...of any new charges.
Find the booking in Airbnb and click the option to make changes or alterations. Click the "Change Reservation" option.
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After the alteration page loads, change the dates first and then set the new price (if the price needs to also change...
OwnerRez has partnered with Savvy () (formerly bnbfinder) to provide a channel integration connection between the two systems. This allows OwnerRez users to handle their listings and bookings from Savvy efficiently. Our Channel Management feature is extremely powerful and can significantly simplify your channel a...
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Safely () offers to OwnerRez clients the ability to purchase primary insurance that covers all damages, liability, and any guest-caused incidents arising from a vacation rental operation.
It is often challenging to properly insure a vacation...
...e Header Layout
1. Go to hosted websites page inside OwnerRez here () . Then select your hosted website.
2. Click on Header Layout and select which layout you would like to adjust.
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Touch Stay () offers digital guest welcome books to help hosts provide guests with information about the property and surrounding area. Welcome books can be completely customized to your brand. Touch Stay integrates with OwnerRez to import y...
Most vacation rental property owners do not want to operate their business like a hotel, where guests stay one night, and there's a new guest the next day. Generally, you want a minimum stay of 2 or 3 nights, potentially longer during holidays and high seasons. Some owners have minimum stays of a whole week.
Gap rules can be configured in the Rules for each property or a Season.
* Property Rul...
OwnerRez has a direct integration with igloohome. Users must create a free igloohome account, and download and use the igloohome phone app to set up the locks/devices. You can then go into OwnerRez and set up the lock integration.
igloohome products are designed to work offline, using their "algoPIN" (
...ciated questions directed to me. I am not charging that fee so I do not think it is fair to expect me to represent it on Airbnb behave. YMMV
"Airbnb’s new 15.5% host-only fee takes effect October 27 — and if you’re connected to Airbnb through a property management system (PMS), this change directly affects your final payout.The fix is simple — and quick. You can keep your net payout the same by...
...f OwnerRez, assisting more junior staff in those areas, as well as presenting online group training sessions for our clients.
You're highly skilled in customer service. We're looking for at least 1-2 years experience in technical customer support, or, 1-2 years in a technical/engineering position or training and also 1-2 years doing non-technical customer service.
You're empathetic to users and...
...rience ever. Their specialty modules like trust accounting and integration with housekeeping/maintenance billing would never work - their tech people just gave up trying." Lisa T. on Capterra (April 2024) (/reviews/259)
"The new Ignite system has many bugs, making day to day operations very difficult. Support is almost nonexistent after onboarding." Stephanie E. (May 2025) (
...sers have left Avantio for OwnerRez, choosing up-front pricing, a superior Airbnb connection, and a platform that believes "speed is a feature." (/blog/celebrating-10-years-of-ownerrez#:~:text=Speed%20Is%20A%20Feature,forces%20you%20to%20improve%20constantly.) Here's what real, independent reviewers are saying about Avantio.
"Prior to signing, we were told that it did not take more than 5 minute...
...the issue is that we need to charge 50% on most bookings as they are within 90-60 days, it's just the minority of bookings that are a few months out that need a different schedule and more than just 2 payments, which goes back to the purpose of the thread that we need to be able to schedule more than 2.
Having said that, I understand if 2 is hard coded, the coding lift to change may be substan...
...by not being listed on Google Vr.
Comparing it to booking is irrelevant. Booking are just horrendous to deal with as a company - my experience there. by Colin B (/forums/users/347416835) – Oct 20, 2023 2:17 PM (UTC)
You assume that Goog is better to deal with than BDC? You can already see that price display is screwy on traveler facing side and usually shows for only 2 people which is a...
There is a min gap nights rule you can set on the property in OwnerRez. If you set that it will reduce the minimum to the length of the gap -- for example if you have 4 night min rule and a 2 night min in gaps rule... if you have a 3 night gap it'll get 3 min nights. 2 night gap will have 2 min nights. And a 1 night gap would not be bookable because your min nights in gaps is 2.
That min nights in...
@BlueMtnCabins:
Give Lynnbrook a call. Their rates should be way lower for you - like 2.3 to 2.5%. We are working on integrating their in-house gateway which should be free (or close to it) so your monthly would be nothing. However, at the moment, they will put you on Authorize.Net for $15/month I believe. When we get their in-house gateway added to OwenrRez, your monthly should be free. Eithe...
