Trial Demo
OwnerRez
Forums »

Bri

OwnerRez Team Member
Joined March 2022
543 posts
Topic

Feature Requests » Schlage Door Codes - Improve how these are added to message templates via field codes

🎉 You bet!

(Posted 2 hrs ago)

Feature Requests » Schlage Door Codes - Improve how these are added to message templates via field codes

Today's release should prevent the name of the locks showing if, only if, all lock codes for that booking are the same. So if you have a guest with two different locks but the same code on both, only…

(Posted 2 hrs ago)

Feature Requests » Schlage Door Codes - Improve how these are added to message templates via field codes

Hi Alece, I believe we've satisfied this request to the best of our ability at this time. As of today, if you have multiple locks on the same booking that all use the same code, like this: …

(Posted 3 hrs ago)

Rezzy AI (Beta) » DIscrepancy between "Guest Experience" in the booking page and Sentiment in Rezzy

Hey Ariel, Sentiment has a few moving parts to it: * Thread level - only looks at messages in that specific conversation * Booking level - looks at the whole booking (messages, notes, review…

(Posted yesterday)

Feature Requests » PM - Owner reserves

I've merged this request with a similar one, as we're seeing strong interest from multiple users on this feature. We completely understand how important it is to have clear visibility into owner …

(Posted yesterday)

Feature Requests » Owner Statements to include Running Balance

[Another topic was closed as a duplicate of this topic ( PM - Owner reserves (/forums/requests/pm--owner-reserves) )]

(Posted yesterday)

Feature Requests » All unavailable days should display on public calendar as unavailable

Thanks for submitting this request, Lena! Feel free to share it with likeminded users who would be willing to give it an upvote. I've merged a similar request in and any unique votes from that thread…

(Posted 2 days ago)

Feature Requests » Calendar dates to show highlighted on widget when dates are unavailable, similar to Airbnb when dates are available/unavailable

[This topic has been merged with another topic ( All unavailable days should display on public calendar as unavailable (/forums/requests/all-unavailable-days-should-display-on-public-calendar-as-un…

(Posted 2 days ago)

Feature Requests » All unavailable days should display on public calendar as unavailable

[Another topic was closed as a duplicate of this topic ( Calendar dates to show highlighted on widget when dates are unavailable, similar to Airbnb when dates are available/unavailable (/forums/req…

(Posted 2 days ago)

Rezzy AI (Beta) » Mobile Menu on Rezzy AI too Small

Hey, Chris! Thanks for this feedback. We do have some work in progress right now that I believe will remedy the concern at hand. That work is in testing right now, but should be rolling out in th…

(Posted 5 days ago)

Feature Requests » Tag Automations: Trigger a message when adding a tag

[This topic has been merged with another topic ( Broadcast feature for all current or future bookings (/forums/requests/broadcast-email-for-all-future-bookings) ). All unique votes have also been m…

(Posted 5 days ago)

Feature Requests » Broadcast feature for all current or future bookings

[Another topic was closed as a duplicate of this topic ( Tag Automations: Trigger a message when adding a tag (/forums/requests/tag-automations-trigger-a-message-when-adding-a-tag) )]

(Posted 5 days ago)

Feature Requests » Tag Automations: Trigger a message when adding a tag

Awesome. That work is in development as I'm writing this. It of course needs to go through our full dev and QA cycle before it's ready for release, but we shouldn't be too far out on it as of today. …

(Posted 5 days ago)

Feature Requests » Tag Automations: Trigger a message when adding a tag

Hey Alece, We are working on a "Broadcast" feature that I think may satisfy your request here. Give this Feature Request a look and let me know, please! https://www.ownerrez.com/forums/reques…

(Posted 5 days ago)

Rezzy AI (Beta) » Dates mixup

Thanks for pointing this out, and for providing a thumbs down feedback on that response. Super helpful. We've had another report or two of a similar issue and we're looking into it at this time.

(Posted 5 days ago)

Feature Requests » Add option to export the Taxes Collected report in an Avalara MyLodgeTax-compatible format

🎉 We're thrilled to announce that our new Avalara integration is now available to all OwnerRez users – and it's 100% free to use! Ready to get started? Setting up your Avalara integration is…

(Posted 7 days ago)

Rezzy AI (Beta) » Rezzy seems to not have the timezones or time or date, correct

Not a problem at all. As a remote company with employees and users all over the globe, we know firsthand that date format differences can trip everyone up from time to time!

(Posted Nov 10, 2025 1:09 PM)

Rezzy AI (Beta) » Rezzy seems to not have the timezones or time or date, correct

Today is November 10th, and that guest is arriving on the 12th. Rezzy's response looks sensible to me. Is there something I'm missing or not picking up on here, Ariel?

(Posted Nov 10, 2025 12:27 PM)

Feature Requests » BULK UPDATE To Apply The GAP REQUIRED (no same-day changeover) Rule

Hi Randy, While you can't apply changeover rules to multiple properties at once on the Rate Calendar, you can apply property level Rules from one property to others that you need the same rules a…

(Posted Nov 7, 2025 9:04 AM)

Rezzy AI (Beta) » Sometimes Rezzy is not proposing any reply, when it should

Here is another example, the guest checked-in today, reported a problem with the headboard of one bed, and Rezzy is saying that the last message (from the guest) is not respondable   https://…

(Posted Nov 6, 2025 1:16 PM)