...most obsessive attention to detail. I take that seriously. I'm naturally a problem-solver, an over-communicator, and unapologetically detail-oriented, because in this line of work, sweating the small stuff prevents the big stuff. What advice would you give to new short-term rental operators?
Decide early what kind of operator you want to be, and build around that. There's a difference between chasing...
...-info) support article. Quotes
Quote statuses include the following.
* Accepted: Guest accepted the quote or Airbnb request to book () accepted
* Booked: Quote was accepted and converted to a booking
* Denied: Airbnb Request to Book () Request was denied...
...hat's it -- the tax will now be pushed to Airbnb as a custom pass-through tax. Repeat with any additional taxes you have to collect - each individual separate tax authority needs its own entry.
👉 Stuff to watch out for:
* If you switch to custom taxes, you must configure all of your taxes with the appropriate criteria. Make sure to check the options on the tax page in Airbnb and on the tax dashbo...
...ates calendar view
* Any Comments added by the potential Airbnb guest
* Inquiry Activity
For complete information, see the Inquiries () section of the Airbnb inquiries, Special Offers, Request to Book, Pre-Approvals () support article. Activity Timeline...
...ort/articles/cancelling-a-booking#ha-vrbo-non-api-ical-cb) .
Option 3:
Another option is to just give the guest a $10 special offer () on the new property and manually adjust all the pricing in OwnerRez to match the true price.
NOTE: This only works for moving Airbnb channel integrated bookings between properties t...
These days, many guests are used to ordering stuff online with no human interaction. They expect the same for booking their vacations - they want to be able to just fill out a form, provide their credit card, click OK a few times, and bam! They're booked.
Some property owners want more personal interaction with their guests, though, and do not want to allow Instant Booking. Let's see how you can cont...
...d Directives that Rezzy can reference to really "up her game."
Frequently Asked Questions (FAQs) () are the questions that guests often ask. Stuff like "Where's the closest corner store?" or "How do I get the grill to light?". Common questions you might include in your guest manual or post in a list on your website. You can configure FAQs for i...
...AG buttons only work every other time on a Mac! After using them once, without an intervening click on the screen, the drag buttons don't work! Horrible, bad design! (Sorry, I'm passionate about this stuff!)
And then... after all that, click Save. And THEN click to go back to the 'summary' screen! No! The financials should be visible on the main booking screen, they are fundamentally important, and...
...to make it work.)
2. Logs...we would like to have OR capture the logs from the lock and have them available on the lock page... similar to perhaps what you do with the credit card authorization stuff... in particular we are looking for every time the lock is unlocked or autolocked. This is a security thing for us. Needing to know who is going in and out and when.
3. Notification if the d...
That report doesn't have the data we need.
It has a bunch of stuff under income that shouldn't be (cleaning, management etc)
and is missing expense that it DOES need (management fee)
and when you export it it loses all sums/totals and just pulls in the data cells and you have to go manually enter all the other info... I did 3 of them before realizing it was missing my management fee, which...
...is honestly one of the biggest gaps in PM right now.
We have a bunch of recurring property expenses like thermostats/Jervis, camera subscriptions, pest control, HVAC maintenance, and even annual stuff like smoke detectors. There is no clean way to track and bill these.
Right now it is either manual charges or tracking outside of OwnerRez, which does not scale and things get missed.
Even so...
...make all those updates in there too, if you want your website to match. Otherwise your website will not update. If you’re ok with this, then there’s no issue here. However, I just don’t need more stuff to do.
(6) Their “CRM” which comes with the website, is basically a command center/dashboard which is supposed to control (and automate) all of your email marketing, social media, and bl...
