HI All
I read through the forum and did not find this suggestion. Please forgive me if I missed. We have a per pet, per night fee. This does not work with Airbnb. I think that the percentage of rent feature would come very close. The problem is that with this feature, you lose the multiplier, Can you add the pet multiplier function to the percentage of rent feature?
Jerry
You will want to be aware of the limitations on channels & pet fees:
Airbnb will only pass through a pet fee per stay, not per pet, not per night. Airbnb will roll that pet fee into the base rent rate, you won't see a line item.
Airbnb also has only recently added the pet as part of the guest count, when booking. Guest's who are accustomed to previously being unable to add their pet as a guest may not realize they need to scroll down and add their pet there. We are advising hosts to ask guests if they plan to bring a pet as many guests are not trying to hide the fact, they simply don't realize they can add it.
Airbnb has recently added the option for you to limit the maximum number of pets: within your Airbnb listing site, under policies & rules, you can set your maximum per listing.
You will also want to specify your exact pet charge and how you will collect it in your house rules for both Airbnb & Vrbo. For Airbnb you'll want to specify that the first pet's fee is being included in rent, then you will collect any additional pet fees via the resolution center or via the credit card you collect for your security deposit, with the agreement of the guest.
Here is the link to where you'd see your pet surcharge: https://app.ownerrez.com/settings/surcharges/
And our article for ABB pet fees: https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb-common-issues-questions#pet-fees
You should review your house rules on the API settings for Airbnb & Vrbo:
https://app.ownerrez.com/settings/channels
Be sure to include your pet fee info there.
https://app.ownerrez.com/settings/channels
You will want to be aware of the limitations on channels & pet fees:
Airbnb will only pass through a pet fee per stay, not per pet, not per night. Airbnb will roll that pet fee into the base rent rate, you won't see a line item.
Airbnb also has only recently added the pet as part of the guest count, when booking. Guest's who are accustomed to previously being unable to add their pet as a guest may not realize they need to scroll down and add their pet there. We are advising hosts to ask guests if they plan to bring a pet as many guests are not trying to hide the fact, they simply don't realize they can add it.
Airbnb has recently added the option for you to limit the maximum number of pets: within your Airbnb listing site, under policies & rules, you can set your maximum per listing.
You will also want to specify your exact pet charge and how you will collect it in your house rules for both Airbnb & Vrbo. For Airbnb you'll want to specify that the first pet's fee is being included in rent, then you will collect any additional pet fees via the resolution center or via the credit card you collect for your security deposit, with the agreement of the guest.
Here is the link to where you'd see your pet surcharge: https://app.ownerrez.com/settings/surcharges/
And our article for ABB pet fees: https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb-common-issues-questions#pet-fees
You should review your house rules on the API settings for Airbnb & Vrbo:
https://app.ownerrez.com/settings/channels
Be sure to include your pet fee info there.
https://app.ownerrez.com/settings/channels
Vrbo only includes the option to charge for "pets" with no option to enumerate how many pets. You would want to include, in your house rules, if you charge per pet and would have to manually adjust the booking charges and collect that additional payment due
It looks like Airbnb now supports pet fees being charged per pet, per night. I’m not sure how new this is or if I missed an OwnerRez update covering this, but I’ve searched the support articles and forums and haven’t found anything. Is this now supported for API-connected hosts?
Yep!
We are currently developing the option to sync to those new settings. Airbnb does not always give advanced notice for their changes which finds us adapting after the fact. I don't have an ETA for you at this time.
This would be great to fix soon. As of now, if I change both OwnerRez and Airbnb to charge "per pet", the next time the properties sync, OwnerRez will revert Airbnb back to a "per stay" policy.