This is the release many have been waiting for... Recurring Triggers is here! Think "trash reminders" or other needs that benefit from a messaging reminder. But we didn't stop there. April brought along many more things: granularity to scheduled triggers, Tasks for Teams, Ask Rezzy now in-app, the redesign of the Rental Agreement guest form, Announcements revamp, simplified Taxes, and much more! Proceed on!
New Features
Triggers
You requested, OwnerRez delivered. With 200 votes, it was at the top of the list of open feature requests. Recurring Triggers for managing message-based reminders, such as trash reminders, was released on April 15th, enabling users to configure triggers on a recurring schedule (e.g., weekly, monthly) for guest-occupied and vacant properties. OwnerRez also included new Property templates to use when your property is vacant, but you still want to remind someone (e.g., neighbor, cleaner) about a task at your specific property.
Configure your own recurring trigger by navigating to Settings > Messaging > Triggers > + Create Trigger > Type > Recurring.
In the Recurring section, determine who you want to send your message template to: a current guest (Occupied), someone like a neighbor or cleaner (Vacant), or to the same contact regardless of the property occupancy status.When Occupied properties is selected, only Booking type email, channel, and SMS templates can be used. When Vacant properties or Occupied and Vacant properties are chosen, only Property type email and SMS message templates can be utilized.
In the Recurrence section, users can set up their trigger to send their message template to repeat weekly or monthly, on a specific day of the week or month, at a specific time of day, and on a specific start date.
Scheduled triggers send your selected message template at predetermined times based on booking events, such as before or after a Booking arrives or departs, or Blocked-off Time starts or ends. OwnerRez has improved Scheduled Triggers, enabling users to set a trigger to activate a specific number of minutes before or after an event, in 10-minute increments. This enhancement, introduced in our April 8th release, offers greater flexibility and precision in guest messaging.
To see this improvement in action, navigate to Settings > Messaging > Triggers > + Create Trigger or edit an existing trigger > Type > Scheduled.
When Minutes before or after are selected, you can specify how many minutes, in 10-minute increments, before or after the event you want your message template sent by your scheduled trigger.
There should never be any shame in your guest communication game. Explore all of OwnerRez's dynamic messaging options.
Tasks
OwnerRez allows users to grant Team Access to their Staff Members or Portal Users (owners, cleaners, maintenance staff, etc.) to view calendar availability and perform actions such as blocking time or viewing owner statements. With our April 8th release, we've expanded Team Access to include Task management, with configurable roles for both Limited Access Staff and Portal users: Manager to resolve Tasks or Worker to view, create/modify, or resolve assigned Tasks.
Configure your Team Access Tasks by navigating to Team Access > and + Invite Staff/Portal Member or edit an existing Staff/Portal Member > Tasks section, and check the Allow access to tasks with role of Worker or Manager checkbox.
Users can grant Managers permission to Limited Access Staff and Portal users to resolve Tasks by checking the Resolve tasks checkbox.
Users can grant Workers permission to Limited Access Staff and Portal users to view, create/modify, or resolve assigned Tasks by selecting the appropriate checkboxes.
Remember that Full Access Staff Members have complete access to your account and are essentially a duplicate of you, so there's no need to configure Tasks management for them.
In case you missed our April 23, 2026, 👀 First Look: Tasks just got a big upgrade (yes, another one!) email, OwnerRez added some powerful new improvements to Tasks with our April 22nd release. These enhancements make Tasks a more complete task management system, helping your team stay organized and communicate clearly by collaborating and documenting the work in one place, with attached documents (e.g., photos, invoices, project documents), sharing updates, and tracking maintenance projects.
Ask Rezzy
Ask Rezzy — free, in-app, and ready to help you anytime! OwnerRez implemented our free Ask Rezzy tool as an in-app popup, which remains accessible as users navigate between different pages within the app, with our release on April 29th.
Just click the in-app Help menu to activate Rezzy and get assistance.
You can also start a new chat, expand the Rezzy window, minimize or close Rezzy directly in her top menu.
WhatsApp for Business (Private Beta)
Used by over 2 billion users worldwide, WhatsApp Business supports vacation rental businesses of all sizes. In case you missed our April 6, 2026, You asked for WhatsApp. We built it. Still want in? email, OwnerRez released our WhatsApp Business (Private Beta) integration on April 15th for ad-hoc guest communication, letting you connect directly with your guests in the OwnerRez Inbox.
Rental Agreement Guest Form
A streamlined contact and rental agreement guest form reduces friction and offers guests a professional, hassle-free experience, building confidence in your property. With our April 29th release, OwnerRez redesigned the Rental Agreement guest form for enhanced user-friendliness, allowing guests to update contact information and sign agreements on a single page. This new one-step process captures the same data while maintaining signature verification, timestamping, and IP tracking. It also features real-time preview updates and improved phone number validation.
