Update November 5, 2025

Updates

• Rezzy AI improvements Private Beta
  
  • Expand task management for Rezzy to add notes and resolve tasks
  • Add filtering and sorting capabilities to Rezzy FAQs and Directives
  • Enhance Rezzy's knowledge with booking transaction information
  • Refine guest sentiment analysis distinction between neutral vs. positive
• Add "Days between Booked and Arrival/Departure" conditions to replace "Days from Now"
• Add option to Tag Automations for keeping tags applied when criteria no longer match
• Add visibility for rewritten channel rates and non-refundable discounts on booking management screens for Airbnb and Booking.com
• Add "Regarding" line to SMS message communication history to show associated bookings, etc.
• Add Google Analytics support to new Confirm and Pay guest form
• Don't send pet fees in the Booking.com charges since they are unsupported and must be in room rate
• Fix an issue where event triggers incorrectly displayed "Will not run" status
• Resolve an issue where users were unable to download PM statements PDFs
• Fix rental agreement from appearing on Confirm and Pay form where rules are set to exclude
• Fix case where Confirm and Pay guest form errors when inputting discount code
• Fix payment detail report error when no payment type selected