Trial Demo
OwnerRez
Forums »

Bri

OwnerRez Team Member
Joined March 2022
534 posts
Topic

Rezzy AI (Beta) » Mobile Menu on Rezzy AI too Small

Hey, Chris! Thanks for this feedback. We do have some work in progress right now that I believe will remedy the concern at hand. That work is in testing right now, but should be rolling out in th…

(Posted 2 days ago)

Feature Requests » Tag Automations: Trigger a message when adding a tag

[This topic has been merged with another topic ( Broadcast feature for all current or future bookings (/forums/requests/broadcast-email-for-all-future-bookings) ). All unique votes have also been m…

(Posted 2 days ago)

Feature Requests » Broadcast feature for all current or future bookings

[Another topic was closed as a duplicate of this topic ( Tag Automations: Trigger a message when adding a tag (/forums/requests/tag-automations-trigger-a-message-when-adding-a-tag) )]

(Posted 2 days ago)

Feature Requests » Tag Automations: Trigger a message when adding a tag

Awesome. That work is in development as I'm writing this. It of course needs to go through our full dev and QA cycle before it's ready for release, but we shouldn't be too far out on it as of today. …

(Posted 2 days ago)

Feature Requests » Tag Automations: Trigger a message when adding a tag

Hey Alece, We are working on a "Broadcast" feature that I think may satisfy your request here. Give this Feature Request a look and let me know, please! https://www.ownerrez.com/forums/reques…

(Posted 2 days ago)

Rezzy AI (Beta) » Dates mixup

Thanks for pointing this out, and for providing a thumbs down feedback on that response. Super helpful. We've had another report or two of a similar issue and we're looking into it at this time.

(Posted 2 days ago)

Feature Requests » Add option to export the Taxes Collected report in an Avalara MyLodgeTax-compatible format

🎉 We're thrilled to announce that our new Avalara integration is now available to all OwnerRez users – and it's 100% free to use! Ready to get started? Setting up your Avalara integration is…

(Posted 4 days ago)

Rezzy AI (Beta) » Rezzy seems to not have the timezones or time or date, correct

Not a problem at all. As a remote company with employees and users all over the globe, we know firsthand that date format differences can trip everyone up from time to time!

(Posted 6 days ago)

Rezzy AI (Beta) » Rezzy seems to not have the timezones or time or date, correct

Today is November 10th, and that guest is arriving on the 12th. Rezzy's response looks sensible to me. Is there something I'm missing or not picking up on here, Ariel?

(Posted 6 days ago)

Feature Requests » BULK UPDATE To Apply The GAP REQUIRED (no same-day changeover) Rule

Hi Randy, While you can't apply changeover rules to multiple properties at once on the Rate Calendar, you can apply property level Rules from one property to others that you need the same rules a…

(Posted Nov 7, 2025 9:04 AM)

Rezzy AI (Beta) » Sometimes Rezzy is not proposing any reply, when it should

Here is another example, the guest checked-in today, reported a problem with the headboard of one bed, and Rezzy is saying that the last message (from the guest) is not respondable   https://…

(Posted Nov 6, 2025 1:16 PM)

Feature Requests » Need to constrain the "Assigned To" Contacts

Hi Laura, We're improving the assignment dropdown lists to only show staff members. That work is in testing right now, and we should hopefully have it rolled out in the next couple of weeks, poss…

(Posted Nov 6, 2025 11:53 AM)

Feature Requests » Add conditions that would allow for unique message automations for same-day bookings

These new conditions released today!  https://uc.orez.io/w/files/7b07be754cfa43028998ed30f3eb9725

(Posted Nov 5, 2025 9:24 AM)

Rezzy AI (Beta) » Sometimes Rezzy is not proposing any reply, when it should

Hi Karen. This happened the day of check-out. I understand what you are saying (re. the settings to end the conversation naturally), but as you mentioned, acknowledging the issue and proposing someth…

(Posted Nov 5, 2025 8:02 AM)

Feature Requests » Use Property Defaults for Security Deposits when converting Booking from Blocked Dates

Hi Elliot, I'm testing this now in my own account, and converting a block to a booking is applying my property level Security Deposit in the booking Rules. Could you please write this in to h…

(Posted Nov 4, 2025 1:54 PM)

Feature Requests » Add Remove All Other Discounts for all Discount Types

Thanks for this request, Liz! Feel free to share it with likeminded users who would be willing to give it an upvote.

(Posted Nov 4, 2025 1:38 PM)

Feature Requests » 'Remove all other discounts" check box for optional discount

[This topic has been merged with another topic ( Add Remove All Other Discounts for all Discount Types (/forums/requests/add-remove-all-other-discounts-for-all-discount-types) ). All unique votes h…

(Posted Nov 4, 2025 1:38 PM)

Feature Requests » Add Remove All Other Discounts for all Discount Types

[Another topic was closed as a duplicate of this topic ( 'Remove all other discounts" check box for optional discount (/forums/requests/remove-all-other-discounts-check-box-for-optional-discount) )]

(Posted Nov 4, 2025 1:38 PM)

Rezzy AI (Beta) » Loving Rezzy!

Thanks so much for sharing that feedback, Karen! 🥳 Great job setting up those FAQs and Directives. It takes some elbow grease, but they're critical to Rezzy's learning. Keep up the excellent…

(Posted Nov 4, 2025 1:23 PM)

Feature Requests » Custom Field should be able to apply to more than one property

[This topic has been merged with another topic ( Custom Field applying to multiple properties (/forums/requests/custom-field-applying-to-multiple-properties) ). All unique votes have also been merg…

(Posted Oct 31, 2025 3:02 PM)