Cohost messaing from OR to show as Cohost, not owner

CTK
Jun 23, 2021 1:12 AM
Member for 5 years 33 posts

I know this is already on the list somewhere, but did want to put it here in hopes there's wide spread interest in it.

For properties that I co-host, I can't communicate with the guests via OR, as it comes across on the Owners account. I have to use the Airbnb app/website if I want it to show as me chatting. Would be nice to keep all property, direct or co-host, communications through the OR platform.

Alece
Jul 1, 2021 4:21 PM
Member for 6 years 317 posts

YES YES YES!

Julie A
Jul 4, 2021 11:11 AM
Member for 6 years 27 posts

Yes please!!!

Sloanish
Jul 4, 2021 6:23 PM
Member for 7 years 162 posts

Yes

TPS
Feb 19, 2024 2:05 AM
Member for 3 years 1 post

Is this in the works? Much needed. 

Joel P
Feb 19, 2024 1:49 PM
OR Team Member Member for 16 years 165 posts

This feature has actually been released in beta already. We're working through testing a number of different user scenarios before we automatically upgrade all users into this feature. It should be live for everyone in the very near future!

Creekside G
Feb 19, 2024 2:13 PM
Member for 3 years 6 posts

Also important to have the cohost be able to be a team member with guest chat access through OR without exposing all the admin / Financials etc.

Alison C
Mar 19, 2024 1:56 AM
Member for 2 years 9 posts

Has this now been released, and if so, how do we set it up?

Thanks!

Ken T
Mar 19, 2024 9:56 AM
OR Alum Member for 6 years 1704 posts

Not yet - you'll want to watch our product update blog posts for the announcement.

https://www.ownerrez.com/blog 

DreamsNDruthers
Jun 11, 2024 7:04 PM
Member for 8 years 8 posts

This message thread says this has been released, but I don’t see it in the blog and I don’t see instructions for how to implement.

Ken T
Jun 11, 2024 11:20 PM
OR Alum Member for 6 years 1704 posts

It's in beta testing still, so it hasn't yet been announced, and isn't available for everyone yet.

Katie D
May 18, 2025 11:38 AM
Member for 4 years 5 posts

Has this been released yet?  This feature would be very nice to have.

Bri
May 20, 2025 9:41 AM
OR Team Member Member for 3 years 655 posts

Hi Katie D,

Yes! More information on this feature can be found here: https://www.ownerrez.com/support/articles/channel-integrations-airbnb-cohosting