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Currently you can't set codes to be percent of rent because they could apply to some days and not others based on date criteria, and there wouldn't be a way to calculate that after the quote is created when the discount code is applied later on. We have plans to fix that, but we need to add nightly rent tracking to get there so it's a larger task.
In the meantime, you can accomplish the same goal by position -- set position on the discounts and leave the surcharge position blank, or set lower numbers on discounts and higher numbers on surcharges. Then the percent will apply only to items above it -- which will be just the rent, since the surcharges are ordered below it.
You can see more details in our discount code support article.
Please allow a Discount code to apply ONLY to Rent and nothing else.
It doesn't make sense to discount surcharges, and I certainly don't want to increase the surcharges to make up for the discount.
I'm in the same predicament. We have a 4 month long stay being paid via an insurance claim. I want to just have the insurance pay monthly but I could only send them a full bill.
It's in testing and hopefully will be released in the near future.
Thanks Paul! Very exciting news! I’ll send the email now. Also, I’m very interested in learning more about the updates you mentioned. They both seem very useful!
Hey everyone, I wanted to drop a quick note here that Zapier integration is out but invite-only at the moment. If you'd like to request access, please message the helpdesk (help@) and we'll get you hooked up. We are not going to fully close out this feature request yet as finished because it's in beta and there is ongoing work before we take it out of invite-only, but those of you that are following this topic may want early access.
PS. We also dropped a couple of other major updates yesterday like Team Access (staff invite and portal) and Descriptions Variations (being able to override specific property descriptions for certain channels/websites).
Fyi, I'm have automated text going to my cleaners the day prior to each departure. You can do this with the existing triggers and sms functionality.
any update on this feature?
Great implementation - just as I would have done it. Love that description fields are now able to be referenced too. And the previews! Everything I asked for!
Nice job by the OR Team!!
Chuck
This feature has been released. You can now add per-channel overrides as needed - navigate to Property's Description area.
https://www.ownerrez.com/support/articles/property-descriptions
Booking columns desired + (Arrival, Departure)
The other *real* concern that I have experienced is the lack of mobile-friendliness for the rental agreement. I lost a $900 booking because the guy couldn't figure out how to see the agreement---despite me sending him the attached. Bottom line -- as much as I love OR and all the thought that has gone into it -- mobile friendliness all the way around needs some serious and prompt consideration IMHO.
I agree that inquiries are like gold, and should be able to be seen immediately. I see it's been awhile since this was discussed, and wonder if there is any update on this?
We have multiple listing and use the same generic photos for somethings.
If we could have a Folder to put all of our "Generic Photos" in and then apply them to all listings, that would be fantastic!
Any chance this is on the roadmap?
It would be nice if every article on the OwnerRez website would have a "Last Updated" date on them. Sometimes, when reading a help article, I wonder if the details have ever been updated as the software has progressed. It would be nice to know if the information has been recently reviewed for changes or not.
Along with this, it might be good to have a "Needs Updating" link on the article.
Thanks!
Steve
So what exactly is your question or concern here? Sorry if I just didn't understand. The price and fees battle is a struggle for every host. Figuring out the best way to appeal to the customer and make your profit off it is something you have to test out on your own for each property. I took 1 months cleaning fees total for the 1 property and divided it by 30 days and that's how much I raised my nightly rate, to remove the fee.
I would like to be able to set different check-in and check-out times for Direct booking vs OTA.
Hi!
Not sure if this is a feature already or not but I can't find it or figure it out. Is it possible to overlay Booking Summary reports with Occupancy reports?
If there isn't I think that would be a useful metric to monitor/provide. Perhaps there are others that would be useful, as well. Maybe Pivots or something.
Thanks!
I would also love an update on this feature! This is such a bummer for me. I co-manage and co-own properties with different people and don't want them to be able to access all financial data for all my properties, but just the ones that they also manage/own.
For marketing purposes, it would be AMAZING if we could track bookings based on a discount/promo code used, particularly in a certain time frame. Getting an alert for when a discount code is used would be great too!
I am requesting we be able to configure different API rate adjustments per property.
There is not, so, I've moved this over to Feature Requests for the community to vote on.
Hello,
Is there a way to show fewer than the default 10 reviews per page in the single property reviews widget? I did not see anything in the documentation. Being able to limit it to 5 would be nice for my page layout.
Thanks,
Ryan
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I am noticing that guests that book via Airbnb are not seeing the security deposit page when they go to the link to sign the RA and fill out our custom fields form. Can you put some sort of progress bar and notice at the beginning to tell guests "You are close to completing your reservation. We need to collect these items from you:", with a list of the things and a progress bar? This lets the guests know whether they completed all the forms and helps reduce the rate of the guests exiting the forms before they finish all the forms. This way, it increases the chances that all forms are filled and guests don’t exit the process before they fill out the credit card form to gather the security deposit. |
So why doesn't OR go to them as an OR portfolio rather than a bunch of individuals? The channel managers like booking pal or rentals united are integrated with Google and they have small clients just as much as OR would. With OR as the channel manager managing the integration it should be no different than the other channel managers and Google could get thousands of properties with an OR integration
More information available here:
https://www.ownerrez.com/forums/requests/google-vacation-rentals-connectivity-partner
Any update on if this is a feature that will be considered in the near future? Would love to get our property and google business page integrated with google search / reservations.
Agreed. I used to use Superhog, but that is a horrible name for an insurance company. I'd get quite a few questions about them. Something coming from Stripe would be much better.
It would be very helpful if the FILTER on the SEASONS screen included the ability to search with a portion of the SEASON NAME. For example "Summer", "sat", etc.
It would also be nice if the date range were imbedded into the season name.
Thanks for the heads up. Would be great to see Stripe and others as tight integration with one of them looks more legitimate to a guest.
Please keep us updated.