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Hi Scott: I can. tell you that change, to 12 month display, is on the road map of things that will be upgraded in the future. I cannot, though, give you an ETA yet.
Hi,
Currently you are able to create an email template with the category of "Owner Statement" via Settings > Templates > Create Email Template > Owner Statement
Then once its been created to your liking, you can set it to be the default for a specific owner via PM > Owners > Owner in question > Change > Preferences > Preferred Email.
Does this satisfy what you're looking for?
~Caleb
The Owner Dashboard currently raises more questions than answers for Owners, we had to disable it. We would like it to match what we see as managers from the Reports > Summary Reports > Bookings, Compare with Previous Year (yes).
All of my owners have asked why the Owner Dashboard shows revenue that's not necessarily true to the payout. This is because the revenue includes the cleaning fee and only takes out the management fee. This creates a false dashboard of what is projected each month since they cannot see how much cleaning fee will be removed from their "Revenue." If we have the ability to customize the Owner Dashboard, it would really build trust with owners and be a more helpful tool. Today, it's just an overestimate of what they will actually get paid.
It would save time if we could edit the owner statement email in advance. Each month, I need to go in and update the text in the pre-populated Owner Statement email for each client and property. Thanks in advance!
The Airbnb Transactions API is still in testing, it's been complicated. We all, eagerly, await it's release.
1) Is it possible to be part of the beta for AirBnB transactions API?
The Airbnb Transactions API is still in testing right now. There is no private beta yet, and we plan to release it to all when it gets through testing. Should be out in Q1 so just a couple more weeks, or maybe the beginning of April
Any updates? It's now the beginning of April. :)
Third-party alerts - that's a good start, but it only sends alerts for bookings and any changes to it. My co-host, who is local/closer to my rental home, is responsible for all communications, especially inquiries, guest checkins, guest checkouts, and any issues that might occur during their stay.
Same here. I would love to for my staff to alerts for incoming messages.
I just found this while looking for how to send sms for a quote, It would be beneficial to tell potential guests to look for an email from your email address.
I'd like to have the Daily Checklist report and Date Range reports generated as a PDF and emailed to my staff at a set time each day.
1 highlight more Today column color.
2 make grids more prominent and add same color as the property
3 allow to drag and move listing order under bookings tab to arrange them as we wish
4 add feature to see daily price when hoovering over calendar
5 add feature to scroll around the calendar with the mouse
Currently the owners portal Dashboard graphs shows a fixed range of months (+/-5mo). Our owners would like to be able to see the FY for Rev and Occ. as many of our bookings are more than 5mo. in advance.
I don't think this would be quick and easy, and maybe not even possible. How would partial payments be accounted for? Should the tax be paid first? Paid last? Pro-rated on a percentage basis? Jurisdictions handle this differently, considering the tax to be payable in full at booking time, or on arrival time, or pro-rated as payments are made - and of course, you may be taxed by multiple jurisdictions with different rules.
I would like to send a welcome email template shortly after a guest checks in. Is there a trigger to initiate this email based on the account level check-in time or can I customize it based on an early check-in time?
This is the action trigger setting I am trying for my check-in Friday:
Occurs At a scheduled time 0 days Before has arrived at (I am manually setting)
Thank you.
Karen
In order to compare apples to apples, I'd love to see the Line Item Pivot and Line Item Detail Reports be based on Payment Date. Currently, you can only base these reports on "any stay during period," "arrival date," "departure date" and "booked date."
When I use this report for reconciliation of payments, sometimes I have a refund or an additional night that was purchased later than the booking date. Because I use the cash accounting method, I typically reconcile all transactions within a period -- the booking date, stay date, arrival date and departure date are wholly irrelevant. But the payment date is critical.
Please consider adding the ability to run these reports based on Payment Date! Doesn't seem like it would be complex to do?
Thanks!
The Payment Detail Report currently puts Rent and Tax into the same bucket. I would like to see these separated, please!!
I use this report to reconcile to my QB P&L. Taxes are typically not included on P&L sheets, so it makes reconciliation difficult.
Further, since I have some channels that do collect tax and others that don't collect tax, trying to back out these figures to manually reconcile the reports is cumbersome and time-consuming.
Simply adding a Tax column would solve this issue. Seems like it would be a quick, easy thing to add to the code?
Thanks!
This is MUCH needed and easy to do to market not only to guests who've booked but leads from inquiries to market to that StayFi doesn't offer
I'd love to see some reports developed within the PM module for companies that run on an "invoice" or "direct remittance" or "co-hosting" model. My business started this way, as an Airbnb "co-host" and has grown very quickly under that model. The property owners are paid directly by the hosting platforms (or directly by guests) and then I send a monthly invoice.
My monthly invoice includes:
1) Commission on accommodation/rent revenue
2) Reimbursements for expenses (housekeeping, maintenance, supplies, etc.)
I never remit payments to the property owners. Since they all get paid directly, they all end up owing me money at the end of each month. I realize this is a fundamental difference from the traditional property management model. I suppose my business model is more as a technology consulting / housekeeping / guest concierge services business rather than a true property management company - but the reports seem easy to develop in theory. Please consider it!
Hi, OwnerRez team.
Please add the field "Group Name" to Book Now / Send Inquiry widgets. I use these widgets on my Wix platform website (doubleplaycabins.com) and typically get bookings by groups. When a guest books or sends an inquiry, I'd like them to be able to populate a field above Comments called "Group Name." And it would be ideal for the info to be captured in the booking / inquiry the same as Comments field info is captured as Notes.
Got it!!
Wait... where? I don't see the report it says to look for when I go to where it says go... :-/
Thank you!
Why didnt I think of that!? Lol
Here's a report that shows door lock codes:
https://www.ownerrez.com/support/articles/reporting-common-issues-questions#door-lock-codes
So, any which are missing will be clearly visible.
Upvoting this feature request. In addition to the examples above, we have baby sitters and guides that have fixed hourly rates, but no way to specify how many hours they were used for.
In case it's helpful, here's how I see it working. In the screen shot below, add "Per Quantity" to the Per Stay and Per Night radio button options. Then, wherever there is UI to add the surcharge, offer a number picker or number entry field to capture how many to add. The existing Multiplier picker still has value as, for example, I may want to charge by the quantity of pets or I may want to charge for the quantity of extra meals for adults vs. kids.
I agree! I've enjoyed testing out the ChatGPT integration in Hospitable (as well as the standalone version). Would love to see it integrated into OwnerRez!
Just discovered that there is a "Booked As Of" option on the report!!! I was looking for a radial button (like the homeowners see) and my brain didn't even pick up on the fact the option was there -- just in a different format! Thank you for making that possible!!
ChatGPt integration to reply to questions such as how many beds, etc., us the descriptions as knowledge data for responding automatically, is the house available, follow up etc.
Generative AI is the future of search and responsiveness.
This is going to be the future in all industries for interactions.
BookRIPE
Many Local Towns and communities, especially in the Mountain and Ski Areas are integrating to promote via BookRIPE
as example
FAQ - Commission-Free, Booking Engine on VisitTruckeeTahoe.com
I have manual locks enabled for 1 of my properties. I need to create a report that will show me which ones I haven't set a code for. Some days I get 5+ bookings come through and I might miss entering the codes for some. If there is a way to do this already, I'm all ears! As it is right now I have to go and open each upcoming booking and see if i have entered one or not. It's time consuming.
On our widgets, we show the rates & only they only show the max nightly rate. Can this be changed or have the option to show the average or even the minimum nightly rate?
This would be a good feature to include instead of showing the max nightly rate as this might detour a guest's decision on booking the condo at first glance.
Thank you.
