing sites are a great way to get exposure in your area. They are more targeted than the big national sites and give a much more friendly and personal touch to guest interaction.

    If you're thinking of developing your own site, we've got a write-up about building your own regional site () by our friend Bo...

  • Integrations » Housekeeping Services

    Operto Teams, formerly VRScheduler, is the calm way to manage vacation rental staff and operations. Integrate Operto Teams with OwnerRez and never miss another clean, inspection or any other task, track all of your maintenance issues and save hours in scheduling and payroll. Increase revenue and create happier guests and owners with Operto Teams () ....
  • Core Concepts » Fields

    Just about every data element in OwnerRez has a matching field code that allows you to create a messaging template (e.g., email, SMS, Airbnb) referring to that data element, and have it be automatically populated with the correct information for a specific booking, property, etc. each time the message is sent. The list of all of our field codes (
  • Channel Management » Channel Bridge

    Instead of depending on iCal-synced calendars () and the Channel Bridge tool, OwnerRez suggests using our Channel Management () feature for a smoother experience.

    The OwnerRez Channel Bridge Chrome browser extension enables you to log in to yo...

  • Integrations » QuickBooks

    In August 2024, deposit syncing was added to our QuickBooks integration () . We recommend that you use deposit syncing to create to-the-penny deposits in QuickBooks.

    Even though OwnerRez has a wide array of financial features - from invoicing and payment collection to expense tracking - OwnerRez is not an accounting product. There are...

  • Channel Management » Channel Integrations » Houfy

    This article provides a list of common questions and answers for the Houfy () channel integration that are not covered elsewhere. This article assumes you have already connected the Houfy channel integration () to OwnerRez.

    * Adding a new listing to Houfy fr...

  • Messaging » System Messages

    OwnerRez has a robust built-in system of message templates for routine situations, like payment receipts, payment requests, quotes, date changes, and many other things. These work similarly to the Email Templates () and Triggers () you can create yourself and are sent automatical...
  • Messaging » Email Messaging

    As your rental business grows, eventually, you'll find that you need other people to help - cleaners, repairmen, and other maintenance staff. They need to know when guests are arriving and departing, and when your properties will be empty. They need access to your calendar, and to some information about the bookings. But not all of it - they don't need the guests' contact information, and certai...
  • Channel Management » Calendar Import/Export

    Instead of depending on iCal-synced calendars and the Channel Bridge () tool, OwnerRez suggests using our Channel Management () feature for a smoother experience.

    If that is not possible, synchronize calendars by setting up both calendar import and export for each prope...

  • Channel Management » Channel Management

    The most fundamental part of channel management () is knowing which listings are between a channel (e.g., Vrbo, Airbnb) and OwnerRez. Whether you're manually importing reviews () , forwarding inquiries, or running Channel Bridge (http...
  • Websites » Hosted Websites

    When you start a hosted website, we give you a test location on our hosted OwnerRez domain. When you're ready to go live, you'll link up your own domain name to the OwnerRez servers and from then on the hosted website will "live" at your domain and typing in that domain will take you directly to your OwnerRez hosted website.

    We'll also generate an HTTPS secured certificate and apply it for you at...

  • Updates & Archives » Changelog » 2026

    New Features

    * Airbnb channel integration onboarding process
    * Add price quoting tools to Rezzy AI
    * Add 15-minute scheduled trigger options
    * Add support for multiple custom payment methods per property
    * Add listing channel property photo exclusion options Enhancements

    * Add Category links to LQA (Listing Quality Analyzer) results
    * Add warning callout for same-day changeover overlappin...

  • Updates & Archives » Email Blast Archive » 2026

    Subject

    Rezzy AI Webinar This Friday! Body

    Hi [first name]! This Friday, February 6th, at 10:00 AM PST/1:00 PM EST, we are hosting a live webinar to talk about Rezzy AI!

    We'll walk through how Rezzy AI works, how to train it with FAQs and Directives, how Tasks and Sentiment Analysis fit into your workflow, real-world examples from l...

  • Forums

    In my county we pay monthly on the previous month's stay taxes. Are you submitting your monthly taxes with the 15.5% (or whatever percentage you use) host fee in the rent? I have my rent and surcharges adjusted to a 22% increase for Airbnb bookings. When I run a tax report or tax detail report, the taxable charges include the rent before the airbnb service fee (expense) is taken out. Should I manua...
  • Forums

    Hello!

    Does anyone know if there’s a way to customise the colour of the blue ‘price’ box that appears once you’ve added dates to the BOOK NOW box please?

    If it can be achieved with CSS, I’d dearly love to know the code please, as nothing I’ve tried has worked! I’m on an external website (Squarespace). 

    I also wonder if it’s possible to remove the ‘see details’ drop down in this same bo...

  • Forums

    Hello!

    Does anyone know if there’s a way to customise the colour of the blue ‘price’ box that appears once you’ve added dates to the BOOK NOW box please?

    If it can be achieved with CSS, I’d dearly love to know the code please. I’m on an external website (Squarespace). 

    I also wonder if it’s possible to remove the ‘see details’ drop down in this same box, as it doesn’t really add anythin...

  • Reviews

    Switched from: Lodgify

    Reasons for choosing OwnerRez: US based & more responsive customer service, and ease of booking for guests.

    I've been using OwnerRez for several years, and it has been great to have my central calendar, pricing, and listing info all in one place for multiple rentals. It's taken my direct bookings to the next level as I also host my own websites through OwnerRez. The proce...

  • Blog

    Can you clarify what you mean by "Enable prorated expense category columns in PM statement views"?

    That option has been there in Owner Statement views for a long time... however there is no way to create/save custom PM statement views so I'm confused what this is referring to. It's not even an option in the settings for creating an individual PM statement:

  • Blog

    Can you clarify what you mean by "Enable prorated expense category columns in PM statement views"?

    That option has been there in Owner Statement views for a long time... however there is no way to create/save custom PM statement views so I'm confused what this is referring to. It's not even an option in the settings for creating an individual PM statement:

  • Blog

    Thanks, Anne. To my knowledge, "Include bookings that arrive by the statement date and prorate amount if departure is after statement date" has always been an option on the PM Statement. Are you saying that selection now also prorates the expenses not just the booking revenue? As in ALL expenses? (Pro-rating a cleaning fee, for instance, is not super helpful. Just the commission.)

    It's not sup...