This week's roundup covers Airbnb's global rollout of Reserve Now, Pay Later, a new World Cup host incentive, Vrbo's new optional weather guarantee, Airbnb's strong Q4 performance, and an Arizona bill that could expand local authority over short-term rentals. Let's dive in.
Airbnb announced that its Reserve Now, Pay Later option is now available worldwide for eligible listings. (
We're officially a month into the new year, which makes February a great time to pause, take a step back, and make sure you have everything in place to support your goals for 2026. ❄️
This month's webinar schedule includes live demos, Q&A sessions, and Focus Sessions covering the PM module. You'll hear from industry partners such as Happy Guest, Boostly, and American Snowbird, who will share prac...
PCI compliance ensures short-term vacation rental businesses securely handle guest payments, protecting cardholder data and reducing fraud risks. Compliance with Payment Card Industry standards is essential for secure transactions and customer trust.
* What is PCI Compliance? (#definition)
* Is OwnerRez PCI Compliant? (#or-pci-compliant)
* Does my Short-term Vacation Rental Business have t...
Setting up triggers to respond to certain events or at a scheduled time can streamline vacation rental business processes by reducing errors and improving efficiency, which in turn reduces the need for manual intervention.
If you haven't yet read the Triggers Overview () support article, do that first. And check out our extensive Temp...
OwnerRez's templates and triggers automate communication in your vacation rental business, reducing errors and improving efficiency. Personalize guest messages or notify third parties effortlessly!
Understanding how to set up triggers can be challenging. To help you get started, we've created a library of template and trigger examples for common scenarios during each booking stage.
Each support...
As OwnerRez continues to implement important design updates to improve the user experience, this support article will document the major changes.
Due to the ongoing app redesign, most videos () in the OwnerRez Support Center have outdated screenshots. For up-to-date context on the video tutorials, cross-reference this article.
* What's changed? (#chang...
Although OwnerRez offers a wide range of financial features - from payment collection to tax tracking - OwnerRez does not handle any of your tax responsibilities on your behalf, such as remitting taxes, opening accounts with tax agencies, or filing taxes. Our Avalara MyLodgeTax integration enables you to verify your tax report, synced f...
These days, many guests are used to ordering stuff online with no human interaction. They expect the same for booking their vacations - they want to be able to just fill out a form, provide their credit card, click OK a few times, and bam! They're booked.
Some property owners want more personal interaction with their guests, though, and do not want to allow Instant Booking. Let's see how you can...
Lynnbrook Group, the new payment method introduced in May 2022, replaces the legacy Lynnbrook Classic () . If you used Lynnbrook before May 2022, you may continue using Lynnbrook Classic unless instructed otherwise by Lynnbrook Group or OwnerRez.
* Oct. 23, 2025, Webinar: Lynnbrook/OwnerRez - Protecting Eve...
* Information we collect and how we use it (#1)
* Choices for personal information (#2)
* Information sharing (#3)
* Information security (#4)
* Data integrity (#5)
* Accessing and updating personal information (#6)
* Enforcement (#7)
* Changes to this policy (#8)
* OwnerRez and GDPR (#9)
Here at OwnerRez, we recognize that privacy is important.
OwnerRez adheres to...
This article provides a list of common questions and answers about Hosted Websites that are not covered elsewhere.
* Can I use an OwnerRez Hosted Website without using any other OwnerRez features? (#no-account-website)
* Can I set a favicon for my Hosted Website, that's visible in browser tabs? (#favicon)
* How do I optimize my Hosted Website for SEO? (#seo)
* How do I generate a sitema...
Are you the kind of person who can empathize with someone who's stressed, solve the problem in front of you, and explain the fix in a way that actually makes sense?
If you love helping people, write clearly, and enjoy being the calm voice in the middle of someone else's chaos, you might be a great fit for our Helpdesk team.
This is a fully remote position (/careers) with great benefits (/car...
