Booking.com Messaging
If you integrate with the Booking.com API, you can use the Booking.com messaging center in OwnerRez to send and receive messages to guests through Booking.com services.
Custom Booking.com Templates
By connecting to the Booking.com API, you can create tailored messages exclusive to Booking.com. This keeps your email and Booking.com templates separate for better organization.
Trigger Messages
After creating your personalized Booking.com template, you can utilize the trigger function to specify when it should be sent. You have the option to set the trigger to send the template a specific number of days before or after the arrival date, or when a particular event happens.
Unified Inbox
You can access all the messages you have sent and received on Booking.com in your OwnerRez inbox. Additionally, any Email or SMS messages that you have sent to the guest can also be found there. Each message is labeled according to its source, and you have the flexibility to respond in any manner you prefer.
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