ResortCleaning is the original property care solution for vacation rentals. They started providing software to automate VR housekeeping in the summer of 2008. Since then they added a number of tools and features to help manage the chaos of vacation rental operations, including housekeeping, inspections, maintenance, inventory and much m...
...ou want - your business should have one identity.
To add or create a customized theme, users can navigate to Settings > Branding & Legal > Theming.
To create another theme, click the + Create Theme button.
This invites users to enter a new name, phone number, contact...
...wnerrez.com/settings/fielddefinitions) ! This is under Settings > Custom Field Definitions.
* Webinar: Focus Session - Fields and Custom Fields ()
* Types of Field Codes (#types)
* Custom Field Definitions (#field-defs)
* Quote Acceptance or Renter Agreement Signing Configuration (#quote-accept)
* Guest Experience D...
.../enahnced-damage-protection-common-issues-questions) . What is the deductible for Damage Protection?
There isn't one - the program obligation applies first-dollar. Note the minimum claim amount is $25.00 - but, if you have an approved claim for $25, you'll receive the whole $25. Who is the actual protected party, and who makes claims?
The OwnerRez subscriber who owns the OwnerRez account that p...
...pport. Gather details and photos to assess cause—normal wear, guest fault, or pre-existing.
Handling Early Check-In Requests
Early check-in is on a case-by-case basis and must be requested within 2 days of arrival. If it is more than 2 days before arrival, point out the timeline to the guest. Otherwise, escalate a task to check the availability of early check-in.
Handling Missing Keys
If th...
...Discounts > + Create Discount > Advanced Discounts () > Custom Discount) can be set up with a 50% off discount if a guest books 2 nights.
From there, concentrate on how you present this BOGO discount in your marketing—you can still refer to it as a BOGO-style deal i...
Transform your short-term rental management with Hostvana, a powerful and customizable AI solution. 🦾
Hostvana's AI automates guest communications, manages access timing, filters guests, and coordinates cleaning and repairs, providing streamlined and efficient operation.
* Key Features and Benefits (#features)
* Steps for Integ...
...y managers retain higher booking revenue. Crafted for ease of use and backed by data, Direct Booking Tools enhances direct booking performance with precision and clarity.
This tool could drive measurable conversion rate and reservation margin improvements by emphasizing the direct booking premium. Real-world case studies confirm how eve...
AutoRank Concierge () works seamlessly alongside OwnerRez to help property managers maximize visibility on Airbnb, increasing bookings and revenue, without adding extra work to their plate.
The Concierge team securely accesses your listing data through OwnerRez, optimizes it with A...
BetterSTR () makes managing short-term rentals simple. Our platform combines four powerful tools—Guestbooks, WiFi, Upsells, and the in-room Companion—to delight guests, automate co...
CookinGenie () is a platform that connects personal chefs with guests seeking unique, personalized dining experiences. It enables guests to book chefs for anything from a taco night to 5-course French menu directly through the platform. Our chefs take care of everything –...
...d instruction from their CA, who is knowledgeable about the processes and features of OwnerRez. Types of Certified Advisor Badges
Current badges include:
The Account Setup badge signifies expertise in setting up and configuring an OwnerRez account, enabling users to accept bookings. This certification means the CA knows how to set up...
Subject
New Airbnb Cancellation Policy Changes Body
Hi [first name]!
We're writing to inform you about upcoming changes to Airbnb's cancellation policies (
...u again for choosing {PDISPNAME} for your {BARR} to {BDEP} stay. And we hope that you want to return again!
As a special enticement, we'd like to offer a special 10% discount code, FANCYSTAYAGAIN10 (2-night minimum stay), that you can enter during the checkout process on our website, {MYURL}.
Booking directly with us saves both of us a lot of fees--usually hundreds of dollars. It's not too early...
Absolutely () is dedicated to transforming the vacation rental market by connecting property owners and managers with reliable home service professionals through an intuitive, no-code platform. With a focus on simplicity and efficiency, Get Absolutely makes it easy to manage and coordinate essential services,...
Good news, it's Friday!
If you don't already know, we're hosting a webinar this upcoming Tuesday 2/2 at 8:00 AM PST. We'll give a high-level demonstration of how OwnerRez looks across all of its menus and features, and have a Q&A section to answer any questions you have. The session is free to join, but you need to use the sign-up for OwnerRez Demo webinar link to register.
In December, short-t...
