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  • Integrations » Other

    CookinGenie () is a platform that connects personal chefs with guests seeking unique, personalized dining experiences. It enables guests to book chefs for anything from a taco night to 5-course French menu directly through the platform. Our chefs take care of everything –...

  • Getting Started » The Basics

    Rezzy provides intelligent search results with detailed summaries that synthesize information from OwnerRez sources, including support articles, guides, blog posts, and offers direct links for further exploration—completely free for all users. Let's cover a couple of ways you can leverage Rezzy's knowledge of OwnerRez.

    * January 27, 2026, Webinar: Focus Session - Rezzy AI Support (

  • Integrations » Insurance

    Strly is a global property protection platform designed for short-term rental hosts and property managers who want flexible, automated protection without any friction. Strly provides enhanced protection through accidental damage waivers and robust guest verification, helping hosts safeguard their properties while preserving a seamless g...

  • Rezzy AI

    Rezzy AI intelligently analyzes your guest communications and user-inputted notes over time to detect and summarize your guests' experiences or sentiments for bookings made after September 1, 2025. To learn more, review our Rezzy AI Overview () support article.

    The guest sentiment, including an overall score (e.g., Delighted, Positive,...

  • Channel Management » Channel Integrations

    OwnerRez's Channel Management () key feature is channel integrations () , enabling OwnerRez to connect with partners like Vrbo and Airbnb. This enables the real-time transmission of property information, rates, rules, and ava...
  • Updates & Archives » Changelog » 2026

    Enhancements

    * Enable billing notifications for Team Access Staff Member users Design

    * Improve Cancellation Policy and Price details displays on the Confirm & Pay guest form Tweaks

    * Remove non-functioning Import from Channel button on the Spot Rates page Bug Fixes

    * Fix Airbnb channel integration listing content sync errors
    * Prevent Airbnb Support messages from being assigned guest p...

  • Messaging » Template and Trigger Library » Post-departure Library

    Follow these steps to set up automatic guest message templates (such as email, channel, and SMS) to thank them for their 5-star review, along with trigger options to send the message templates.

    Check out our Template and Trigger Examples () support article for other guest messaging ideas.

    Important: Don't use platform proxy emails, suc...

  • Core Concepts » Rules

    Our Property Rules and Cancellation Policies feature provides a simple yet powerful way to communicate your property rules and refund policies to guests for different properties and time periods. This article assumes you have already created rules policies in OwnerRez and understand the basics of how they work. Learn more by reading our Property Rules Overview (
  • Payment Processing » Processors & Gateways

    Started by long-time vacation property owners, Pay With Cause () is a state-of-the-art payment processor with a purpose. Pay With Cause believes in the power of community, and as such, a part of every transaction is donated to a charity...

  • Core Concepts » Rates » Nightly Rates

    This support article explains how to import, export, and clear nightly rates, allowing you to then edit your rates in the Nightly Rates Calendar () .

    * Nightly Rates Table (#list)
    * Import and Export Nightly Rates (#import-export)
    * Clear Nightly Rates (#clear-rates)
    * Notes (#notes) Nightly Rates Table

    The Nightly Rates Table...

  • Reviews

    As the owner of Kenyan Furnished Rentals LLC, I recently relaunched our direct booking website using OwnerRez's Hosted Website platform, and the experience has been exceptional. Their team restored my previous account within hours, which saved me days of rebuilding and allowed us to go live in just three days.

    The support has been fast, thorough, and incredibly clear — even during the 14-day tria...

  • Forums

    Hello OwnerRez Team,

    I’m an OwnerRez user and recently purchased a Vestaboard display for one of my vacation rental properties. I wanted to ask if OwnerRez might consider supporting an integration with Vestaboard through your API.

    The idea would be to automatically display a personalized welcome message for guests based on reservation data from OwnerRez. For example, the display could show th...

  • Forums

    On our Ownerrez hosted  website's availability calendar/widget, guests attempt to click on available dates intending to start the booking process for the specific unit displayed. However, the current embedded calendar is static and non-interactive, so nothing happens when they click.

    Our website analytics (tracked with Microsoft Clarity) show this causes guest frustration and abandonment—visito...

  • Forums

    A guest informed me today that the discount I applied to her quote was not showing up when she attempted to "Accept & finalize" her booking. Upon further review, the Confirm & Pay page is NOT matching the emailed Quotes. Furthermore, when the guest finalizes the booking and makes a payment, the discount does not auto-correct or get re-applied... it's like it was never added to begin with. This is n...
  • Pages

    Join us for a live webinar on the Confirm & Pay guest form and the PayPal integration inside OwnerRez. In this Focus Session, we'll walk through the improved Confirm & Pay form, designed to streamline reservations, reduce emails, capture guest information, and enable instant confirmations so guests can book 24/7. We'll also cover what's new with the upgraded PayPal integration, including support fo...
  • Forums

    Hey @Bri! This had been fixed, but there seems to have been a regression. 😩  I've got statuses showing as Mid-Stay again, while also displaying it as 100% in period. 

    See the bottom row here as one example:

     

      by Alece (/forums/users/347386462) – Mar 5, 2026 6:55 PM (UTC)

    Thanks, Alece. Sorry for any frustration here....

  • Forums

    Really wish this was more of a priority other than fixing stuff that’s not broke. Did we really need a redesign over crucial functionality?
  • Forums

    Ah! That is not very intuitive at all so good work finding that, Alece! And thank you so much for pointing me in the right direction. :) by Megan H (/forums/users/347369935) – Feb 18, 2026 6:48 PM (UTC)

    But this is EXACTLY what I was talking about in the first post!

    I am constantly referring to that email history screen! It used to be one click to get to it. Now it's buried FOUR clicks aw...

  • Forums

    One of our Dev's mentioned one another option in case you would rather not delete the registration number from the property description (even though it is only there for the hosted website feed).  You might be able to add a little CSS.

    > #registration,#registration + dl {  display: none !important;}

  • Forums

    I hope they continue refining the new look. On a laptop there is SO MUCH "white space". It needs to be tightened up, IMHO. 
    I'll have to get used to the guest's contact info being sent to the bottom right corner.