I agree. I'd love to see an OR guest communication phone app, allowing push notifications, that has all the threads from the various OTAs while also being connected to a text portal imbedded in an OR direct-booking page. If OR included the option for co-host communications over this, it might even circumvent VRBO's deficiencies in that realm, or perhaps even simplify/extend the co-hosting option across all API-connected OTAs.
Hi Doug,
While we don't have a published app in the app stores, the OwnerRez progressive web app, which is saved as an app icon on your phone, supports push notifications. Supported Devices
Team Access allows for your "co-hosts" to communicate inside OwnerRez with guests via Airbnb, Vrbo, and Booking.com. We have tiered permissions coming soon that can limit access by property/ies. Team Access Overview
Coming soon:
I agree. I'd love to see an OR guest communication phone app, allowing push notifications, that has all the threads from the various OTAs while also being connected to a text portal imbedded in an OR direct-booking page. If OR included the option for co-host communications over this, it might even circumvent VRBO's deficiencies in that realm, or perhaps even simplify/extend the co-hosting option across all API-connected OTAs.
Hi Doug,
While we don't have a published app in the app stores, the OwnerRez progressive web app, which is saved as an app icon on your phone, supports push notifications. Supported Devices
Team Access allows for your "co-hosts" to communicate inside OwnerRez with guests via Airbnb, Vrbo, and Booking.com. We have tiered permissions coming soon that can limit access by property/ies. Team Access Overview
Coming soon:
Shawn H
Do you have an ETA on this feature? I am very close to needing a co-host to answer guest messages, but I don't want them to see financials.
Thanks
Hi Michael,
Limited Access is available now, but still allows for those Limited Access users to see booking financials for bookings at properties they have access to, for now.
We have a Feature Request here that I think aligns more closely with what you're looking for. Feel free to visit it and give it an upvote!
I was wondering if there are any updates on the progress for the Direct Booking Threads, as it has been almost 1 year since you communicated "later this year".
"We are discussing what it looks like to have direct booking threads come into the new Inbox (and we already have plans to bring email into the Inbox later this year). Both of those would help communicate with your direct booking guests."
Hi Sean,
I'm afraid there is no ETA I can provide, but we understand the demand and very much look forward to the development ahead. It's a large undertaking and we want to make sure we deliver a quality feature, not a rushed job that doesn't fit the needs of our users.
