Search results
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Growing Pains! Our size has changed, but our commitment and values have not.
4 years ago...ineering, sales, and marketing teams with their data needs. Michael is knowledgeable on many fronts, so we're going to let him focus on more advanced areas and hire someone else to do the back-office stuff. This kind of role change has happened several times over the past couple of years. ...But Staying Financially Responsible
Last year when our pricing increased, I shared how
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Pricing Preferences, Security Safeguards, Message on Renter Agreements, Rate Widget Months, and Bug Fixes
4 years ago...I'm talking about these things:
Yep, those things. And yes, we've known about it too. To make matters worse, as you keep clicking stuff, new pop-over cards would open even though the old ones didn't close. You had to click on the same link as before to close a single card. We finally had enough and fixed this. It is much easier no...
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Wellington Gets Nitpicky, Hawaii Is Deserted, Chicago Bans 1 Night Stays, Carlsbad Tax Increase
6 years ago...each bedroom greater than four. Any vehicles parked outside must be in the driveway, parking apron or other designated parking area.
Well, ok then! Maybe this is a reaction to all the house party stuff in the news recently?
How badly impacted is Hawaiis tourism industry these days? The Hawaii Tourism Authority released data on Tuesday that showed vacation rentals across the state were only at 14...
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New Channel Rate Tester, rate table options, Channel Bridge clarity & only bookings on CanadaStays iCal
6 years ago...🐪 Although, I'm getting this out late, so it's probably already past Hump Day for our European and Asian users.
Last week, we mostly worked on major updates that aren't quite finished - long term stuff - but there were a few things that went out, so let's take a second to go over them...
* New Features
* Enhancements & Tweaks
* Bug Fixes New FeaturesThere is now a Channel Rate Tester tool (...
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Customize the daily checklist?
4 years agoI would love to start putting the daily checklist and date range checklist to better use, but there is so much extra stuff on there that we don't need. Such as owner name, cleaning date, guest email, etc. Could these columns be checkboxes when we run the report, similar to tags and custom fields, and we could uncheck them if we don't want the info? -
Channel Bridge- " Bridge of Sighs"..
6 years agoI HATE the process in place for the channel bridge...yes, it's probably just me...we go to the extension ( since chrome upgrade those are hidden, btw, and cannot figure out how to get them on my small tablet). Why can't we put all channel bridge "stuff" on one page instead of the extension...then the download...then go to another page to upload...awful. -
sunchic vacation in response to: Consolidate Guest Communications
3 years agoGood stuff. Hoping this is addressed in the future unified inbox I heard about I think for 2023. I've seen a very cool app from Enso Connect that asks the guest what their preferred communication method is. Maybe consider something similar for each message that goes out, to allow the guest to select how they want to hear from us. OwnerRez's system could only offer the options the host has subscribed to... -
Jake & Andrea in response to: Allow exceptions to gap night and minimum or maximum night rules on specific dates bases
4 years agoPriceLabs has a feature to dynamically adjust your night gaps based on criteria you set.
Don't get it for that feature alone, the dynamic pricing and market pricing info will pay for itself in spades. The gap management and other stuff is icing on the cake.
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Paul W in response to: Airbnb Makes It Harder To Email Guests, Adds Last Min. Discount, Expedia Dumping HomeAway & Officially Going "Vrbo" Everywhere
6 years ago...pumped out of the factory right now.
EDIT: Maybe you knew about that and you're referring to deeper integration - like automating triggers for that. Very high on our To Do list. we have some great stuff dropping in the next couple weeks but unified inbox, SMS and website changes are very much front and center.
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Paul W in response to: OwnerRez App
6 years ago@Chris: You're right about certain things like push notifications or camera integration (for cleaning checklists) though camera stuff can actually be done with regular web app. To bridge the gap on push notifications, we've kicked around the idea of having System Alerts go from email to text (or both) so that you get a text message instantly for certain things. That would help and make it so we didn'... -
Chris Hynes in response to: Update language in {BBINFO}
5 years agoThe fix has been released (last week), along with a ton of other stuff: -
Chris Hynes in response to: On a lighter note: More embeddables suggestions
6 years ago...hers would be outlined in the rate notes.
2) For amenities, we've thought about that but the problem is if we put it in a widget then it's going to affect the SEO on your site. Google doesn't search stuff in widgets as well as they do things that are written out directly on the site which is why we've so far avoided making widgets for the content parts that you do want to SEO.
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BlueMtnCabins in response to: On a lighter note: More embeddables suggestions
6 years agoAhh, normality. Soon, hopefully!
2) For amenities, we've thought about that but the problem is if we put it in a widget then it's going to affect the SEO on your site. Google doesn't search stuff in widgets as well as they do things that are written out directly on the site which is why we've so far avoided making widgets for the content parts that you do want to SEO.
You are right! I did not think... -
Chris L in response to: Airbnb Messages Inbox, seeing owners, merging cancelled bookings, channel amenities for cleaning
6 years agoYep—I’d love to see triggers for Airbnb messages. A lot of the stuff I email to the proxy now (checkout reminders and instructions, etc.) is better suited to the Airbnb message stream. Hope that’s coming soon! -
BlueMtnCabins in response to: Anyone using RedAwning
6 years ago...gement-third-party-middle-channel-managers
I think the only channel that will matter (that Ownerrez does not already have) will be Google vacation rentals (or they fall under hotels?). All the other stuff is either redundant or fluff with no added value. -
DianneD in response to: Will someone Zoom with me to set up emails?
6 years agoWhere are you up to with the library of training videos ? This will be incredibly helpful not only for newcomers but for refreshing knowledge and continuing to implement more or good stuff -
Paul W in response to: Streaming Content for guests?
6 years ago...They get 150/month per property flat regardless of cleaning for doing the above. The better cleaners value this position. They have 3 or 4 properties on the same street so they can group the above stuff together - easy money. Most of them are married and both husband and wife and maybe a grown child or two helps as part of the "team" so one person isn't doing it all all the time.
It helps to have...
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Jacques L in response to: Streaming Content for guests?
6 years ago...ssociate Hulu with a cheap, possibly failing version of Netflix. Would totally have picked a streaming service that was called "Streaming Cable TV" or something that made it seem like it had all the stuff that cable people like. -
JTVRs in response to: Getting "double title" effect in hosted website
7 years agoGood, but that was one of nine property pages. The others are the same. I just couldn't figure out where to put that line. Is there a way to directly update stuff like that or the HTML on a hosted website without getting crazy?
Where did you put it? -
JTVRs in response to: I Want To Try Channel Bridge But I'm SUPER Nervous
7 years ago1) Get rid of Evolve. They also charge your guests high commissions, have a questionable reputation, only do the easy stuff Ownerrez does, and they control your reviews and prevent you from using Booking.com.
2) Read the channel bridge help and forum article(s). You can search on the Support page.