Not all guests read/write English.  We frequently host Spanish and Portuguese speaking guest, sometimes other languages. 

Is there a means to switch the language a guest sees?  We could read messages from a guest to determine their language.

I was ready to sign up until I saw $20 per unit. 

Seems pricey.  Especially considering they can embed their own advertising within the listing material.  It wasn't that long ago I jettisoned cable to help reduce recurring expenses.  I have 8 properties; for $2k/year, I'll stick with my welcome books and sign on the refrigerator telling the guest how to log onto the internet.

Hey Ed,

If you're looking for an alternative, checkout BetterSTR integrated into OwnerRez they have a TV product that is global; same offering for $2 per TV, free for 3 months to trial all the features, and best part is they have a free version after the 3 months if you don't take on the premium features. See https://betterstr.com/services/tv/

Barry

Has Ownerrez piloted and vetted this product?  

Can you please provide public reviews?  

Does Ownerrez have any affiliation with owner of this product?  

What is Ownerrez’s benefit for promoting?

Hi Shane,

Member of the STR TV team here 👋. Thanks for writing in.

STR TV supports both Spanish and English translations. For each guest, if you know that the guest is Spanish-speaking or English-speaking ahead of their stay, you can switch the language preference in our admin portal:

The guest at any time can also switch their language preference using the language buttons in the top right of the STR TV screen:

And here is a screenshot of what the Spanish translation view looks like:

Please let me know if you have any questions! Here to help.

Hey Ed,

Thank you for sharing your thoughts - we completely understand the focus on keeping costs down, especially after cutting cable expenses. We designed STR TV to deliver strong ROI through meaningful time savings and revenue opportunities that go well beyond a printed welcome book or fridge note.

Our resort-level smart TV platform provides a true premium guest experience: personalized greetings with the property logo and welcome video, stunning 4K local visuals (restaurants, activities, real estate, and cross-promoting your properties), a comprehensive digital house manual that cuts guest questions dramatically, private feedback collection before public reviews, and even Extend a Stay or (optional) Late Check Out options that bring in significant additional revenue for owners. Many of our partners see quick payback through higher guest satisfaction (leading to better reviews and repeat bookings), upsells (extra nights, golf carts, mid-stay cleanings), and local vendor partnerships.

The host controls advertising and allows you to promote the very best of the local restaurants for your guests, as well as support the local economy. STR TV does not display third-party advertising in your guest experience. STR TV turns the TV into an always-on concierge that actively enhances the stay while working for you 24/7. We'd be happy to set up a quick demo tailored to your 8 properties and show exactly how the numbers work for your portfolio—many multi-property managers find it more than pays for itself.

Happy to answer any specific questions!

Hey Vacation Rental,

The $20 per unit pricing is positioned for the premium, done-for-you experience it delivers: a branded smart TV app that greets guests by name with your property logo and welcome video, high-quality 4K local content (attractions, restaurants, activities), a comprehensive digital house manual that dramatically reduces inquiries, private pre-review feedback, and built-in upsell opportunities.

For most owners and managers, this quickly pays for itself through higher guest satisfaction (better reviews and repeat bookings), time savings on operations, and additional revenue streams like vendor commissions and real estate leads. Many of our partners tell us it's one of the highest-ROI upgrades they've made for their rentals.

Also please keep in mind the pricing is per property, no per TV - which is good. You can load it on as many TVs as you'd like and the monthly price does not change.

If you have any additional questions, I'd love to show you what we've built and why so many professional operators have made the switch. If you have 15 minutes, you can grab a time here

Hi Parrot Head,

Thank you for these excellent questions - we absolutely value transparency, so I wanted to make sure to address your questions.

OwnerRez Pilot & Vetting: Yes, after evaluating and testing the integration, OwnerRez has integrated STR TV.

Affiliation: STR TV is an independent company with no ownership affiliation to OwnerRez. This is a standard technology integration that OwnerRez makes available to its users.

OwnerRez’s Benefit: By partnering with tools like STR TV, OwnerRez helps their property managers and owners deliver a more modern, hands-off, high-end experience - leading to happier guests, better reviews, fewer support tickets, and stronger overall performance for their portfolios. It’s a win for everyone in the ecosystem.

If you have any additional questions, I’d be happy to answer them.

Hi everyone! To clarify how our partnerships work, OwnerRez did not select STR TV after evaluating different options. Rather, STR TV approached us because they were interested in building an integration with OwnerRez.

Any company that wants to become an official OwnerRez integration partner and be formally recognized across our integrations directory, blog, support documentation, and other marketing channels must complete our standard partnership process. This includes having our team test and review the integration to ensure OwnerRez data is syncing and being used properly. Partners must also agree to our standard partnership terms, which include specific requirements related to data usage, privacy, security, and other important protections.

By partnering with third-party apps and service providers, we give OwnerRez users the flexibility to build the technology stack that works best for their individual business needs. OwnerRez currently supports more than 150 officially integrated companies, which you can view here.

If you figure out how to reset the TV to a state where guests are completely logged out of all apps and anything installed is deleted then I am in.  Biggest challenge I have with the TVs in our rental is guest experience from apps. 

We use this on BetterSTR Tv, there is an option to logout of specific apps or all apps. The tv turns on at the guests checkin time etc and turns off at checkout with the apps logged out. 

you can also lock the device down to specific apps, like a kiosk and reorder the apps etc. 

Hi Denise and Vince,

STR TV does automatically log out of all streaming apps (or a specific set of apps if preferred) at the end of guest checkout. We also lock down the TV to prevent guests from accessing system settings, ensuring a secure, consistent experience across every property — just like a high-end resort.

Also synced with OwnerRez, STR TV AutoWakes TVs 2 hours before check-in and 1 hour before checkout to ensure we greet the guest with an unforgettable first impression and drive rebookings, extended stays, and on-site stay reviews at checkout.

I’d be happy to answer any additional questions or show STR TV in action on a quick demo. If interested, you can grab a time that works best for you here.