Hi,Can I make a suggestion that you allow photo ordering not just by drag and drop but also allowing us to put a number on a photo and that it moves it to that location. for example i have like 100 photos and dragging and dropping is a pain. if i could say make photo #58 to #33 that would be great.
I agree, Neil. The drag-and-drop is slow and glitchy, and not an efficient way to manage the ordering of this many photos!
Yes, please! With 33 properties, I am constantly updating photos. This process takes way too long. Have a numbering system!
Agree!! PLEASE make this happen, OwnerRez! :)
I should note that the whole Ownerrez photo functionality has been changed/updated recently. In general I like the new functionality. However I have encountered some very strange behaviour in the current photo incarnation.
Recently I added some of Christmas-themed photos in the #1 positions on each of our properties, in tune with the Holiday season. In the beginning of January I deleted these photos from each property and re-arranged the photo order to suit my requirements. To my surprise the deleted Christmas photos still kept on showing up as the hero photo on OTA listings and also as the thumbnail beside the property name listing on the Ownerrez dashboard property listings. They had taken on a life of their own!
Then I noticed another anomaly. No matter what I did to the order of the photos on the property, the actual order in which the photos were displayed in the hosted website photo carousel was not changed. I am not sure what is going on but I do not understand it and do not like it at all!
I went to the Ownerrez Support pages and searched for "photos" to see if there was new documentation that would help. I could not find any. In fact even some of the more recent documentation was for the older photos implementation which was now no longer applicable.
This is impacting our marketing use of the photo carousels off Ownerrez and I am not really happy with my lack of understanding about what is going on here.
Can anyone give me some suggestions? For sure the documentation and videos need to be updated and made current.
skinorth
The photo carousel display issue was an unintended result of the Photos page redesign. It is currently in the Code and Test cycle to get the update released, restoring functionality back to normal for the photo carousel and thumbnail photos for the properties within OwnerRez.
Can you let us now which support articles you saw that had the outdated implementation?
Recently updated:
Core Concepts » Properties » Listing Content »
Photos Overview: https://www.ownerrez.com/support/articles/property-photos
Create Rooms & Connect Photos to Rooms: https://www.ownerrez.com/support/articles/property-photos-rooms
Not yet updated:
Adding Photos (video): https://www.ownerrez.com/support/articles/properties-photos-adding-rearranging-deleting
The "Adding Photos" article updated two months ago was the one I encountered. I believe that the new photo implementation has been available to us for more than two months.
The photo redesign released on January 7th:
https://www.ownerrez.com/support/articles/update-2026-01-07
The video was made on December 10th. However, it is in queue to be remade for the new design, once a few minor tweaks are completed.