Users can see this new Rental Agreement guest form in action by navigating to a specific Booking > Legal > Request e-Signature, selecting an agreement from the dropdown list, and, on the Request an e-Signature from Guest Name, clicking Preview.
Guests can now also scroll through and read the entire rental agreement by either using the right scroll bar or clicking the Scroll to read entire agreement button at the bottom of the agreement.
Keeping up with OwnerRez news, new features, and important updates directly within the app ensures you don't miss anything critical. In case you missed our March 31st 👀 First Look: Smarter, cleaner announcements email blast, OwnerRez's announcement system was upgraded in our April 1st release to be less disruptive, more organized, and easier to respond to. Although the changes may seem minor, we believe they will greatly improve your daily workflow.
Taxes
After our August 27th Discounts & Surcharges release, OwnerRez shifted our focus to taxes. With our April 1st release, we simplified the tax creation and editing process, with a look and feel similar to our discounts and surcharges areas. Additionally, we added a dedicated section for Airbnb passthrough taxes, allowing property-specific registration numbers and business tax IDs to be added.
Experience the new tax functionality yourself by navigating to Settings > Pricing > Taxes. If fewer than ten taxes are configured, they will be displayed in a tile format. Accounts with more than ten taxes configured will appear in the previous grid format.
The new, simplified tax creation page is much more intuitive, allowing you to select the tax type from the dropdown list right at the top.
When Airbnb is selected in the Channels section, the Airbnb Passthrough Taxes section (if required) appears dynamically, allowing you to enter your Business Tax ID (EIN) and the property's tax jurisdiction Registration Numbers for each property when you click on the associated buttons.
Additionally, OwnerRez improved the display and new Tax Rate and Channel configurations for existing taxes.
- The Rate and Channel History opens and displays when the caret is clicked, and closes when the caret is clicked again.
- You can add upcoming Rate and Channel changes by clicking on the associated buttons.
Looking for accounting assistance? Explore OwnerRez Accounting integration options.
Quotes Overview
As a follow-up to our February 18th Booking Overview release, OwnerRez updated the Quotes Overview in our April 29th release to ensure alignment and consistency. Just like the Booking Overview, the improved Quote Overview is a more organized, visually structured Overview layout that includes the same types of information in the same places, making it simpler to locate and edit guest quotes.
Property Photos
High-quality property photos create a strong first impression, build trust, and can influence a traveler's decision to book your property over a competitor's. OwnerRez redesigned the property photo upload process for improved efficiency, uses existing embedded color profiles during processing for more accurate color reproduction, and visual fingerprinting technology to detect duplicate or similar images during upload with our April 29th release.
When you upload a photo that looks like one already in the gallery (even at different resolutions or compression levels), you'll see a side-by-side comparison noting duplicates. Clicking the Dismiss link automatically replaces lower-quality copies with your higher-quality version, keeping your property galleries clean and organized.You can now edit photos in either grid view (with drag-to-reorder) or the new list view (with inline batch editing for captions and metadata) by clicking on the top right Grid and List View icons.
Additionally, we resolved some photo-sorting issues that caused photos to go out of sync when deleting or saving changes, ensuring sequential numbering is maintained with this release.
Inbox Airbnb Video Attachments
Thinking about upping your guest communication game? Explore all of our dynamic messaging options.
Confirm & Pay Guest Forms
Online booking forms simplify reservations, reduce email back-and-forth, automatically capture guest information, provide instant confirmations, and operate 24/7. OwnerRez redesigned the Confirm & Pay guest form to show or hide sections based on host booking requirements with our April 15th release. This allows guests to finalize bookings more quickly and easily when options like travel insurance or security deposit sections may be unnecessary, with clearer labeling for a better guest experience.
Discounts
Strategic discounts can enhance your vacation rental's performance by attracting more guests, encouraging longer stays, and filling gaps in your booking calendar. OwnerRez reorganized and renamed some Discounts to enhance usability, simplify pricing rules, minimize errors, and improve promotion management as part of our April 29th release. Changes include the following.
✅ The Supplemental Discounts section was renamed to Guest Applied DiscountsPM Owner Statement Summary Report
The OwnerRez PM Owner Statement Summary is a summary report that contains owner income and expense totals based on your remittances. OwnerRez improved the Owner Statement Summary report Excel exports to include professional formatting with merged headers, proper indentation, grouped sections for Income and Expenses, and calculated totals using formulas with our April 29th release.
Check out the Owner Statement Summary report Excel export by navigating to PM > Reports > Owner Statement Summary > Run Report > Export.
Are you starting to manage vacation rentals on behalf of other property owners? Consider using OwnerRez's Property Management premium feature!
Nightly Rates
Setting nightly rates several years in advance lets you take advantage of peak pricing on high-demand dates before market conditions change and competitors respond. In our April 1st release, OwnerRez expanded the Nightly Rates calendar display from two to three years, enabling you to set rates for your market's busy periods.
