Feature Requests

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One thing I notice is that you've got the CNAME configured correctly, on your portal DNS but you've also got some A records with non-OwnerRez IP addresses configured. Remove those to make sure that you're hitting the portal correctly.

Then log in using your portal URL (logging in via the normal OwnerRez login won't go to the branded portal).

If you're still seeing an OwnerRez logo, send a screenshot of your browser including the URL bar to help@ownerreservations.com and we'll have a look.

No, I'm sorry. This isn't what I'm asking for. This is hosted through my domain but it is not branded to us. For instance, the logo when logged in is OwnerRez, even though it's our logo at the login screen. And the colors throughout the logged in area are OwnerRez, not our brand color. We would like to control the CSS for our portal. 

We just added what I think is what you're looking for:

https://www.ownerrez.com/support/articles/portal-going-live

For our company, it would be incredibly helpful to be able to view the guest count for arrivals in the yellow header that moves with you across the guests' profile no matter the tab you're on. It would save so. much. time to be able to prevent constant flipping back and forth from tab to tab

We just added the PM add-on so our owners can have a portal to log in to to check how their properties are going. Unfortunately, I discovered that the portal looks very offbrand to us. We'd love to have the opportunity to white label the portal more to match our brand. And especially to have the logo on the logged in application not be OwnerRez. Its a marketing point for us to have this, but its value is diminished when it doesn't look like our own product. I might have to build out my own owner portal if this isn't possible.

It would be very beneficial to allow add ons to be used as triggers for emails. For example if someone books a massage, our massage therapist will be emailed with the details she needs to schedule.

Thanks for this.  I was able to query the amenities endpoint and parse the rooms data.  Its limited and relies heavily on string manipulation but works.  A rooms endpoint would certainly be ideal.

There's a checkbox grid at the very bottom of the screen.

Can you specify where under the Rules section to block Saturday Check in/out?

We do this now with a daily text alert to our 3rd party cleaners. At 8 am a text is sent with all arrivals and departures. If you dont subscribe to OR text service it is well worth it. We have not missed a turnaround since.  

Create SMS "triggers" for arrivals and departures like below. 

Create SMS templates like these for arriving and departing guest, putting the cell phone numbers in the TO field. 

The booking screen is WAY to crowded with information. If you try to use a phone, which 70% of internet usage is now on a phone (2021 Data) . I LOVE Ownerrez, BUT this needs to be addressed. It is way to difficult to read all the information that is presented to a guest when booking. When you compare AIrbnb, Vrbo, and OwnerRez, the screens for the OwnerRex are too complex for todays mobile usage VS Airbnb and VRBOs very mobile friendly mobile user interface. Here some basic statics:

OwnerRez Book Now Screen

Airbnb Reserve Screen - Half the data

Words 204

Characters 1113

Characters excluding spaces 954

VRBO:

Has about as many characters and words as OwnerRez but it is broken into 3 very readable pages. 

Like I said I love this software. However, IMO this is a weak point. Trying to view all that data on a 3 inch by 5 inch space is not up to today's mobil standards. 

Please consider making the booking process less cluttered and more mobile friendly. 

Thanks guys for all your hard work. 

Round up when change price in calendar, remove cents, or make it optional 

Unfortunately, our API does not yet expose rooms. I will move this topic to the Feature Request forum so other users can vote on it. 

Feel free to write in to our help desk (help@ownerreservations.com) to discuss your use case too.

It's an option in the Action dropdown button.  But as noted, with Vrbo it's not "sync now", and there is no situation where it should be regularly used.  It's only there for debugging and clearing errors.

Is this feature still there? I don't see a sync now button.

I would like to request that the property management document section be added.  A place where we can have standardized forms such as management agreements for the owners and have the ability to e-sign those docs.  I feel like it should be a given that we have the ability to generate a management agreement that pulls in fields such as address, owner name, management percentage, etc and in a couple of clicks emails that out to new owners.  

Anyone know if there is an endpoint for property rooms.  I found the field for bedroomsCount but can't seem to pull the bed info from either properties to listings endpoints.  

Bump bump nudge nudge, this is much needed!

As you've discovered, this doesn't appear to be something that Google particularly is concerned with fixed.  We'd recommend using some other calendar system, such as the one that is built into your phone.

I know this is a recent thread, but have there been any changes? My cleaner's google calendar is NOT updating with new bookings.

Rent Only, Rent Only (In Period) and the latest adds, Rent + Show-As-Rent, and Rent + Show-As-Rent (In Period) are available!

There are other new columns available too, so continue review your statement view builds to see what other adds you'd like to make.

[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/number-of-nights-column-for-owner-statements-2)]

Nights and Nights (In Period) are now available as column options for Statement Views.

Were you able to copy the pop-up form within OR headers? If so, where do we do that?

Are there any plans to add the ability to export and import season definitions.

We have 32 properties and while some of the seasons pertain to most some do not.

Sometimes there are just exceptions.

It would make the process of defining seasons much easier if they could be exported, tweaked, and imported back with the tweaks to create new variations.

[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/different-property-description-for-vrbo-and-or-hosted-website)]

This is a duplicate of another topic so merging them together.

Hello Randy! This is planned. Should be out this year in the 3rd quarter at the latest.

-Shawn

I think it would be great for OwnerRez to team up with REI Hub... this Accounting platform aligns more with OwnerRez in the way it's a feature-rich product at an affordable rate, and built specifically for rental property accounting. REI Hub is also built on a progressive web app platform and is a double-entry accounting platform that is intuitive enough for even the non-accountant to use. They are growing in popularity, just became integrated with RentRedi.com

I find that Qucikbooks is so expensive, and isn't created for the rental property manager. It's a general small business accounting platform that we need to force our rental property management into.

The bookings list view has a lot of useful filters including showing bookings where the rental agreement has not yet been signed. However one filter that is missing is "card on file" or "no card on file". Many owners require both a signed legal agreement and a card on file for secdep. Currently we can filter for the former but not the latter. So this request is to add a filter for "card on file" or "no card on file". Thanks!