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It has been a fantastic experience! I love everything that you can do with this system - down to the smallest detail! I appreciate the hand holding while users are getting up to speed on each specific area throughout the site. Its a genius tool and its worth every penny!

Switched From: Hospitable.com

Reasons for Switching to OwnerRez: OwnerRez had Owner Portals and I felt like that was crucial...

We began using OwnerRez to power our STR site about two years ago and can't say enough good things about customer service, functionality, and overall ease. They keep innovating too to stay ahead of industry growth as the big box shops AI and price guests and owners out of existence. Keep it up OR!

Alternatives Considered: Hostaway, DoorLoop, and Guesty

Reasons for choosing OwnerRez: Functionali...

WOW Mike Eash!!!

Thank you so much for this valuable information. I've contacted customer support before, but you win in the way you responded.

You provided:
1: what's happening,
2: why it happens that way,
3: options to choose from,
4: consequences of the options, and
5: how to do it.

I've had other customer support responses that aren't nearly as thorough and I truly appreciate the respect!...

This is my first property. I feel like it's going to be very good once everything is in place.

I like the many features that this program has to offer.

A bit overwhelming at first. There should be specific directions to NOT go do profiles on VRBO and Airbnb because you can just upload from OwnerRez.

Fantastic. OwnerRez Representative was Amazing!! We are very excited about how much time we are going to save with the automations.

The automations are amazing. Going to save us so much time!!

The setup process does take a while, but it's so worth it in the end.

Reasons for Choosing OwnerRez: OwnerRez had a long-time, reputable track record of good performance, expressed by other vacation rental owner/managers to be a reliable PMS.

OwnerRez is a great PMS for our six properties with the ability to manage everything in one place. We are slowly working through the last bits of set-up, but so far, the automation of a signed rental agreement and payment take...

It has been a great experience. I am the owner of my vacation rental and I am creative but not so technical, so any problems I've had have been answered usually in one day and with clear solutions provided by real humans not AI. I am in awe with the seamless integration of so many moving parts!

OwnerRez is the heartbeat of my small business. The integration capabilities cover every aspect of my...

We are a large rental agency, over 200 properties, with a very unique market. The ease of use, streamlining of former mundane tasks, customization, reporting, Help articles for DIY fixes, expert support when you tap-out and give up the DIY approach and much more make OR the best business decision we've made in longtime.

Reason for choosing OwnerRez: OR had more features we needed, a price point w...

Excellent. I have used other property management platforms and they pale in comparison to Owner Rez.

Switched from MyVR. I had terrible customer service with MYVR. Slow response time made servicing my customers impossible.

The customer service when there is a question or issue I cannot resolve on my own. Their response time is fast and instructions to resolve an issue are easy to follow.

Whi...