Anne S

OwnerRez Team Member
Joined September 2022
182 posts
Topic

Blog » October Product Update - New Confirm & Pay Guest Form, Rezzy AI Additions, Blocked-Off Time Expenses & New Look for Grids

Thank you for adding the scheduled triggers feature. However it only allows scheduled for a specific amount of days and time of day. I think it would very useful to have the schedule based on minutes…

(Posted Nov 19, 2025 3:55 PM)

Blog » October Product Update - New Confirm & Pay Guest Form, Rezzy AI Additions, Blocked-Off Time Expenses & New Look for Grids

With the updated confirm and Pay, something broke in the quotes 'change charges' area.  When I 'add charge' it no longer allows me to selected one of my predefined surcharges.  It only populates blan…

(Posted Nov 19, 2025 10:32 AM)

Blog » October Product Update - New Confirm & Pay Guest Form, Rezzy AI Additions, Blocked-Off Time Expenses & New Look for Grids

Agreed Alece. Glad that your Feature Request has garnered some votes! 👍

(Posted Nov 18, 2025 11:50 AM)

Blog » October Product Update - New Confirm & Pay Guest Form, Rezzy AI Additions, Blocked-Off Time Expenses & New Look for Grids

Thanks, Alece! I suggest that you contact the Helpdesk (https://www.ownerrez.com/contact/us)  to see if they have any suggestions for your multiple locks.

(Posted Nov 17, 2025 8:52 AM)

Blog » October Product Update - New Confirm & Pay Guest Form, Rezzy AI Additions, Blocked-Off Time Expenses & New Look for Grids

Fall into efficiency! 🍂 OwnerRez is treating you to the new Confirm & Pay guest payment form, several Rezzy AI additions, expenses for Blocked-Off Time, and, per usual, so much more. Let's explore…

(Posted Oct 22, 2025 9:16 AM)

Blog » September Product Update - Ask Rezzy, Shared FAQs, Review Received Trigger, Profile Photo, Rooms Design, Avalara, and More

Excellent work! keep cranking them out!. Thanks by Johnny P (/forums/users/347478369) – Oct 3, 2025 4:59 PM (UTC) Thanks, Johnny P! 😁

(Posted Oct 3, 2025 1:46 PM)

Blog » September Product Update - Ask Rezzy, Shared FAQs, Review Received Trigger, Profile Photo, Rooms Design, Avalara, and More

Once again, an amazing batch of updates. Can't wait to try the review triggers and field codes. New design looking good, too. Thanks team! by Mar Bella (/forums/users/347417861) – Oct 2, 2025 1:28 …

(Posted Oct 2, 2025 8:41 AM)

Blog » August Product Update - Simplified Discounts & Surcharges, Rezzy AI Search Results, New Payment Processors, New Channel & More!

@Anne - Before I spend more time reverting back to my old custom Surcharges away from your newest versions, is it possible for you to confirm with the engineers that this is the intended way this sho…

(Posted Sep 30, 2025 12:03 PM)

Blog » August Product Update - Simplified Discounts & Surcharges, Rezzy AI Search Results, New Payment Processors, New Channel & More!

Hey Anne -- I'm struggling to get the credit card processing fee to apply to all the other surcharges and not just rent. I've created it as a custom surcharge so I can give it a position, but because…

(Posted Sep 22, 2025 2:12 PM)

Blog » August Product Update - Simplified Discounts & Surcharges, Rezzy AI Search Results, New Payment Processors, New Channel & More!

Anne, can you clarify how positions will work with the new Surcharges/Discounts then? by Alece (/forums/users/347386462) – Sep 3, 2025 2:28 PM (UTC) Alece, I don't believe there was any change …

(Posted Sep 3, 2025 10:39 AM)

Blog » September Product Update - Ask Rezzy, Shared FAQs, Review Received Trigger, Profile Photo, Rooms Design, Avalara, and More

As September officially closes out summer, we didn't cool down the progress at OwnerRez. This product update covers some hot new features, including Ask Rezzy chat (on ownerrez.com), Rezzy Shared F…

(Posted Sep 3, 2025 8:53 AM)

Blog » August Product Update - Simplified Discounts & Surcharges, Rezzy AI Search Results, New Payment Processors, New Channel & More!

Awesome! Thanks for these fixes and improvements!  I noticed in the new method of creating Surcharges and Discounts that the position value is no longer an option. Are we moving away from that en…

(Posted Sep 2, 2025 7:38 PM)

Blog » August Product Update - Simplified Discounts & Surcharges, Rezzy AI Search Results, New Payment Processors, New Channel & More!

August brought some significant upgrades to streamline your workflows! 📈 From Simplified Discounts & Surcharges, Rezzy AI search results, two new Payment Processors, and a new Channel, the month w…

(Posted Aug 6, 2025 8:49 AM)

Blog » Introducing Rezzy AI: Your Smart Messaging & Task Management Assistant

Can Rezzy create tasks from a review? We sometime hear about critical issues in reviews and in private comments in reviews. That would be helpful! Looking forward to trying Rezzy! Thanks by Donna (/…

(Posted Jul 22, 2025 10:40 AM)

Blog » Introducing Rezzy AI: Your Smart Messaging & Task Management Assistant

Any timeline on roll out? We are hoping to put our 35 properties to the test. thanks, VWM by Joseph B (/forums/users/347439082) – Jul 22, 2025 7:36 AM (UTC) We don't have an ETA on the …

(Posted Jul 22, 2025 8:54 AM)

Blog » Introducing Rezzy AI: Your Smart Messaging & Task Management Assistant

So far, well, ok I guess. Rezzy has proposed responses to a bunch of guest emails. I’ve had to throw them all away.  I tried to change the settings, specifying that the tone of the AI should be “t…

(Posted Jul 22, 2025 8:49 AM)

Blog » Introducing Rezzy AI: Your Smart Messaging & Task Management Assistant

Can/will the Task area be available for everyone?  I don't know how helpful AI will be for me but the Task Area would be a huge asset.  Thank you by Kimberly G (/forums/users/347475136) – Jul 1…

(Posted Jul 21, 2025 9:03 AM)

Blog » Introducing Rezzy AI: Your Smart Messaging & Task Management Assistant

Thank you for replying.  AirBnB does a good job translating messages. Booking.com does not and direct booking via website has same problem. I send out messages in English, but they cannot read the…

(Posted Jul 21, 2025 8:57 AM)

Blog » Introducing Rezzy AI: Your Smart Messaging & Task Management Assistant

Will this be able to translate from other languages? Translate messages sent and received. How will this work with direct booking from the website? Will there be a chat feature?  by John M (/for…

(Posted Jul 18, 2025 9:18 AM)

Blog » June Product Update - Same-Day Bookings Support, Unified Inbox Drafts & Event Indicators, Design Progress, and More!

Need to add ability to save reports and have them automatically run and email a PDF copy on a schedule.  by Marshall R (/forums/users/347445265) – Jul 14, 2025 5:50 PM (UTC) Nice idea, Marshall…

(Posted Jul 14, 2025 2:27 PM)