Supplemental Discounts Overview

Discounts attract more bookings during slow periods, fill calendar gaps, encourage longer stays, build customer loyalty, generate positive reviews, and help compete effectively against other properties in your market.

OwnerRez Supplemental Discount Types are pre-configured discounts (including discount codes and manual or optional discounts) that can be optionally applied to direct bookings or manually pre-arrival by you.

Remember that if you have multiple discounts, they can stack if the booking conditions or criteria apply, so review them carefully when setting them up.

Supplemental Discount Types

Discount Codes

For more information, see our support article about Discount Codes.

Manual Discounts

To learn more, see our Manual Discounts support article.

Optional Discounts

For more information, see our support article about Optional Discounts.

Is Taxable

How will your discount be affected by your local tax authorities? Only you can make that determination, but if your discount is not affected by taxes, you can select the No radio button so that the discount does not lower the taxable amount.

Conditions

Adding Conditions to your discount provides additional criteria for the discount, including Listing Sites, Dates, and Guest options.Adding Conditions to your discount provides additional criteria for the discount, including Listing Sites, Dates, and Guest options.

And you can add multiple Conditions by clicking + Add Condition for even further criteria.And you can add multiple Conditions by clicking + Add Condition for even further criteria.

Applicability

Want to limit your discount to your direct booking website only? Add Conditions > Applicability > Listing Site > One Of and select your website.Want to limit your discount to just your direct booking website? Add Conditions > Applicability > Listing Site and select your website.

Do you need to limit this discount to specific properties? Add Conditions > Applicability > Listing Site > One Of, and select the specific property/ies.Do you need to limit this discount to specific properties? Add Conditions > Applicability > Listing Site and select the specific property/ies.

Dates

Off-season discounts can fill empty nights, generate income during slow periods, and attract budget travelers, and you can create discounts targeted to specific arrival dates or seasons.

Want to limit your discount to specific seasons/s? Add Conditions > Season > One of > and select the specific Season.Want to limit your discount to specific seasons/s? Add Conditions > Season > One of > and select the specific Season.

Want to encourage more weekday bookings between Sunday and Thursday nights? Add Conditions > Arrival Day of the Week > On or After > Sunday and Departure Day of the Week > On or Before > Friday.Want to encourage more weekday bookings between Sunday and Thursday nights? Add Conditions > Arrival Day of the Week > On or After > Sunday and Departure Day of the Week > On or Before > Friday.

Looking to add snowbird discounts? Add Conditions > Arrival Month of the Year > On or After > January and Departure Month of the Year > On or Before > February.Looking to add snowbird discounts? Add Conditions > Arrival Month of the Year > On or After > January and Departure Month of the Year > On or Before > February.

Guests

Want to offer a discount geared towards two guests or fewer? Add Conditions > Number of Guests > Less Than or Equal To > 2 guests.Want to offer a discount geared towards two guests or fewer? Add Conditions > Number of Guests > Less Than or Equal To > 2 guests.

Conversely, you could offer a discount for larger groups, too, by adding Conditions > Number of Guests > Greater Than or Equal To > 12 guests.Conversely, you could offer a discount for larger groups, too, by adding Conditions > Number of Guests > Greater Than or Equal To > 12 guests.

Position

The Position field lets you arrange the line items in the charges grid.

  • Discounts are sorted based on their position value in ascending numeric order.
  • If any items have no position set, they will be placed after the ones with position values.
  • If items have the same position, they are sorted alphabetically by description.

Some channels, such as Google Vacation Rentals (GVR), do not allow position-ordered discounts.

Options

The "Place this below tax line items" option in OwnerRez lets you position certain discounts after tax calculations on invoices and quotes. This setting is helpful when you have surcharges or discounts that shouldn't be taxed. By enabling this option, the item will show below the tax line items in the charge breakdown, ensuring it isn't included in taxable amounts.

If you want to hide the discount name and amount from your guests, check the' Categorize this as a 'rent' line item checkbox.

Commissions

While "No commission" is the default selection for the Property Management Commission section, property managers can customize the discount commissions applied to this specific discount.

Channel Caveats

While OwnerRez can push Supplemental Discounts to your connected channels using channel integrations, be aware that different channels handle these types of discounts differently, and may not support them at all. We recommend monitoring and testing your channel listings to see how these discounts function.

Airbnb

For complete discount information, see the Airbnb Discounts support article.

Vrbo

The discount filter is a known issue at Vrbo and is outside OwnerRez's control. For more information, see the Vrbo section of our Rate & Fee Differences support article.

Booking.com

The OwnerRez Booking.com (BDC) channel integration does not support Supplemental Discounts. However, you can log into your Booking.com Extranet and create a promotion that will be applied to bookings as appropriate.