...ort/articles/cancelling-a-booking#ha-vrbo-non-api-ical-cb) .
Option 3:
Another option is to just give the guest a $10 special offer () on the new property and manually adjust all the pricing in OwnerRez to match the true price.
NOTE: This only works for moving Airbnb channel integrated bookings between properties t...
These days, many guests are used to ordering stuff online with no human interaction. They expect the same for booking their vacations - they want to be able to just fill out a form, provide their credit card, click OK a few times, and bam! They're booked.
Some property owners want more personal interaction with their guests, though, and do not want to allow Instant Booking. Let's see how you can cont...
...s it -- the tax will now be pushed to Airbnb as a custom pass-through tax.
* Repeat with any additional taxes you have to collect - each individual separate tax authority needs its own entry.
👉 Stuff to watch out for:
* If you switch to custom taxes, you must configure all of your taxes with the appropriate criteria. Make sure to check the options on the tax page in Airbnb and on the tax dashbo...
...ectly on the Arbnb platform via alteration requests () , and quotes are handled via special offers () .
Those are only the default charges, though, at any point, you can change the charges to override the amount. Maybe you want to add a cleaning fee or subtract a last-minute discoun...
...want the option to remove guest contacts. OwnerRez supports both options.
OwnerRez users cannot delete guests or Airbnb Special Offers () (quotes) created through an Airbnb channel integration connection.
All guest information you put into OwnerRez is yours to keep or delete. For more information, read our Frequent...
...- it's the same as every other lock integration.
Here's a quick pic of us testing it:
(Ignore the purple buttons. That's extra stuff that only OR staff can see.)
We created two different locks and associated them with the same property and set "random" as the code generation setting. We created a booking, and, as you can see,...
.../347379669) – Nov 1, 2023 3:16 PM (UTC)
We are changing it to use the name. The feedback on that has been overwhelming and the use case is pretty obvious. The OwnerRez engineer working on lock stuff is already actively working on putting that in place.
...the weeds on that part first.
Before Inbox cleanup, we've had to clean up messaging features (like Autoresponder) and work our way through some of the side features so that we can get to the main stuff. That, too, has already been underway for a while.
Our PM system has a large V2 about to drop that we've been working on for 2 years which changes a number of significant things around commissio...
I have a similar issue that this or a similar solution might work for...However, I use PriceLabs to handle pricing so that may be a nonstarter here, depending on how this stuff feeds to the different channels (especially Airbnb).
I am trying to prohibit check in/out on Saturdays...my new cleaner wants one day off per week...Plus I'd prefer if guests didn't split my weekends.
This seemed simple...
...booking for this Friday. Went today to see why I haven't received a signed rental agreement and discovered my email was never sent even though it is set up as a trigger. Went reading through the help stuff and saw this
"If you are using an API connection to Airbnb, TripAdvisor, CanadaStays, or Booking.com - the API connection will not give you the guest's real email address. They only give you a fa...
Interesting coincidence -- I was just looking at the FB pixel tracking stuff the other day. We should be able to implement that similar to how the Google Analytics integration is done -- you put your FB id in user settings, and then we render the code for different events.
GA renders the following right now:
- pageview on widget view, quote accept (checkout) pages, one-off payment pages, hosted websit...
Yes, that does the trick. I understand what you mean. I'll ask that the email address be added to the quote header information (the block of stuff above the line items in the body).
-Michelle
...t will come back to OwnerRez.
We have a long-planned update coming (no ETA) to unify the messaging around the guest conversation and provide 2 way email there along with your other SMS and channel stuff. The inquiry records will come into there as well.