Search results

277 results in 0.003 seconds
  • Messaging » SMS Messaging

    ...hing is sent to any government. While there are government rules in the US about adopting Brands and A2P sending, the information we submit is only used by our SMS carrier to prepare your "Caller ID" stuff with the carriers. We cannot say what happens to it beyond that, but OwnerRez does not transmit anything to any governing bodies, which we would not do based on our Privacy Policy (
  • Blog

    ...most of you already pay more than the 20/month minimum, but we have many users that still hover around that price point. Even without Channel Management, that 20/month price point gives you tons of stuff - the world's best calendar import/export engine, widgets, triggers, messaging, CRM, reporting and much much more. But at 20/month.... quality is not sustainable. We are not willing to sacrifice q...
  • Blog

    ...they successfully gain access to your Vrbo account, they can't change your listings, rates, availability and so on. All of that is driven from OwnerRez. In fact, even you yourself cannot change that stuff from the Vrbo dashboard because of how the API mode operates. So just a reminder here to stop using iCal and switch to API!

    Airbnb is gearing up to list its shares on the Nasdaq. Earlier this month...

  • Blog

    ...to a full booking) the property management settings, like owner and commission, were not being correctly applied. We fixed this - converted blocks now have the correct owner.

    Templates used by old stuff. Templates have a cool little thing where each template will show you, if you click into them, what part of the system uses that trigger. For instance, it will say something like "Used by trigger W...

  • Blog

    ...at booking as well.

    If you use the default OwnerRez renter agreement for your bookings, give that a quick look when you get a free minute. We changed it recently to a bigger better style with more stuff in the header and first couple of paragraphs. This is a format we've been using for awhile in our Concierge Setups, and we wanted everyone to have it.

    To see what it looks like, go to Settings > L...

  • Forums

    We would love to see integration with smart things for all the stuff...locks, thermostats, and modes!! We have also been using Rboys for the past 2 years and are now scrambling to find an alternative. I don't remember how much we paid for Rboys, but it was just a one time fee that we paid and nothing after that. We have really relied on it to automate so much for our cabin, especially in the winter mon...
  • Forums

    ...y to different accounts based on owner, channel, or credit card processors)
    * Misc. sync holes (exchange rate setting, customer background info not syncing)
    * Supporting refunds (the QB credit memo stuff does not align)
    * Supporting secdeps

    Outside of those things, which are all about the current syncing process, we plan to add these:

    * Expense syncing (which will be similar to the existing...

  • Forums

    ...whistle!

    Payment and Deposit settings are now split:

    Payment Settings are now not clearer to only being about payment-related stuff, and require "Undeposited Funds" mapping if you are syncing deposits:

    There is a new Deposit Settings tab that maps deposit types...

  • Forums

    .../users/347381996) – Oct 3, 2023 3:24 PM (UTC)

    Accounting doesn't seem to be a priority and in some cases not even well understood. To me it is really hard to understand how work is being done on stuff like lock integration that is a non-paid feature and there are at least half dozen of services that provide a solution and that effort is not directed towards fixing accounting that is an integral ne...

  • Forums

    ...ere's a lot about booking.com that gives you much more direct control and Airbnb or HomeAway does. A real security deposit, unlike Airbnb with their synthetic deposit. Immediate changes to my profile stuff and amenities and they even call me to confirm and see if there's anything else they can do for me

    Bad: guests get my phone number. Like, they think I am going to chat with guests at work??? My exac...

  • Blog

    Q4 of this year or Q1 of 2021. We just had a meeting with their team earlier today about a bunch of stuff and this came up. Messaging and reviews are the big things coming and both are very near-term.
  • Forums

    Setting up booking.com with a bear. I put in 7 properties and I had to repeat some stuff over and over again. But where I want the money deposited and the fact of Summer on the same building etc etc. And sometimes I selected amenities or other features and I go back in and they were unchecked so I had to redo it.
  • Forums

    ...le. They weave it out of your selections. Makes it harder if you have particular instructions not in their complex checkbox pathways

    Cant wait to see how vrbo and airbnb strangle me with such simple stuff.

  • Forums

    ...le. They weave it out of your selections. Makes it harder if you have particular instructions not in their complex checkbox pathways

    Cant wait to see how vrbo and airbnb strangle me with such simple stuff.
    ha, no wonder I get no bookings from them. They concocted property descriptions as "X miles from such and such tourist trap, and Y miles from such and such tourist trap" those even being I have nev...

  • Forums

    ...3 unique custom builds, all different architecture and vibe, all set in acres of nature with amenities like seclusion, firepits, pool tables, hot tubs etc. Handmade rustic furniture (not rooms to go stuff) etc. The biggest thing is that none of them is in any cookie cutter "subdivision" or "resort". You can actually see starts at night and roast marshmallows on a campfire. You get the idea.

    -- I do...

  • Forums

    ...one will ever use them. There is a local site visitmysmokies that drives a ton of traffic. I can never compete with that. I know many ppl think (Like that Vacation Soup owner) that adding all that "stuff" to one's website drives traffic - it does not, just makes it cluttered. if people want weather,. they go to weather.com, not my site. If they want Dollywood tickets, they will go to Dollywood.com, n...
  • Forums

    ...fore arrival. They've got a pretty rich settings section for that, so some folks will do 30% nonrefundable on booking, the remainder 30 days before arrival, cancellation until 30 days before arrival, stuff like that.
  • Forums

    ...re by adding your GA ID in the Google Analytics Tracking section of your profile (under Advanced Tools).

    That will trigger pageviews and events on widgets and bookings.

    We don't have the e-commerce stuff hooked up, but it's something we could add. What are you looking for there, exactly? A transaction sent on booking confirm page, with items for each charge lineitem?

  • Blog

    I hate reading stuff like this because it shows me how much better my marketing and analysis could be! :-) Awesome, Damon.
  • Blog

    Thanks, Angela....I'm a bit of a geek on this stuff...I'd be happy to help you set it up if you are interested...it has been an incredibly valuable tool for us and we are constantly learning and improving!

    Damon