Ask Rezzy — free, in-app, and ready to help you anytime. Ask Rezzy provides free, intelligent search results with detailed summaries that synthesize information from OwnerRez sources, including support articles, guides, and blog posts, and offer direct links for further exploration—completely free for all users. Let's cover a couple of ways you can leverage Rezzy's knowledge of OwnerRez.
- January 27, 2026, Webinar: Focus Session - Rezzy AI Support.
- Ask Rezzy
- Keyboard Shortcuts
- Rezzy Search Summaries
Ask Rezzy
Ask Rezzy is always there and free. OwnerRez's Ask Rezzy tool is an in-app popup that remains accessible as users navigate between pages. Just click the in-app Help menu to activate Ask Rezzy and get assistance available immediately by clicking on the top ? icon.
You can also start a new chat, collapse, minimize, or close Rezzy directly in her top menu. The bottom menu includes a link to Create a support ticket.
When searching Ask Rezzy, not only will search results include detailed "how-to" summaries, but you'll also have the opportunity to continue your chat with Rezzy. Like other online search results, users can provide Rezzy feedback by clicking a thumbs-up or thumbs-down button.
On mobile devices, Ask Rezzy History and New Chat items are available in the kebab menu.
When Rezzy can't resolve an issue, she offers to hand off your question to OwnerRez support with a prefilled ticket that carries your conversation, and your My Support page lists your Rezzy conversations and support tickets with live status.
Keyboard Shortcuts
The top-bar Help "?" opens Ask Rezzy directly, and Ctrl+K (Windows/Linux) / ⌘+K (Mac) opens Ask Rezzy from anywhere. For more keyboard shortcuts, see our Keyboard Shortcuts support article.
Rezzy Search Summaries
When searching Rezzy from the OwnerRez website and support center, not only will search results include free detailed "how-to" summaries with linked Support Center sources to Rezzy AI's search summaries, enabling users to quickly view instructions and details on the topic, but you'll also have the opportunity to continue your chat with Rezzy to receive additional information by clicking on Continue chat with Rezzy. Like other online search results, users can provide Rezzy AI feedback by clicking a thumbs-up or thumbs-down button.
When logged into OwnerRez and clicking on Continue chat with Rezzy, Rezzy continues the chat with even more information and links to various OwnerRez sources (e.g., support articles, vacation rental guides, blog posts, etc.). You can also start a new chat by clicking on +Start a New Chat or view your Rezzy AI chat history by clicking the chat history icon.
The Rezzy AI Chat History pop-up displays your past Rezzy AI chats.