I am trying to get a really good handle on the reporting but for some reason I seem to be struggling with the concept of "Total Rent" versus "Net Total". Can someone please help me understand the difference? Thanks!
When it comes to reports, Total Rent should pull the booking line items labeled as Rent or Show as Rent.
The Net Total is the total booking amount minus Host Fees. Host fees are typically assessed by channels or payment processors and are tracked on the Transactions tab of the booking.
When you run a report, you can open one of the bookings on the report and tie the numbers on the report to the numbers in the booking.
If you need any assistance with this, see an issue, or have other questions, feel free to reach out to us at help@ownerrez.com!
So, is it from the Net Total that you get your PM commission? If my PM commission is 15%, then my commission would be Net total X 15%?
That will depend on your settings. PM Commission is calculated on each item you have defined as commissionable.
Here is a support article that explains how to set commissions for owners and surcharges, and how to set up host fees.
https://www.ownerrez.com/support/articles/property-management-overview-legacy#gettingstarted
If you have specific questions we can look at for you, don't hesitate to reach out to us at help@ownerrez.com and we'll be happy to take a look for you.