Integration with Homes and Villas by Marriott Bonvoy
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Great news! If you've been waiting, the time is now!
Setup and connection instructions for this integration are available here: https://www.ownerrez.com/support/articles/homes-villas-by-marriott-bonvoy-setup-connecting
That article also covers the general requirements that apply to all listings. Worth reviewing before you connect.
Once the connection is set up, we'd suggest running the Listing Quality Analyzer (LQA) with Homes and Villas by Marriott Bonvoy selected as the channel. This will surface any errors that need fixing, plus warnings on things like surcharge configuration that might not behave as expected on this particular channel.
One other thing worth flagging: if you normally place Security Deposit holds, HVMB only supports these as refundable deposits, which they manage on their end - OwnerRez just passes along the required amount via the API. If you've got templates or triggers set up to notify guests about a Security Deposit hold, you may want to exclude HVMB from those and set up separate ones tailored to this channel, if that's relevant to your setup.
Should you run into any trouble or have any questions, feel free to write our Support team at help@ownerrez.com
The end of the month has passed. Could we get another update please.
Hi everyone,
Appreciate the patience, and sorry for going quiet past our "end of month" estimate.
Things are moving, but the pace of this integration isn't fully in our hands. Homes and Villas by Marriott Bonvoy (HVMB) has their own process for bringing accounts on board, and we're following their lead on timing and who goes first at the moment.
If you have not yet gone through their initial onboarding and obtained an HMC ID, HVMB has their own inquiry form for those who want to express interest, and you're welcome to fill it out directly:
If you do already have an HMC ID and have completed their initial onboarding process, please connect with your HVMB representatives to express interest in beta testing so that they can let us know.
For those that do begin the connection process soon, note that once the connection is initiated in OwnerRez, HVMB will need time to review your listings again and approve them so that your connection can go live.
As a reminder, this connection is in testing, so please set your expectations accordingly.
Great news! If you've been waiting, the time is now!
Setup and connection instructions for this integration are available here: https://www.ownerrez.com/support/articles/homes-villas-by-marriott-bonvoy-setup-connecting
That article also covers the general requirements that apply to all listings. Worth reviewing before you connect.
Once the connection is set up, we'd suggest running the Listing Quality Analyzer (LQA) with Homes and Villas by Marriott Bonvoy selected as the channel. This will surface any errors that need fixing, plus warnings on things like surcharge configuration that might not behave as expected on this particular channel.
One other thing worth flagging: if you normally place Security Deposit holds, HVMB only supports these as refundable deposits, which they manage on their end - OwnerRez just passes along the required amount via the API. If you've got templates or triggers set up to notify guests about a Security Deposit hold, you may want to exclude HVMB from those and set up separate ones tailored to this channel, if that's relevant to your setup.
Should you run into any trouble or have any questions, feel free to write our Support team at help@ownerrez.com