New year, new OwnerRez features - including the wide releases of Rezzy AI, Tasks, and PMv2; also, the addition of Rate Change History, the Template & Trigger Library, two new Nightly Rent Field Codes, and so much more!
* New Features (#new)
* Rezzy AI (#rezzy)
* Tasks (#tasks)
* Rate Change History (#rate-change-history)
* Template & Trigger Library (#library)
* PMv2 (#pmv-two)...
In November, OwnerRez delivered features quite possibly better than our Black Friday deal (/black-friday-deal) ! From new Vrbo promotions, the Avalara MyLodgeTax integration, to Rezzy AI improvements, these updates will help you "sleigh" this busy holiday booking season. 💪
* New Features (#new)
* Vrbo Promos (#vrbo-promos)
* Avalara MyLodgeTax (#avalara)
* Booking.com Listing Sync (#...
This article provides a list of common questions and answers for the SMS premium feature that are not covered elsewhere. It assumes you have already read the SMS Overview () support article. If not, do that first.
Questions are added to this page if they are miscellaneous in nature and we have not already answered them in other SMS Messaging...
The concept of a security deposit hold is pretty straightforward: you want to be able to get money from the guest to cover damages, but you don't actually want to take any money unless you have to - and most of the time, you won't.
If you have the guest's credit card number, it seems like it would be easy enough to just hit it with an extra charge. Unfortunately, destructive guests aren't stupid...
While managing the booking lifecycle, you often need to "mix in" guest or booking information so that your messages are personalized. For instance, instead of saying "Hi, thanks for booking" in your welcome email, you might want to say "Hi Susan, thanks for booking Acme Cabin!". The same is true of renter agreements, guest forms and other things.
You can do that with field codes! Field codes are...
Our Property Management feature allows you to track expenses and calculate commission/earnings for owners that you manage on behalf of. Read about it in our our Property Management Overview () article.
This article provides a list of common questions and answers about Property Management that are not covered elsewhere.
* O...
A security deposit hold is a simple way to protect yourself from guest damage. You can ask guests to pay a deposit to cover any damages, but you won't take any money unless necessary. It's the most reliable method to ensure your property remains safe.
Learn more by reading the Security Deposit Holds () support article. This article...
Did you know that back in February of 1992, Wayne's World () opened in U.S. theaters? 😮
No way?!! Way!! Yes, the beloved duo, Wayne and Garth, hit the big screen 31 years ago. Despite their immaturity, Wayne and Garth had moments of joy and the spontaneity of youth, providing movie-goers everywhere a refreshing break from the stress and responsibility of ad...
Hello, I'm 2 mo into using ownerez and have primarily had my property on Airbnb, which itself is a pretty well oiled machine. Now I want to have an option for direct booking that I can guide my family n friends to, if they ask. Is there an article on step by step directions on how to go about direct booking?
There are lots of articles available online if you simply search for "Direct Booking f...
Hi everyone! We've got a YUUUGE one this week. We released so much, it took two release days that cover a total of 39 updates, headlined by some major PM and owner updates. Let's get to it! 🚀
* New Features
* Enhancements & Tweaks
* Bug Fixes
* New Videos New Features
Over the past 6 months, we've frequently mentioned that our PM area is getting a lot of attention. While we continue to...
Exploring Vrbo Payment Options for Property Owners
Vrbo offers diverse payment options, like credit cards, and PayPal, for both renters and owners. OwnerRez software can further streamline these transactions.
In the ever-evolving landscape of vacation rentals, an important factor that streamlines the booking process...
Your guide to optimizing your vacation rental for Vrbo
Imagine you own a beautiful vacation rental property that is just perfect for travelers looking for a place to stay. But in the sea of choices on Vrbo, how do you make your property stand out and attract those vacationers?
The answer lies in how you present your property. A wel...
Listing Your Short-term Rental on Google Vacation
As an ever-evolving platform for travel planning, Google is an essential resource in terms of comprehensiveness, accessibility, and convenience for vacationers worldwide. Google Vacation Rentals provides a multitude of opportunities for property managers and vacation r...
Your Ultimate Vacation Home Maintenance Checklist
Property managers should build a vacation home maintenance checklist. They can impact guest satisfaction, property longevity, and improve long-term revenue.
Consistent home maintenance is a cornerstone of any successful short-term rental business. Regular checks and upkeep can extend your property's life and guarantee a top-tier guest experience...
Why Hospitality Matters in the Vacation Rental Industry
Hospitality management prioritizes the customer experience, driving business growth. Success lies in blending a human touch with modern tech solutions.
In today's rapidly changing environment, the hospitality industry stands as a beacon, consistently adapting and refining the...
Building an Interactive Vacation Rental Guest Book
Discover the importance of interactive vacation rental guest books as we offer tips and examples for creating engaging, personalized experiences.
The traditional visitor guest book has transformed into a powerful tool that does more than collect feedback; it elevates the guest experience and fosters meaningful relationships between homeowners a...
Are Hot Tubs a Good Investment for Your Vacation Rental?
We detail hot tub pros and cons for vacation rentals, covering costs, regular maintenance, and market appeal that might make a hot tub worth the investment.
Are you thinking about adding a hot tub to your vacation rental? It's a popular amenity that can enhance guest comfort and set your property apart. However, it's important to consider...
