BetterSTR offers a smart, customizable guide that guests love — easy to build and even easier to update. Reduce repetitive questions, improve each stay, and earn more glowing reviews. Designed to save time, reduce repetitive questions, and create a smoother experience for both you and your guests.
Steps for Integration
1. Log in to your BetterSTR Account & Click Integrations. Click the Connect button for OwnerRez.
2. Authorize the connection by clicking the green Authorize BetterSTR Guidebook button.
3. Your properties will automatically synchronize and future reservations will be synchronized in 1-2 minutes. You can synchronize historical reservations if you wish to use our Mobile TXT marketing tools.
4. You can now use the custom field code BXBETTERSTRGUIDE in our messaging to guests, which will populate the uniquely generated reservation code.
5. Each reservation will be provided a unique guidebook link that is personalized to the guest. For example, your guide can welcome them by name, provide the actual check-in and check-out date and time, and, if using smart locks, use the guest's phone number to display the last four or five digits of the guest's phone number for access.
Each property also has a general guidebook, which you can share on your website. Create Guides and obtain the guide links from the properties page.
6. When viewing your guidebook, go to the particular section and generate a shareable link to the specific content. Generate QR codes to attach to the fridge, remote control, or other appliances you may want to link instruction manuals to.
What Data is Transmitted
- Webhooks are used
- To update properties when they are edited, added or removed
- To receive New Reservations & altered Reservations
- To Disconnect your account
- Property Data
- Booking data (Future only, unless you choose to sync historical)
- Guest Data
- Custom field BXBETTERSTRGUIDE is created on OwnerRez
- Each reservation, we will update the custom field with a unique link