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Cohost messaing from OR to show as Cohost, not owner

Status: Released 19 Votes
Joel P
Feb 19, 2024 1:49 PM
OR Team Member Joined Oct, 2009 136 posts

This feature has actually been released in beta already. We're working through testing a number of different user scenarios before we automatically upgrade all users into this feature. It should be live for everyone in the very near future!

CTK
Jun 23, 2021 1:12 AM
Joined Dec, 2020 33 posts

I know this is already on the list somewhere, but did want to put it here in hopes there's wide spread interest in it.

For properties that I co-host, I can't communicate with the guests via OR, as it comes across on the Owners account. I have to use the Airbnb app/website if I want it to show as me chatting. Would be nice to keep all property, direct or co-host, communications through the OR platform.

Alece
Jul 1, 2021 4:21 PM
Joined Jan, 2020 180 posts

YES YES YES!

Julie A
Jul 4, 2021 11:11 AM
Joined Mar, 2019 23 posts

Yes please!!!

Sloanish
Jul 4, 2021 6:23 PM
Joined Jun, 2018 131 posts

Yes

TPS
Feb 19, 2024 2:05 AM
Joined Sep, 2022 1 post

Is this in the works? Much needed. 

Joel P
Feb 19, 2024 1:49 PM
OR Team Member Joined Oct, 2009 136 posts

This feature has actually been released in beta already. We're working through testing a number of different user scenarios before we automatically upgrade all users into this feature. It should be live for everyone in the very near future!

Creekside G
Feb 19, 2024 2:13 PM
Joined Oct, 2022 6 posts

Also important to have the cohost be able to be a team member with guest chat access through OR without exposing all the admin / Financials etc.

Alison C
Mar 19, 2024 1:56 AM
Joined Apr, 2023 6 posts

Has this now been released, and if so, how do we set it up?

Thanks!

Ken T
Mar 19, 2024 9:56 AM
Joined Aug, 2019 1707 posts

Not yet - you'll want to watch our product update blog posts for the announcement.

https://www.ownerrez.com/blog 

Beth C
Jun 11, 2024 7:04 PM
Joined Jun, 2017 7 posts

This message thread says this has been released, but I don’t see it in the blog and I don’t see instructions for how to implement.

Ken T
Jun 11, 2024 11:20 PM
Joined Aug, 2019 1707 posts

It's in beta testing still, so it hasn't yet been announced, and isn't available for everyone yet.