Search results

284 results in 0.003 seconds
  • Blog

    ...ll screens to save space
    * On month, make rows scrollable if too many bookings to fit
    * Layout buttons and filters to fit on one rows
    * Grid responsive to hide/show columns

    And all of the other stuff...

    * Overhaul booking payments and refunds into new Transactions section
    * Add booking cleaning date
    * Hover headers on grid to make sort visible
    * Add datepicker to booking calendar picker
    * S...

  • Blog

    ...me you look at your ribbon calendar, you'll notice that a little green button appears as you hover over the empty cells.

    Give that a little click, and bam - up pops a quick quote box witha bunch of stuff prefilled for you including the rates and any rules or warnings that might prevent the guest from booking.

    You can edit the quick quote and instantly see the rate and rules change.

    Just hit the E...

  • Blog

    ...Let's sayyou use our calendar import to automatically import your Airbnb bookings. Because Airbnb doesn'tshare the guest's real email address, youneed to ask the guest for that (and probably other stuff) so that you can manually "clean up" the booking and keep your records up to date.

    Previously, you had to remember to manually email Airbnb guests and ask for information online. Now, OwnerRez will...

  • Blog

    ...rd Party Alerts will continue to work as they do now, and we will make sure to cleanly migrate the existing ones to trigger events in future months, but you can already start crafting your own custom stuff using trigger events now.

    Available PropertyFieldCodes

    Have you ever wished that your email messages automatically showed the guest what properties wereavailable when they request unavailable tim...

  • Blog

    We released an update earlier today that was mostly aboutProperty Management stuff, but we slipped in a couple things for emailing that will make your life a lot easier. We have a lot ofchanges coming for guest communication - responding toinquiries, dealing with guest responses, capturing a timeline/thread of everything - but we wanted to fix a problem that has been frustrating users for awhile.

    You...

  • Blog

    ...internet, firewood, mountain, forest, waterview, waterfront. I need to write an article about how all that works for this one -- the other widgets are pretty self explanatory but the search picks up stuff from many different areas.

    Adding more buttons is something we will be doing for sure, but as you know we like to start small, see what the different use cases are, and then iterate from there. At a...

  • Blog

    ...others like yourself just want the confirmation and let the housekeeper maintain their own schedule. Cleaning checklists, photo upload to note the state of the property, all of this is on our list of stuff we will be adding eventually. Thanks for the reference on resortcleaning.com -- some good ideas there!
  • Forums

    I think the minimum price setting takes care of them going too low, but I've never used it.

    Marinas Edge, have you gotten higher prices with the smart stuff turned on? Or does it always tend to hit your minimum?

  • Forums

    ...re by adding your GA ID in the Google Analytics Tracking section of your profile (under Advanced Tools).

    That will trigger pageviews and events on widgets and bookings.

    We don't have the e-commerce stuff hooked up, but it's something we could add. What are you looking for there, exactly? A transaction sent on booking confirm page, with items for each charge lineitem?

  • Forums

    ...pays in full. They can't do that without your interaction, so you'll always have a decision point of "guest wants to pay in full... let me charge them and then go skip the reminder email".

    We've got stuff in the works for making the skip auto -- eventually you'll be able to go into the trigger and do something like add criteria of "only send if amount due > 0" so that it is date and rules based, but w...

  • Forums

    ...reaks a window and cancel their credit card.

    Question - have you asked Lynnbrook about interchange plus pricing? I'm wondering if they already have that. They seemed pretty amenable to most of the stuff we've talked to them about. It's possible that they already do that, if specifically asked.

  • Blog

    Yes, Nancy, it's optional. Our features are always optional. We don't force stuff on users - not our style!
  • Blog

    Yep! We've got a lot of stuff on the drawing board for triggers. There's so much promise there by adding some additional logic that can let you automate a lot of that manual scheduling.

    We'll keep everybody posted as we progress throughout the year.

  • Forums

    ...their real email address, populate it in OwnerRez, and then your scheduled emails will work for those bookings as well.

    We've got some enhancements for walled gardens planned for later this year -- stuff like parsing the booking and payment notifications so we can populate charges and payments, a guest "checkout" that would accept their email address and have them sign your renter agreement, etc. As...

  • Forums

    ...out a difference of $50 per month which more than covers whatever the gateway is monthly.

    When you say invoicing and pre-scheduled, are you talking about outside of VR bookings? For vacation rental stuff, we provide an invoice (quote) for guests and do payment schedules - does that not work for your needs? I guess that's the thing that it comes down to ultimately since it dictates what all processor...

  • Forums

    ...Air (which pretty much everyone does) you will have to get used to accepting Book Now requests and using their message thread.

    * We are working on tools to work WITH the message thread and Book Now stuff that they send.

    * It is more important than ever to export your records out as the walled gardens put up their high walls

  • Forums

    I do not know where you get 3.5% for square. it is 2.9% for non swiped non keyed (invoiced).

    yes I mean for one off stuff. for example, my AirBnB or VRBO renter who already paid via VRBO or AIRBNB wants to add an extra night to their stay. I do not do that via AirBNB or VRBO, I just invoice them for extra night cost via Square. or sometimes I have VRBO renter who booked via VRBO and paid deposit via...

  • Forums

    Cool stuff.
    It would be great if you had a special way to deal with the ridiculous VRBO/HA service fee as it would always be removed from what we actually get out of the down payment.
    Thanks for the hard work you guys do.
  • Forums

    Interesting coincidence -- I was just looking at the FB pixel tracking stuff the other day. We should be able to implement that similar to how the Google Analytics integration is done -- you put your FB id in user settings, and then we render the code for different events.

    GA renders the following right now:
    - pageview on widget view, quote accept (checkout) pages, one-off payment pages, hosted websit...

  • Forums

    No updates yet - sorry about that! 😥

    We keep having to back-burner stuff like that because of important features that pop up. We just finished a large HomeAway API update for instance which slowed down a bunch of other things. And now we just signed with Airbnb so that will be coming too in the near future, also slowing down some things. There are certain features that we are forced to drop everyt...