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Upcoming PM data migration for your historical bookings
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Hi [first name],
Thank you for participating in our PM Upgrade Beta! Your feedback has been invaluable in refining this version of our PM module. There’s still more work to be done, but we are writing now to inform you that we will be performing a data migration on all historical bookings in your account.
This data migration will add expense records for Commission, Taxes, and Damage Protection (if appropriate) to all bookings that existed prior to your enrollment in the PM Upgrade Beta. The purpose of this upgrade is to provide a full and correct historical report on all bookings in your account.
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All historical Owner Statements will have an “Original” PDF and Excel download option. These original files are snapshots of the statements as they existed before the migration occurred. When owners access their statements through the owner portal, historical statements will only be available in the “Original” PDF format.
Note that statements created since the PM Upgrade will not have these “Original” files, and owners will be able to access them as usual.
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Some historical bookings may be included on the next Owner Statement. If there was an over- or under-payment to the owner historically, the data migration will detect and correct the balance on the booking. The following bookings are impacted by this migration:
If you would rather not show this correction to the owner, you may choose to exclude the booking from all future statements.
This migration will be applied automatically to your account on or around October 21. We recommend that you carefully review your next round of statements for any historical bookings that may reappear.
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New adjustment expenses may be included on the next PM Statement for bookings with less than 100% guest balance paid. These adjustment expenses will bear the description “Rounding error adjustment from PM upgrade.” These adjustments are to handle the difference in rounding prorated amounts between the old PM module bookings and the upgraded PM module expenses.
Historically, prorated booking remittance was rounded after subtracting commission, taxes, and damage protection (if applicable). However, in the PM Upgrade, rounding occurs on each expense (Commission, Taxes, and Damage Protection) before the rounded amount is subtracted from the booking total paid amount. This may result in a very small difference (between 0.01 and 0.03) between the old remittance total and the new total, which will be reflected on the PM statement.
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Booking expenses will now be prorated on PM statements by the guest paid % and booked dates. If you have previously issued a PM statement with partially paid bookings and the expenses were included at 100%, your next statement will correct the overremittance unless the guest has paid the remainder of the balance.
To learn more about these changes, check out our help documents.
Best regards,
The OwnerRez Team