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Yes!
I would suggest, for similar last minute situations, to also be able to overrule the booking window rules.
For instance, I have a standard 3-day booking window to be able to prepare the house, but if I have the house ready and I want to put 1 night on the market for the next day, I would like to be able to overrule that for that particular date.
Yes, this is planned for the fairly near future.
For sure you should vote if you haven’t already - this should be a feature
Agreed. Want this feature
I see this feature is released which is wonderful! I was wondering if there is a way to allow for multiple ID image uploads. I have the need to collect the Driver's license for every potential golf cart driver, who might be using our golf cart, while staying at our vacation rental. Ideally, I'd like to collect the photo ID of the agreement signer. And then send a link at a later date, for others to upload their IDs securely. As I don't want to hold up the agreement signing process, while they wait to collect DL photo from everyone in their party.
Thanks!
I totally agree with you Dori123! That's why I went looking for this function, too.
At the top it says “vote for this feature” click on that. Maybe if it gets enough votes they will do it
At the top it says “vote for this feature” click on that. Maybe if it gets enough votes they will do it
I would like to be able to block EITHER check in or check out on specific days (like Christmas). I don't care if people are doing one or the other on the holidays, but I want to prevent my cleaning crew from doing a flip on holidays. Please consider implementing; this seems like easy coding and would be super helpful!
Thanks
Hi
I've only just started to use OwnerRez and restricting check in check out on major travel days was my first priority. So it was disappointing that OwnerRez does not have this feature, especially when inferior systems do! I wanted to stop check ins and outs on December 25, 26, 31, Jan 1, July 3, 4 and so on. Ultimately, I had to create a new season for each day, as this is the only way to restrict the check in and check out. Any serious property manager would want this feature as it really does increase revenue. I hope all you guys at OwnerRez are listening! LOL
Has this feature been released? I’m hoping to prevent people from checking in/out on thanksgiving, Christmas, New Year’s Eve, etc. I set minimum night stays around the holidays but I couldn’t find where to prevent check in/out on the actual holiday
Many of these are System Messages:
https://www.ownerrez.com/support/articles/system-messages
You can override the default email templates that the use, and, when you do that, you can rearrange the subject line however you please to your convenience.
⠀
Currently on my iPhone in the email view of all emails all I see is:
[Booking # ORB566####] Security dep
I need to open the email to see what it’s actually about
[Booking # ORB566#####] Security deposit for Mickey Mouse at CMH West Wing will be automatically released tomorrow
if you list it like this next example I do not have to open the email
Sec. Deposit will release tomorrow for Mickey Mouse [Booking # ORB566######]
In general - Put the action first. For example
ErrorFailed
Released
Renewed
Etc.
as it is now you have to open the emails to see what’s happening. wastes time.
Right on, Thanks Shawn, AKA Jill. :) I Appreciate this, We have been waiting a long time for this.
Hey Jill, just so I am clear. After the guest uploads their ID, can you see it in the booking under files or under files under the renter's contact information?
I know I'm not Jill, but wanted to assist! Since it's a booking custom field, the file is uploaded under the booking's Files tab (you can also see it under the Custom Fields on the booking).
Hello Jill, thank you for the clarification. That makes sense so basically create the custom field and make it a requirement as part of the booking process, easy enough! Thanks
Hey Jill, just so I am clear. After the guest uploads their ID, can you see it in the booking under files or under files under the renter's contact information?
I have created new custom field code BXID and when I tried using BXID field code in messaging template, the field code does not currently render anything in preview of the message. Is this supported or will simply be supported later?
Hi Maria! The field code won't render a file name on message preview unless you have a file actually uploaded to the booking custom field you're previewing. To test this, upload a test file under the Custom Fields tab of an existing booking, then go back to Messages and preview your message and make sure you have that booking selected. You can then delete the test file from the Files tab on that same booking.
Awesome! Thank you!
Rodney, I emailed support with the same question earlier today. They confirmed that when you add the field, it's part of the page a guest sees when they go to sign the Renters Agreement - the one that asks the guests for their contact information. The form field is at the bottom of the page, then they click onward to complete the Renters Agreement. So on my end, all we need is confirmation that the guest completed the Renters Agreement to know the required file upload has been completed and happily waiting my review under Files under the booking. We already send out Renters Agreement links in post-booking emails to AirBnB and VRBO guests, so viola - the ID upload requirement is already passed along to them. It was so much LESS work to implement than I expected.
For others using Jotform, of course, we went through our templates and removed references to JotForm links. We've already had a guest complete a Renters Agreement and upload their ID via the new custom field this afternoon, so all around it's working perfectly!
If anyone needs an example, here's a test direct booking quote I sent to myself earlier. On the first page, turn down travel insurance and click next, and then you'll see the guest information form for their address, etc, and at the bottom, the ID upload field. https://orez.io/v1/q/599c25c723a64742a2d541c340886374.
Hi Alece! This addition should be out in a few weeks. Thanks for your patience!
Now that Categories have been added to Expenses (so awesome, by the way), the Expense Excel Template used to import expenses needs to have a Categories column added. Right now, because it's lacking one, we need to manually categorize each item in OR after importing the spreadsheet. With a Categories column (and, ideally, quick access to the category names from the OR system so that things line up correctly), the expense import flow would be seamless!
Hi, thank you for adding this feature. I created the custom field to request ID and it is working for a direct booking but I can't figure out how to add a File Upload button to the Rental Agreement Template. How would this work for a channel booking and at what step in the booking process will the ID be requested for Airbnb or VRBO? I would guess that it would be during the Rental Agreement signing step but I am not sure. Thanks
Per Shawn H from announcement:
"You can insert the field code into the rental agreement or messaging template to remind them that they have uploaded "X" file name as part of the process."
I have created new custom field code BXID and when I tried using BXID field code in messaging template, the field code does not currently render anything in preview of the message. Is this supported or will simply be supported later?
You can insert the field code into the rental agreement or messaging template to remind them that they have uploaded "X" file name as part of the process.
Hi Maria,
The BXID custom field is a booking field, so it won't work on email templates.
However, if you've made it a "required" field then when the guest clicks on the link to sign the rental agreement, they will see the File Upload button there on the form.
In my process, there are 2 kinds of bookings:
1) A direct booking from my website or a quote that I've sent to a potential guest
2) A booking from any other source
In the first kind of booking, as part of the booking process the guest is presented with the form to provide the "required" information (name, address, phone number, a required custom field to enter their initials that they've read & agree to our cancelation policy, and now, the file upload button for their ID) before they proceed to the page to sign the rental agreement.
In the second kind of booking, the guest receives either an email or an Airbnb message that includes a link for them to sign our rental agreement. When they click on that link they are sent into the same process flow as described for direct bookings.
So, it is the process of signing the rental agreement that also includes the File Upload button for the collection of IDs.
To see what this looks like, if you have an email template that contains the BULEASE or BUFIXUP codes, go to the list of templates in settings and click on the "Preview" option under the drop down arrow next to the edit function for that template. It will show you what the guest sees when they are viewing that email message.
I hope this helps!
All I have to say is "Thank you" for implementing features that are high on the owner's wishlist. I greatly appreciate it.
So I have tried out the new feature by following the instruction to create new custom field code as BXID and I confirm that the ID upload section is added automatically on the renter's agreement upon successful booking.
However, I tried to add BXID in email template and then I went to preview the email, BXID did not render anything in the preview.
Is custom field for uploading file supported for use in email or message templates?