Booking Overview
The OwnerRez booking overview page features a modern, organized layout. Following our February 18th Booking Overview release, OwnerRez identified additional improvements to enhance space efficiency on both mobile and desktop, and updated print formatting for better readability when printing booking details.
On desktop, we combined the financial information, Guest Balance, and Net Financials into a single section that you can toggle to view each individually.
Additionally, we moved the Booking Overview Source section under the Guests and Door Code sections for greater space efficiency.
On mobile, we condensed the Booking Overview layout to display essential information at the top, with collapsible financial details.
Property Channel Rules for Airbnb
OwnerRez long had channel rules that could be overridden at the property level, which often caused more confusion than clarity. In our April 1st update, OwnerRez moved the Airbnb-specific Required Gaps setting from the channel level to the property level for better clarity and flexibility. Additionally, the Professional Hospitality Business setting, which is no longer supported by Airbnb, has been removed, and all Airbnb property types can now be selected in the Property Accommodations Type dropdown list.
You'll notice the Required Gap update when you go to Properties > your specific Property > Listing Content > Channel Rules > Change > Required Gaps.
In the Property > Listing Content > Accommodations > Type > Airbnb dropdown list, you'll see that all Airbnb property types are now available for selection.
Account Billing Cycle
We value our users and aim to retain everyone, but we recognize our service might not suit everyone. Previously, canceling your OwnerRez subscription meant immediate loss of access to reports and important data. Rather than closing your account immediately, OwnerRez now allows users to retain access until the end of their current billing cycle, with our April 1st release.
After users close their accounts in the Billing section, the Pending account closure date will be displayed with a red label.
Authorize.net
Authorize.net has a Fraud Detection Suite that can detect some potential mismatches in card security code, a high rate of card attempts, and other scenarios. However, OwnerRez does not support Authorize.net's "Authorize and Hold for Review" option because they don't return the correct approval/decline code to OwnerRez, so the payment can't be recorded automatically.
OwnerRez added a system email notification to warn users when their Authorize.net account is configured with the unsupported "Authorize and Hold for Review" setting, which includes a link to OwnerRez's support article explaining how to properly configure Authorize.net's fraud settings as part of our April 15th release.
April 8th Release with 2 Tweaks
Improve layout in Quality Center reviews section. OwnerRez enhanced the layout in the Quality Center Reviews section by fixing tab misalignment and removing the Import/Export icon label text to match other in-app designs for smaller screens, improving the mobile experience.
Update Channel Rate Tester to show Promos not included when running for Vrbo. OwnerRez improved the Vrbo Promotions display in the Channel Rate Tester by listing them in the Notes section at the top of the results, with clearer messaging that explains they're not included in the rates and renamed "Adjustments" to "Notes" for clarity.
April 15th Release with 1 Tweak
Remove tax attestation checkbox for Airbnb integration. Following the April 1st Taxes release, OwnerRez removed the requirement to check the Airbnb tax attestation checkbox because it was causing errors due to missing Registration or Business Tax IDs.
April 22nd Release with 1 Tweak
Add warning alert for Airbnb Limited 14-day cancellation policy. Since Airbnb users must verify their eligibility for this policy in their region, OwnerRez has added a warning message that is displayed when selecting the Limited (firm_14) cancellation policy for Airbnb channels or property rules.
April 29th Release with 6 Tweaks
Add character limit and validation for Hosted Website blog posts.Instead of silently truncating excess content, OwnerRez has implemented a character limit and validation in the Hosted Website blog post editor to display a character counter and prevent saving when content exceeds 64 KB.
Convert large outgoing Unified Inbox SMS attachments to downloadable links. OwnerRez has improved SMS messaging by converting large file attachments into downloadable links when sent from the Inbox, preventing delivery failures, and ensuring consistent behavior with other SMS features.
Improve Booking Overview display of Booking.com and Vrbo reservation IDs. OwnerRez improved the display of the reservation ID in the Booking Overview for channel-integrated bookings. Booking.com now shows only the reservation ID (without room ID suffix), and Vrbo bookings display the OwnerRez booking ID instead of the channel reservation ID.
Mark Airbnb Channel Bridge as deprecated. As noted in-app and the support center, the OwnerRez Airbnb Channel Bridge is now deprecated in favor of our full-featured Airbnb channel integration. The Vrbo Channel Bridge tool continues to support bookings.
Prevent selection of damage deposit category for offline surcharges. OwnerRez improved the Offline Surcharge process by preventing the selection of the damage deposit category, which caused Vrbo sync errors.
Support search for more Contact phone number formats. OwnerRez implemented more phone number filtering in the contacts grid to support different phone number formats. In addition to the previously supported numeric-only formats, phone number filters in the contacts grid now support parentheses, dashes, and spaces.
Weekly Changelogs
OwnerRez's monthly Product Update blog posts summarize the new features, enhancements, tweaks, and design progress released throughout the month. Additionally, you can review our weekly Changelogs for a complete list of each week's releases.