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My settings I need to change are booking availability, booking lead time, I want to turn instant book OFF, I need to require guest verification, and I need to be able to manually block dates.
Actually now that I've edited this post twice, I think I'd honestly just like to disable my Airbnb all together, but I can't do it via the Airbnb site or app because apparently it's controlled by Owner Rez. Help? Thank you!
Is it possible to have a text box vs just having a date? or having both?
I'm having trouble with setting up google analytics so I went to Fiverr to get help fixing it and they are referring me to Google Tag Manager. They want me to install the code snippet after <header> and <body> but when I open the HTML editor, I don't see this anywhere.
These are the Google Tag Manager instructions I'm trying to follow:
https://developers.google.com/tag-manager/quickstart?authuser=1
Can anyone help me figure out how to do this?
Thanks in advance!
Marco
Hey Paul! I have 2 properties that need to be deleted, which fit your criteria ("just recently created but never used"). I'm not finding a delete option anywhere, though -- can you point me in the right direction?
Is there anywhere that has a step by step on entering a new property. I cannot remember how to do the API things that we have to do.
Hi,
I used to restrict bookings more than 6 months out or so, and then I had an off-season to update all my rates and rules. But, a lot of renters want to book their next summer's vacation while they're on vacation, or as soon as they come home so I lifted that. Now, I'm running into a few issues.
* Closer to peak, I lift the Sunday to Sunday weeks only restriction. - Now people are instant-booking Saturday to Saturday in 2021.
* People who are booking 2021 are getting 2020 prices.
and I guess I actually have 40 rates (4 cabins all different x 5 seasons x weekend vs. weekday), so updating it is prone to my human error when I change them. Before I got the channel bridge working, I had made a couple mistakes across different websites that cost me several hundred in undercharged rent. I'd love to just bump everything by inflation, since I think my differentials are fair.
What are you doing about updating rates and rules across years?
Best,
-JJ
Ha! So obvious! I looked at everything BUT that! Thank you!!!
Sure! Just hit "Change Property Mappings" on the Airbnb channel settings in OwnerRez and switch the listing to Limited mode.
Then it will sync only rates and availability (and not any of the listing content). Any further changes to listing content you would need to make on the Airbnb side -- setting to Limited mode will remove the greyed out disabled buttons for listing content on Airbnb and you'll be able to edit content over there.
Can I change my AirBnB API integration to Limited without completely disconnecting the current API integration (I have it set to full)?
Tags are quite new (just released a couple weeks ago), and there's not yet a capability to query by tags or include them in results. It's definitely in the to-do list though!
Hey guys, there are any way to get all tags tagged to a reservation?
I'm creating my own dashboard to control my 15 properties and access tags will be a must. For example I use tags to register some specials for this reservation like: bday celebration, pool heater, bbq rental,...
You're in the legacy rates mode, so the rate table widget will only show your seasonal rates.
If you upgrade to the new rates mode, the rate table widget will be able to calculate rates based on the season and spot rates you've got configured (from PriceLabs).
The other thing you can do is on the Multiple Month Calendar widget, show the rates there (see screenshot). This works wether you're in legacy rate mode or not.
I am using Dynamic Pricing (Price Labs, like I mentioned in my OP). That's the crux of my question - how do I get the Price Labs prices to show in the Widget? It only shows my seasonal rates I specified (which are now overridden by Price Labs).
Thanks for the reply. However, in the Create (or Edit) Widgets I don't see anything about Nightly Rates. The only options are text Color, name, Publicly Accessible, Properties, and CSS.
We talked about this via support tickets but I just wanted to post the solution here for future questioners... The issue was that it was a platform booking, not via API. This can happen from sending a quote to the guest using the Vrbo App. Vrbo has a bug where if you send a quote it'll make a platform booking instead of sending it through API. They do not currently support sending quotes when you're API connected.
More on this at the second to last Restrictions bullet on this page: https://www.ownerrez.com/support/articles/channel-management-api-integrations-homeaway
You can just give them the URL of your site: https://www.pinevillasofhayward.com/
Yes, this is a limitation of the Airbnb API.
To pull in previous reservations, use our Channel Bridge tool: https://www.ownerrez.com/support/articles/channel-bridge-what-is-is-how-it-works
The rate widget displays the pricing you already have.
You can create some sorts of dynamic pricing within OwnerRez like last minute discounts: https://www.ownerrez.com/support/articles/last-minute-discount
For more detailed dynamic pricing, we integrate with other tools like PriceLabs, Beyond Pricing, and Perfect Price: https://www.ownerrez.com/support/articles/dynamic-pricing-overview
For edification for future questions, this is because Airbnb includes all reservations in their iCal whether they are accepted yet or not.
The best way to solve this issue is to switch to the API integration: https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb
When you're API connected, the settings in OwnerRez will update your Airbnb listing. The calendar in OwnerRez will be pushed to Airbnb, and the listing content on the Description, Amenities, Photos etc. tabs of the property will be pushed to Airbnb as well (if you are in Everything sync mode).
There's a lot of information about what settings control what in the docs: https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb
What settings in particular are you trying to update?
My Airbnb listing has all kinds of incorrect settings on it and I've tried to use the Airbnb app to edit them. However I get a message that says "This property is managed by OwnerRez, so you can't edit its content on Airbnb. Visit OwnerRez to update the listing's content."
I've looked everywhere on OwnerRez to find how to edit the Airbnb calendar, the booking availability settings, the booking policies, etc. and I see nothing. It's causing a problem because my Airbnb calendar is showing OPEN for dates that are booked and I have no way of fixing that or editing the other booking settings. It's also showing several other parameters that are incorrect and I'm really afraid I'm going to end up double booked.
Can anyone assist please?
Thank you!
I have been using the Lynnbrook Group, and everything has run pretty smoothly for me so far. https://www.lynnbrookgroup.com/
Any suggestions on which credit service you would recommend. I had tried Costco's and I have been getting a run around.
I have one property and a 3 to 4 month window to rent.
Thanks
Curious. As I shift all my rental contracts to digital signature through OwnerRez, has anyone had a chargeback which they lost or won using a rental contract with an OwnerRez digital signature? Legally is the OwnerRez digital signature just as good as an actual signature?
Thanks!
Derek
What format should I use to direct People to my Owner Res web site? My property # is 281496
I am newly integrated with vrbo. I just had a booking come through on vrbo and it is showing as reserved. however, I haven't received payment on OR, no rental contract completed, no guest information on OR, the booking says there is no API integration on that booking.
On Vrbo is says the guest paid but the taxes are missing...
Not sure what is going on. I was going to contact integration at vrbo tomorrow but was hoping one of you knew what was going on?
Thanks!
I have imported my booking calendar from AirBNB, but it only brought in the reservations from now going forward. How do I import all my past data?
Hi, I'm new.... what does this do, exactly? Do I need to have an external something for dynamic pricing?
The same thing is happening to me. I'm also using the API integrations with Airbnb.
Ken T said:
Can you write in to the Helpdesk with the ORB number of the booking, so we can take a look?