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Bri

OwnerRez Team Member
Member for 4 years
757 posts
Topic

Feature Requests » Rezzy: Add a way to modify sentiment when incorrect

We've improved how sentiment is detected. Instead of marking a booking as negative just because something was unresolved, the system now looks at whether the guest was actually frustrated or dissatis…

(Posted yesterday )

Feature Requests » Missing Final “Review Published” Notification

This should be fixed now! So anyone else reading this thread knows what goes on behind the scenes... You may get two notifications for the same review - one when it's submitted and one when it's …

(Posted yesterday )

Feature Requests » Add Rezzy sentiment as a trigger condition

Released this week! You can now use Rezzy AI sentiment in booking triggers. Add it as a condition to filter when messages send, trigger on sentiment changes with a new immediate event, and pull t…

(Posted yesterday )

Feature Requests » Dynamic Length of Stay Pricing

We've expanded the API to give dynamic pricing partners programmatic control over fees and discounts! It's in the partners' hands now as to when that becomes available to you. If they haven't notifie…

(Posted yesterday )

Feature Requests » Duplicate Option for Templates, Triggers, Surcharges, etc.

Copying Triggers is now available! https://uc.orez.io/w/files/4f2f73059542432f81ed78f60b55a7f6

(Posted yesterday )

Feature Requests » Fix Syncing Issue with OR Door Locks

Released this week! If adding a code to your Schlage lock doesn't go through right away - maybe the lock went offline, it timed out, or there was no response - the system will quietly try again …

(Posted yesterday )

Feature Requests » Rezzy: Add notification options for Rezzy auto-reply messages

Thanks. I'm going to follow up with you via email.

(Posted 2 days ago )

Feature Requests » Rezzy: Add notification options for Rezzy auto-reply messages

We're looking into it now. Thanks, Alece. Did those messages process eventually or are you sitting on some threads that haven't generated a reply for more than ten minutes?

(Posted 2 days ago )

Feature Requests » Read-Only Scope for OAuth Applications/API Access

Hi Jimmy, Released this week - OAuth apps can now request read-only or full access scope! https://uc.orez.io/w/files/f38dafbf3701415d9280a860ef71ea2e

(Posted 2 days ago )

Feature Requests » Credit card fee based on credit card used

[This topic has been merged with another topic ( Payment type surcharges & discounts (/forums/requests/payment-type-surcharges-discounts) ). All unique votes have also been merged.]

(Posted 3 days ago )

Feature Requests » Payment type surcharges & discounts

[Another topic was closed as a duplicate of this topic ( Credit card fee based on credit card used (/forums/requests/credit-card-fee-based-on-credit-card-used) )]

(Posted 3 days ago )

Feature Requests » MCP Functionality

A native MCP integration is on our roadmap, and prioritized highly. We're building it the OwnerRez way so we can stand behind it for accuracy and reliability. OAuth 2.1 (a prerequisite) is releasing …

(Posted 4 days ago )

Feature Requests » Can Owner Rez consider integrating with Furnished Finder?

Hi John, We've been in contact with Furnished Finder in the past, but they weren't interested in an integration with OwnerRez at that time. I'd suggest contacting their support team directly to le…

(Posted May 29, 2026 8:25 AM)

Feature Requests » Integration with Homes and Villas by Marriott Bonvoy

The project is well underway, and just landed with our QA team in the last few days! While I cannot provide a precise timeline for beta or full release, things are moving along nicely. We'll cont…

(Posted May 27, 2026 1:28 PM)

Feature Requests » Rezzy: Add notification options for Rezzy auto-reply messages

Both of those tickets appear to have been submitted before I turned the new Rezzy changes on for you. I've let the support team know that I did that.

(Posted May 26, 2026 5:26 PM)

Feature Requests » Delayed reponse timing for RezzyAI

There are two projects in the works here. One is a bug fix for waiting to process a message until a booking is fully confirmed. That bug fix needed to go through our full dev and QA process, and …

(Posted May 26, 2026 1:47 PM)

Feature Requests » Rezzy: Add notification options for Rezzy auto-reply messages

Hi Alece and Ariel, We've recently released some updates to Rezzy that are in beta testing at this time with our employees so we could keep an eye on how things were going before rolling it out t…

(Posted May 26, 2026 1:37 PM)

Feature Requests » Review Analytics update with Airbnb

Hi Laurel, We've identified a bug here and are actively researching so that we can get this fixed. Thank you for bringing this to our attention! I'll update the status of this thread once a fix i…

(Posted May 22, 2026 10:02 AM)

Feature Requests » Request to Prevent Stacking Using Standard Discounts on VRBO and Direct Bookings

Hey Laura, Vrbo shouldn't be stacking Standard Early Bird and Length of Stay discounts. If this is still an issue for you, please write our Helpdesk at help@ownerrez.com and reference this forum …

(Posted May 20, 2026 11:56 AM)

Feature Requests » Booking.com Fine print - rental agreements

Hi Alison, Booking.com sets all but one of those fine print items to checked by default. The Rental Agreement one should be checked by default, unless they've changed something on their end. …

(Posted May 19, 2026 12:23 PM)