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Bri

OwnerRez Team Member
Member for 4 years
824 posts
Topic

Feature Requests » Delayed reponse timing for RezzyAI

Thanks for nudging on this again, Alece. I was able to find the support ticket you have open where this is being discussed and I see that Chris was able to give you a detailed explanation of what's g…

(Posted yesterday )

Feature Requests » WhatsApp Business Integration

No template and trigger capabilities for WhatsApp yet, but we do have a new Snippets feature coming fairly soon that will allow you to insert pre-written text snippets using a command in the inbox th…

(Posted 2 days ago )

Feature Requests » WhatsApp Business Integration

Hi Bri. Are you aware that the issue to send WhatsApp messages to Brazil numbers, was resolved? I reported that some time ago, and I'm not sure if that was already solved. Fyi, Brazil is the second l…

(Posted 2 days ago )

Feature Requests » WhatsApp Business Integration

WhatsApp has been promoted out of beta and is now accessible to all OwnerRez accounts! You can connect your WhatsApp Business account to send and receive messages alongside existing email and SMS opt…

(Posted 2 days ago )

Feature Requests » Urgent Need for Unified Messaging (Cross-Channel Sync)

Hi Sonia, Great news! Unification of templates and triggers is already on our roadmap! I have no ETA to provide at this time, but the beginning stages are in development behind the scenes here. …

(Posted 2 days ago )

Feature Requests » True webp Support/Usage

Thanks for the detailed feedback, Elliot (and Sean, appreciate you hopping in too). To clarify what's happening today, WebP/HEIF uploads are supported on the input side, but we convert to JPEG fo…

(Posted 3 days ago )

General Help and Questions » Can someone help me with set up

Hi Sherry, I can see behind the scenes here that you've already been in touch with our Onboarding team. They'll be happy to assist! For anyone else who may come across this thread, we do offe…

(Posted 3 days ago )

Feature Requests » Granular Team Member Permissions

[This topic has been merged with another topic ( Granular User Permissions for Department-Based Access (/forums/requests/feature-request-granular-user-permissions-for-departmentbased-access) ). All…

(Posted 3 days ago )

Feature Requests » Granular User Permissions for Department-Based Access

[Another topic was closed as a duplicate of this topic ( Granular Team Member Permissions (/forums/requests/granular-team-member-permissions) )]

(Posted 3 days ago )

Introduce Yourself! » Booking clean-up link {BUFIXUP} in email template is not working

Hi LC House, That PORTAL_LINK field you're seeing is simply a placeholder for the unique portal links that are inserted when these messages fire. Since those aren't static links, it's a little ha…

(Posted 3 days ago )

Feature Requests » Automated Messages That Serve as Autoresponders to Guest Messages

Good news! This is now handled by Rezzy AI, our built-in messaging assistant. You can set Rezzy to reply automatically overnight (or on whatever schedule you want) and stay in draft mode during busin…

(Posted 3 days ago )

Feature Requests » OwnerRez specific Inbound email address

[This topic has been merged with another topic ( Step towards unified email inbox (/forums/requests/step-towards-unified-email-inbox) ). All unique votes have also been merged.]

(Posted 4 days ago )

Feature Requests » Step towards unified email inbox

[Another topic was closed as a duplicate of this topic ( OwnerRez specific Inbound email address (/forums/requests/ownerrez-specific-inbound-email-address) )]

(Posted 4 days ago )

Feature Requests » REzzy review responses?

Hi Missy, Can you define for us what that looks like to you? Are you looking for Rezzy to be able to write a host reply to a guest review on the channels, or looking to have Rezzy send the guest …

(Posted 4 days ago )

Feature Requests » Better support for API documentation that works well with Claude + more API support

[This topic has been merged with another topic ( MCP Functionality (/forums/requests/mcp-functionality) ). All unique votes have also been merged.]

(Posted 4 days ago )

Feature Requests » MCP Functionality

[Another topic was closed as a duplicate of this topic ( Better support for API documentation that works well with Claude + more API support (/forums/requests/better-support-for-api-documentation-t…

(Posted 4 days ago )

Feature Requests » Integration with MisterBnB

Hi Alma, Thanks for flagging this. I'm honestly a little surprised misterb&b hasn't come up before now! To make an integration like this happen, misterb&b would need to build it on their end.…

(Posted 4 days ago )

Feature Requests » Integration with Peerspace

Hi Alma, I'm not sure that Peerspace is really able to integrate with a PMS like OwnerRez. A vacation rental PMS typically doesn't support bookings that are not at least one overnight stay or mor…

(Posted 4 days ago )

Feature Requests » Compound conditions for task notifications

Thanks for putting this feature request together! These ideas grow when more voices weigh in, so if you know other users who'd find this useful, send them the link and ask them to upvote. Communit…

(Posted 4 days ago )

Feature Requests » Allow removing and moving columns on Bookings -> List

[This topic has been merged with another topic ( More Customization on Booking Page: Hide and Move Columns in List View (/forums/requests/more-customization-on-booking-page-hide-and-move-columns-in…

(Posted 7 days ago )