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Bri

OwnerRez Team Member
Member for 4 years
830 posts
Topic

Feature Requests » Show Messages from Airbnb support in OwnerRez inbox

[This topic has been merged with another topic ( Pull messages from "Airbnb Support" that are not associated to any particular booking (/forums/requests/pull-messages-from-airbnb-support-that-are-n…

(Posted 8 hrs ago )

Feature Requests » Pull messages from "Airbnb Support" that are not associated to any particular booking

[Another topic was closed as a duplicate of this topic ( Show Messages from Airbnb support in OwnerRez inbox (/forums/requests/show-messages-from-airbnb-support-in-ownerrez-inbox) )]

(Posted 8 hrs ago )

Feature Requests » Red dot for RA not signed

Hi VRBOutstanding, Thanks for this request! We recently replaced the old BUFIXUP with the new My Stay experience, which includes a Requirements panel on each booking and a Reqs column on the booki…

(Posted 12 hrs ago )

Feature Requests » Either fix {BULEASE} or get rid of it

Hey Ozark Stays, What you're describing here sounds like a configuration issue. If you haven't already, I would suggest writing the Helpdesk so that they can take a closer look.

(Posted 6 days ago )

Feature Requests » Approve Ownerrez direct integration with Powertranz- 3DS2 transactions

Hey Leon, Powertranz 3DS support is in testing at this time. It may need to do some back and forth between our QA and dev teams before it's ready to roll, but it shouldn't be much longer now. …

(Posted 7 days ago )

Feature Requests » Alerts for Discount/Promo codes used

Hey Julie, Thanks for that feedback! Rezzy is absolutely correct. You can now set up a custom template and corresponding trigger to create a notification for yourself when a certain discount is a…

(Posted 7 days ago )

Feature Requests » Delayed reponse timing for RezzyAI

Thanks for nudging on this again, Alece. I was able to find the support ticket you have open where this is being discussed and I see that Chris was able to give you a detailed explanation of what's g…

(Posted Jul 23, 2026 12:36 PM)

Feature Requests » WhatsApp Business Integration

No template and trigger capabilities for WhatsApp yet, but we do have a new Snippets feature coming fairly soon that will allow you to insert pre-written text snippets using a command in the inbox th…

(Posted Jul 22, 2026 11:30 AM)

Feature Requests » WhatsApp Business Integration

Hi Bri. Are you aware that the issue to send WhatsApp messages to Brazil numbers, was resolved? I reported that some time ago, and I'm not sure if that was already solved. Fyi, Brazil is the second l…

(Posted Jul 22, 2026 10:55 AM)

Feature Requests » WhatsApp Business Integration

WhatsApp has been promoted out of beta and is now accessible to all OwnerRez accounts! You can connect your WhatsApp Business account to send and receive messages alongside existing email and SMS opt…

(Posted Jul 22, 2026 10:40 AM)

Feature Requests » Urgent Need for Unified Messaging (Cross-Channel Sync)

Hi Sonia, Great news! Unification of templates and triggers is already on our roadmap! I have no ETA to provide at this time, but the beginning stages are in development behind the scenes here. …

(Posted Jul 22, 2026 8:06 AM)

Feature Requests » True webp Support/Usage

Thanks for the detailed feedback, Elliot (and Sean, appreciate you hopping in too). To clarify what's happening today, WebP/HEIF uploads are supported on the input side, but we convert to JPEG fo…

(Posted Jul 21, 2026 4:14 PM)

General Help and Questions » Can someone help me with set up

Hi Sherry, I can see behind the scenes here that you've already been in touch with our Onboarding team. They'll be happy to assist! For anyone else who may come across this thread, we do offe…

(Posted Jul 21, 2026 2:10 PM)

Feature Requests » Granular Team Member Permissions

[This topic has been merged with another topic ( Granular User Permissions for Department-Based Access (/forums/requests/feature-request-granular-user-permissions-for-departmentbased-access) ). All…

(Posted Jul 21, 2026 2:01 PM)

Feature Requests » Granular User Permissions for Department-Based Access

[Another topic was closed as a duplicate of this topic ( Granular Team Member Permissions (/forums/requests/granular-team-member-permissions) )]

(Posted Jul 21, 2026 2:01 PM)

Introduce Yourself! » Booking clean-up link {BUFIXUP} in email template is not working

Hi LC House, That PORTAL_LINK field you're seeing is simply a placeholder for the unique portal links that are inserted when these messages fire. Since those aren't static links, it's a little ha…

(Posted Jul 21, 2026 1:58 PM)

Feature Requests » Automated Messages That Serve as Autoresponders to Guest Messages

Good news! This is now handled by Rezzy AI, our built-in messaging assistant. You can set Rezzy to reply automatically overnight (or on whatever schedule you want) and stay in draft mode during busin…

(Posted Jul 21, 2026 1:31 PM)

Feature Requests » OwnerRez specific Inbound email address

[This topic has been merged with another topic ( Step towards unified email inbox (/forums/requests/step-towards-unified-email-inbox) ). All unique votes have also been merged.]

(Posted Jul 20, 2026 2:12 PM)

Feature Requests » Step towards unified email inbox

[Another topic was closed as a duplicate of this topic ( OwnerRez specific Inbound email address (/forums/requests/ownerrez-specific-inbound-email-address) )]

(Posted Jul 20, 2026 2:12 PM)

Feature Requests » REzzy review responses?

Hi Missy, Can you define for us what that looks like to you? Are you looking for Rezzy to be able to write a host reply to a guest review on the channels, or looking to have Rezzy send the guest …

(Posted Jul 20, 2026 12:34 PM)