Once you configure your seasons, rates, surcharges, discounts, and taxes, the next step is to test them and make sure they're configured correctly and working as expected. We make every effort to provide clear and simple configuration areas, but only you know your expected rate structure and whether things are looking correct or not.
We recommend testing the first time once you have all of your r...
This page contains notes on CSS snippets that can be used in Hosted Websites to do various things. You can also use a different set of CSS snippets to make changes to individual widgets that are in your own custom website, not a Hosted Website () .
WARNING: These are c...
Some owners only rent their properties for part of the year, during tourist season. Then the property sits un-rented for half the year until high season comes around again.
You should not pause your OwnerRez account for seasonal use. We've found that this is a bad business model. Vacation rental business is fluid across the year. Even if you only book 3 or 4 months of the year, your website and o...
PriceLabs () is a dynamic pricing solution that will set your prices based on market data and other rules. OwnerRez is integrated with PriceLabs via API () . Once you enable the connection, PriceLabs will update OwnerRez pricing by populating Spot Rates with calculat...
This video will walk you through initial account setup, creation of book now widget, year calendar widget, and rates widget, and adding those widgets to your WordPress website.
Getting a 403 error when saving widgets in your page builder? Here's how to fix it: Fix 403 Error by Whitelisting in WordFence ()
External Resou...
As soon as you log in to OwnerRez () , you are immediately presented with your bookings (if you have some in the system). If you are already logged into OwnerRez, click Bookings () on the top menu to go to the same place. This acts as the bookings "overview" or "home" page.
When you first begin with OwnerRez, the default booki...
With the OwnerRez QuickBooks integration, () your bookings, payments, and bank deposits flow automatically into QuickBooks following accrual accounting rules.
* Creating an Invoice (#invoice)
* Recording Payments (#payments)
* Deposits (#deposits) Creating an Invoice
When a booking is created in OwnerRez, an inv...
* New Features
* Add Rate Calendar Rate Change History
* Add Kicbac as new payment method
* Enhancements
* Improve PM statement view discount charge categorization
* Remove unsupported arrival, departure, and booked day of week conditions for standard surcharges and discounts
* Design
* Redesign of property photos interface
* Reorganize property accommodations type area layout
* Up...
Subject
Upcoming Improvement to Vrbo Reviews in Your OwnerRez Account Body
Hi [first name]!
We're reaching out with an important update regarding Vrbo reviews and an improvement we are making in the next few days to help strengthen your listing reputation and overall Vrbo performance. What's changing
To help our users maintain strong review scores on Vrbo, we will soon begin turning on Auto...
Subject
PMv2 Webinar Next Week! Body
Hi [first name]!
Join us live on Monday, January 5, at 1:00 PM ET / 10:00 AM PT for a walkthrough of PMv2 () ! ()
PMv2 is th...
Updates
* Rezzy AI improvements Private Beta
* Expand task management for Rezzy to add notes and resolve tasks
* Add filtering and sorting capabilities to Rezzy FAQs and Directives
* Enhance Rezzy's knowledge with booking transaction information
* Refine guest sentiment analysis distinction between neutral vs. positive
* Add "Days between Booked and Arrival/Departure" conditions to replace...
Subject
We've Reverted the Recent Change to Your 'Children' Setting Body
Hi [first name],
Recently, we made a change to automatically enable Children for listings where only Infants were allowed. Our goal was to help more properties appear in filtered searches for families.
After hearing from a number of users, we've learned that many had "infants only" set intentionally, and this update di...
Subject
Upcoming PM data migration for your historical bookings Body
Hi [first name],
Thank you for participating in our PM Upgrade Beta! Your feedback has been invaluable in refining this version of our PM module. There's still more work to be done, but we are writing now to inform you that we will be performing a data migration on all historical bookings in your account.
This data migrati...
XenGuide () is an AI-powered concierge platform that streamlines vacation-rental operations by automating guest conversations across web, SMS and in-app chat and seamlessly pulling live data from OwnerRez and other leading PMSs. XenGuide automatically trains itself via listing details, photos, and any host-cre...
