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...rbnb lets you set a time cutoff so you at least have a little warning - say, noon. You set this time in the Airbnb channel integration configuration settings.

Don't forget that this setting can also be overridden on a per-property level, under Properties > pick a property > Channel Rules:

...d want to receive OwnerRez Notifications () on their personal devices without digging through their email inboxes. As of June 19, 2024, now you can!

Subscribing to push notifications via the OwnerRez Progressive Web App (PWA) () on your mobile devi...

...ou want - your business should have one identity.

To add or create a customized theme, users can navigate to Settings > Branding & Legal > Theming.

To create another theme, click the + Create Theme button.

This invites users to enter a new name, phone number, contact...

...nt a canceled booking to not show up on a statement, you need to fix the financial amounts on the booking. The next section, below, details how to correct the financial amounts for canceled bookings. 2) Empty bookings, "owner bookings" or other $0 bookings

Another common one is $0 bookings - that is, bookings that have no balance to remit to the owner yet is showing on the statement. You might h...

Subject

New Airbnb Cancellation Policy Changes Body

Hi [first name]!

We're writing to inform you about upcoming changes to Airbnb's cancellation policies (

.../enahnced-damage-protection-common-issues-questions) . What is the deductible for Damage Protection?

There isn't one - the program obligation applies first-dollar. Note the minimum claim amount is $25.00 - but, if you have an approved claim for $25, you'll receive the whole $25. Who is the actual protected party, and who makes claims?

The OwnerRez subscriber who owns the OwnerRez account that p...

...f the lodging rate element that sourced them so they can be mapped back to the correct item. This should start with ORSUR (for fees and discounts) or ORTAX (for taxes):

cURL example:

curl --user ${ownerrez_user}:${ownerrez_key} --location --request POST "${ownerrez_api}/haolb/createbooking?type=${ownerrez_user}&key=${ownerrez_key}" \...

...ility" --header 'Content-Type: application/json'

JSON payload:

{ "requestVersion": "1.0", "systemExternalId": "SystemUniqueId", "advertiserExternalId": "ora7ccdcde3fx", "listingExternalId": "orp5b2abax", "dateRange": { "arrivalDate": "2023-03-16", "departureDate": "2023-03-22" }, "adults": 2,
"children": 1,
"pets": 2, "units": [ { "unitExternalId": "orp5b2abax" } ] }

JSON response

{ "uni...

...ass the skipRuleValidation or ignoreDateConflicts) and generate quote and charges, but return them only (rather than saving a quote in the user's account).

These are currently not upgraded to the v2 API yet, so use the v1.1 versions for the moment. Creating the booking

There are two ways to do this. You can embed the booking widget on your site and let it manage the quote creation and guest re...

OwnerRez has partnered with Google Vacation Rentals () (GVR) to provide a channel integration connection between the two systems. This allows OwnerRez users to handle their GVR listings and bookings efficiently.

All booking traffic from your GVR listing is directed to your OwnerRez Hosted Website or the OwnerRez Glo...

...please reach out to us at partnersupport@hometogo.com (partnersupport@hometogo.com) so we can investigate any pricing discrepancies. Booking Process

HomeToGo sends guest credit card details to OwnerRez, where they are stored along with the booking. The HomeToGo system only stores guest credit card information for 10 days. Listing C...

()

StayFi () allows OwnerRez users to easily provide their vacation rental guests with a Wifi access point that asks for their name and information before connecting (like you see in hotels and airports)! StayFi also offers an internal...

...ch of widgets with property id's, this is a much easier method.

For example, with Cardigan, here's how they set up the property public URL's:

1. Grab the URL:

2. Put it in the property General Info settings:

3. When generating the widget code, choose For...

...d instruction from their CA, who is knowledgeable about the processes and features of OwnerRez. Types of Certified Advisor Badges

Current badges include:

The Account Setup badge signifies expertise in setting up and configuring an OwnerRez account, enabling users to accept bookings. This certification means the CA knows how to set up...

...ult in the renewal of the hold failing for insufficient funds. If that happens, OwnerRez will automatically try again the next day.

Here's an example:

* Your rules call for the hold to be placed 2 days prior to arrival
* Your rules call for the hold to be kept until 5 days after departure
* You are using a credit card payment processor that only allows holds to be active for 7 days

You ha...