Feature Requests

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Hmm, our thinking is that this should already be the case.  Can you write in to the Helpdesk with a specific example where it is not?  It may be a bug to be investigated.

Please add this feature for VRBO.  The feature currently works great for AirBNB and I have seen a marked improvement in the number of reviews I get back from guests in return.

Tim

Are you using Stessa in place of quickbooks?  I'm looking into Stessa and would love some feedback.  We have 6 short term rentals and one 6 unit apartment that I would be using it for.

Hi Ken, could you please include me in beta testing for GVR? 

Any update on this?  

PM and Accounting work are continuing at full speed.  I documented the deposit and Airbnb stuff above, but we are also working on delivering a Year-End report for PMs/Owners before the end of 2022.  

Hey there! 

It's looking like this feature request is from just over three years ago. Has anything come from it? 

My specific use case that does not currently seem possible is I would like a reminder at a specific date and time if I have not filled out a custom field. Am I overlooking a way of triggering an email based on custom fields or the lack thereof? 

Thanks!!

The option to use an SMS for a 3rd party alert in addition to email alert.

Great news. Would love to have an opportunity to test.

The ability to customize a templated message within the Booking/Messages section for future automated triggers for that booking not yet sent, without changing the template for any other future guests. This would allow hosts to better tailor any messages as well as delivery date/time based on prior customer conversations for more relevance. For example, if a guest requests an option like a BBQ grill at some point during the booking or asks about distance to the resort clubhouse, we could modify one of the pre-arrival templates created and scheduled without affecting the default template for others. I see a place we can create additional scheduled messages, but the ability to just change it for guests within their booking and keep the triggered scheduled templates would be awesome and what I've seen with another PMS that made this so easy. 

When selecting a message preview from within a booking, it would be relevant for the system to preview the current booking guest and property instead of using other logic and selecting another property and booking guest. It's logical if I'm selecting Preview from within a booking and send email feature, that I'm concerned about that particular guest and property. 

If you are logged in to the main account, you won't be able to access the Safeguards page for your own account. To get back to your own account, use the "Unimpersonate" button in the top-right corner to log back out of the main account into your own account.

Then you'll be able to access the Safeguards page for your own account.

Hello. I am using a Staff Member / Team Access account and I cannot seem to access the Safeguards page to setup 2FA for my account. How will this work??

Thanks,
On

I would like to join the beta. Thanks.

You can do all of that... with direct bookings.  Unfortunately, Airbnb does not allow anything like that, so, you'd have to reach out to them with the suggestion.

As Airbnb rolls out its winter release and focuses more on cleaning fees, it would be great to have more options as to how cleaning fees can be structured.  I am much more willing to reduce my cleaning fee or eliminate it based on amount of rent on a reservation.  My cleaners charge me the same fees regardless of length of stay.  However, as a host, I am willing to absorb more of that cost if it's a high dollar reservation.  For example, during my peak season,  I am able to get $5000 for a weekly stay.  It's not as bad to absorb the $250 cleaning fee.  However, during my shoulder season, I'm only able to charge $1000 for a weekly stay.  Absorbing $250 when the weekly stay is only $1000 becomes very steep.  It would be great to be able to structure my cleaning fees based on the rent charged (before taxes and OTA fees).   I hope we have the ability to do that in the near future.

Thank you!

Carol G

Please write in to the Helpdesk with examples, so we can take a look.  So long as it's being sent after the guest has booked, I don't see any reason why it shouldn't work with Airbnb.

Does this integration work for an AirBNB template? I'm unable to insert a link, nor am I able to bring in my Custom Field Definition ({BXTOUCHSTAYLINK}) into the template when I try to create an "AirBNB template."

Yay! So happy to hear this. Adding Breezeway will free me up to help my business grow. Hoping for EARLY Q1 :D

Two-Factor Authentication has been released! Read the support article here: https://www.ownerrez.com/support/articles/privacy-security-two-factor

Please sign me in the Beta 

Have you made any progress on this? Recurring expenses are needed

Hello! We're currently working on a lot of groundwork to make this possible, which will be released in the new year. Automatic (or recurring) Expenses is on the roadmap for 2023, probably in Q2 or Q3.

I would like to participate in the beta testing once begun. 

Leaping Fawn Lodge. 

I assume that Guests is Adults plus Children

If so add a Column called G for Adults plus Children

Very Much Needed as any rental company occasionally will have to deal with both long and short term.

Yes, this is because the OR emails are sent from the *@inquiryspot.com rather than from your associated email account. 

It's been awhile since I set it up and I honestly don't remember how I did it. I think I set the OR trigger to send to my email account, then I set a rule in that account to forward that email to IFTTT. 

There is a great reddit community devoted to IFTTT issues. This is a workaround I just found; I'm not sure it will help you but it may get you started down the rabbit hole. : )

https://www.reddit.com/r/ifttt/comments/b85ni8/gmail_mail_forwarding/

Let us know how it works out for you; it might be helpful for future OR users to know exactly how to configure it. I sure wish I had written down what I did to make that piece work. 

Good luck!

Do you not use this anymore? Or is it possible for you to post screenshot of your OR settings and IFTTT settings? I think many people would find this useful. 

[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/year-end-statements)]

What we have now is not an option.  If you use the PM side of the platform, you can hide the reports menu from employees/staff but, they still have full access to all the PM menu option which shows all the PM financials.  This makes absolutely no sense.  You need to hide the PM menu as well as the reports.

Actually, the daily checklist report is very helpful to any staff member.  If you can lock all reports and the PM menu and give access to the Daily Checklist report, that would be so helpful.

Waiting for this change for a while now.... disappointed that it's just not a viable option to just hide the report menu.

Has this been requested yet? I'm currently entering total monthly rent, commission, and expenses into excel year end statements for 50 properties and counting. If this could be downloadable like the monthly statements my life would be 10000% better :)

I just came here to post this same question. A simple year end statement showing each owner's gross revenue, total commission, total expense and net per month would be LIFECHANGING.

Any update on when the new year end statements for PM's/owners will be available?