“cc” and “bcc” fields in emails

2 Votes Requested
Arthur G
1 hr ago
Member for 4 months 1 post

It would be nice to have a ‘ bcc’ field in emails so not to have to create yet another template and trigger when wanting to alert owners of communications with guests, such as new bookings, booking changes, cancellations, etc.

Steven C
1 hr ago
OR Team Member Member for 5 years 69 posts

Good suggestion! Adding BCC fields could definitely streamline workflows for sending owner notifications.

Currently, you can send emails to multiple recipients by comma-separating addresses in the "To" field (for example: {CEMAIL}, owner@example.com), as described in How do I send my email template to multiple email addresses?. However, all recipients can see each other's addresses.

For owner notifications specifically, the Notify Owner of a New Booking and Notify Owner of a Cancellation examples show how to set up dedicated templates using PM Owner field codes like {OEMAIL} and {ONAME} to keep owner notifications separate from guest communication

Thanks for the feedback!