March is a month of transition. 🌱 We're stepping out of winter and into spring and summer, which means the busy season is right around the corner for many vacation rental markets. Now is the time to make sure your systems are fully built out and optimized for performance. A little attention now can make a big difference once bookings start picking up.
This month, we'll be hosting OwnerRez demos,...
This support article explains how to import, export, and clear nightly rates, allowing you to then edit your rates in the Nightly Rates Calendar () .
* Nightly Rates Table (#list)
* Import and Export Nightly Rates (#import-export)
* Clear Nightly Rates (#clear-rates)
* Notes (#notes) Nightly Rates Table
The Nightly Rates Table...
Updating rates is time-consuming, especially for many or complex properties. Our Batch Copy Rates () tool simplifies this by quickly copying rates—including seasonal, spot, and minimum night rules—from one property to others.
To batch copy rates, navigate to Nightly Rates (Settings > Pricing > Nightly Rates, or Tools > Rate Calendar) and click on the Ba...
Seasonal rates maximize revenue during high-demand periods while maintaining occupancy year-round. They capitalize on peak travel times, holidays, and local events, ensuring competitive pricing that reflects market demand and helps cover operational costs during slower periods. Seasons () specify a time period determined by a specific date range.
Recurring seaso...
New Features
* Add Broadcast functionality allowing hosts to send Channel and/or SMS messages to multiple current bookings at once
* Add option to skip automatic 5-star host reviews for bookings with negative sentiment (Rezzy AI premium feature required)
Enhancements
* Improve Unified Inbox filters
* Add property tag filter to reports
* Add Statement Tax warning when previewing owner stat...
Subject
Attending the Poconos STR Conference? Visit OwnerRez at Booth 38 Body
Hi [first name]!
We're OwnerRez (
Spring has sprung with our feature-packed April update! We're helping you streamline your operations with the addition of Limited Access for Staff, Automatic Vrbo 5-star Reviews, Offline Surcharges, and New Cancellation Grace Periods -- all ready to help your vacation rental business blossom.
* New Features (#new)
* Team Access: Staff Limited Access (#limited-access)
* Vrbo Automatic 5-St...
No matter what you call it – glossary, dictionary, definitions, terms –
here's a brief description of what things mean and what common acronyms stand for.
A (#a) - B (#b) - C (#c) - D (#d) - E (#e) - F (#f) - G (#g) - H (#h) - I (#i) - J - K - L (#l) - M (#m) - N (#n) - O (#o) - P (#p) - Q (#q) - R (#r) - S (#s) - T (#t) - U (#u) - V (#v) - W (#w) - X -...
As the Northern Hemisphere transitions from winter to spring, OwnerRez is marking this renewal with the expansion of Airbnb Resolution Deposits, the new ability to disable Custom Sources, and the new Name.com partnership.
* New Features (#new)
* Airbnb Resolution Deposits (#airbnb-resolution)
* Custom Sources (#custom-sources)
* Name.com Partnership (#name.com)
* Design Progress (...
When we schedule emails, the table displays very limited information. At a minimum, it should show the scheduled send date/time.
This is a core use case for me: I schedule payment reminders for rolling monthly bookings. I’ve been able to leverage OwnerRez for this workflow, but regardless, if an email is triggered by a scheduled timer, the scheduled date/time should be visible in the table so we...
I've noticed that in the few weeks, the servers seem to be dragging along. We are having trouble getting booking in and since that's pretty much the whole point of a PMS this is a pretty serious issue.
Any updates from Owner Rez?
Hi Roseberry Cabin,
You can edit the guest's contact info using the three dots in the Contact Info panel here:
Are you viewing from a PC or mobile device? If you could provide some screenshots that would give us a better idea of how things look on your end.
On a computer, you can zoom in by holding Ctrl (Windows/Linux/Chro...
Yavuz,
Broadcasting is a great functionality, thanks for that. Needless to say, it would be most useful when email is added in the future.
Also I don't think your system recognizes the Custom Sources. Our direct bookings are mapped to a custom source, and we don't see a SMS icon next to them. by Yavuz (/forums/users/347379316) – Mar 3, 2026 7:56 PM (UTC)
Thanks! We do have instructi...
