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  • Integrations » Devices

    The WelcomeScreen TV app () helps hosts create a truly unique and tailored greeting directly on their smart TV. From welcoming messages to food recommendations, WelcomeScreen makes every guest feel special and valued.

    Connecting your WelcomeScreen app to your OwnerRez account is a simple process that a...

  • Updates & Archives » Email Blast Archive » 2025

    Subject

    Recent Change to "Apply Season By" Setting in OwnerRez Pricing Preferences Body

    Hi [first name],

    We wanted to let you know about a small but important update that was released today (5/7).

    As part of our ongoing efforts to simplify pricing settings and avoid channel conflicts, we removed the "Apply Season By" option in Pricing Preferences. This setting was rarely used and is not co...

  • Updates & Archives » Changelog » 2025

    Updates

    * Add QB Batch Update action for removing synced payments and searching by sync date
    * Add ability to specify social sharing image for hosted website blog posts
    * Remove deprecated legacy Ribbon view
    * PMv2

    * Fix $0 bookings being included on the Owner Statement export
    * Fix Canadian {OPHONE} owner phone number format on template preview
    * Fix undeposited funds being included on Own...

  • Core Concepts » Properties

    The Properties area in OwnerRez is the core for managing all aspects of your rental property settings and is a powerful foundation for your rental business.

    Property managers or owners with multiple listings can easily configure property information consistently, making it easy to maintain standards across your entire inventory.

    Within the Property section, you can configure or edit vital prope...

  • Integrations » Guest Communication

    Linkbase Technologies Inc. is one of the most advanced guest experience platforms on the market, leveraging AI capabilities. Linkbase () does this by offering AI upsells, automated lobby and smart lock access, step-by-step check-in instructions with pictures, digital guidebooks, guest data collection for direct rep...

  • Updates & Archives » Email Blast Archive » 2025

    Subject

    Deprecated Payment Processors - PSiGate, Redsys, Sage Payments, or SecureNet Body

    Hi [first name],

    Your current processor, PSiGate, Redsys, Sage Payments, or SecureNet, is deprecated as we are no longer able to provide support for these processors. We are informing you of this so that you can make the necessary accommodations for your business needs.

    Your current processor, PSiGate...

  • Integrations » Guest Communication

    PetScreening () streamlines pet and animal management across properties, enabling you to maximize revenue, optimize occupancy rates, screen assistance animals, and reduce risk.

    The PetScreening integration with OwnerRez allows PetScreening to import properties and bookings from...

  • Integrations » Websites

    Setting up your custom domain name often feels like navigating a maze of technical settings and obscure configuration options. OwnerRez has partnered with Name.com () to provide users with a quick and straightforward way to purchase a discounted domain name. And even more importantly, your OwnerRez-specifi...

  • Integrations » Devices

    LG Pro:Centric Stay () is an integrated platform for property managers that features TV and portal content management, property management, and device control utilities. It also provides an interface for LG Partner services.

    OwnerRez Customers get LG's new Pro:Centric Stay Hospita...

  • Reviews

    Love them and know they are working hard to make their program a one stop shop with their integrations and updates.

    Their software is so customizable you can make it do anything. Their customer service is how future customer service will be conducted. They are way ahead of their time in everything.

    Their program is a little less user friendly when you first start using it but once you get the h...

  • Pages

    Efficiency is key in today's fast-paced property management landscape. In this webinar, we'll explore how automating your cleaning and turnover process can save time, reduce errors, and improve your bottom line. From effortless booking and payment to real-time updates on cleaning status, discover how automation can transform your operations.
  • Reviews

    Great product and awesome customer service. They are very responsive and helpful, and patient! Shout out to the team including Adria H. for making this experience 110% amazing. The learning curve in the beginning was intimidating but customer service made it very doable. Overall, my experience has been positive. Once you understand the software, it's very easy to work with and more convenient than...
  • Reviews

    OwnerRez's software, along with their excellent Customer Support team, has helped me transition smoothly during my first year of hosting. The guides, videos and webinars are invaluable. Occasionally I need feedback to ensure I am on the right track. The friendly and helpful team consistently supports me by sharing valuable insight to expand my knowledge base.
  • Reviews

    I highly recommend OwnerRez to people when given the opportunity, as it has helped streamline and automate our business. Also, you are able to run a wide variety of reports.

    Excellent and customizable product and functions for managing our STR. If I ever have a question or a need, their tech support is stellar. They are patient and thorough. There is a setting for automatic good reviews and delay...

  • Reviews

    My overall experience has been great. Now that the growing pains are mostly behind me I am able to manage my listings.

    Alternatives considered: Guesty

    Reason for choosing OwnerRez: Because they're one of the most robust software companies out there. I heard they were difficult to get adjusted to but once you learn the ropes that they are amazing and I would agree.

    Switched from: Hospitable...

  • Reviews

    The onboarding was thorough. Even when I wanted to rush forward with making it live, the Onboarding Team made sure we took the time to make sure everything was implemented correctly.

    Alternatives considered: Guesty

    Reason for choosing OwnerRez: It fit my needs better. Guesty was more expensive and seemed to be geared towards larger property management companies that manage hundreds of listings....

  • Reviews

    With such terrific support and a terrific product I would say its been terrific. The onboarding team encouraged me to just take one step at a time..... so I am trying to do that. The onboarding team was so patient and walked me through everything so it was set up well. It is very rare to find this based on my experiences!

    Alternatives considered: Guesty

    Reason for choosing OwnerRez: Because you...

  • Reviews

    OwnerRez's customer service is outstanding! For starters, I paid to have them set up my 3 properties, and it was money VERY well spent. They then trained me on what they had set up so I was familiar enough to get started. Any time I have had a question, they have been very responsive, so their communication alone makes them stand out. I've been very happy with the product so far, though I admit I s...
  • Reviews

    So many features to this platform. Easy to learn, but if you do need support, it's there. I just had an unusual, multi-step issue come up, and Mike, on the support team, made me a personal video showing me how to resolve my problem. So smooth, and I learned a lot from the video. Thanks, OwnerRez, team!
  • Reviews

    OwnerRez has been such a great tool for me and my team. It's user friendly and there are so many great things included! I love working with the hosts who are so quick to help while my team is getting used to working with this system. I know there is so much more that I can do with it and I am excited to learn more about how it can continually help my business!