Feature Requests

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COMMISSIONS - Add ability to have different commission rates based on listing site 0 replies

Randy H
May 22, 2023 10:56 AM
Member for 6 years 60 posts

Costs related to OTA bookings vary as do the expenses we incur as a property manager.

I would like OR to consider adding capability to have different commission rates based on listing site.

Currently on the owner screen we set the commission.

This request would be that on that commission screen having the ability to add multiple commission rates based on listing site.

Thank you

Affirm payment option 14 replies

Stacia and Larry M
May 21, 2023 4:25 PM
Member for 5 years 22 posts

.

 

 

 

Collect Photo ID Option in Rental Agreement 198 replies

Dror E
May 20, 2023 10:52 PM
Member for 3 years 5 posts

Perfect, thank you 

If you've followed the instructions in the article Ken linked above, that should be all you need to do to setup the requirement. Testing is best done by going into a booking, to the legal tab, then when you click to request an e-signature, the pop up gives you an option to preview. Once the agreement opens, scroll to the very bottom of the first page to see the ID upload section.

by Adria H – May 21, 2023 2:46 AM (UTC)

 

Collect Photo ID Option in Rental Agreement 198 replies

Adria H
May 20, 2023 10:46 PM
OR Team Member Member for 3 years 185 posts

If you've followed the instructions in the article Ken linked above, that should be all you need to do to setup the requirement. Testing is best done by going into a booking, to the legal tab, then when you click to request an e-signature, the pop up gives you an option to preview. Once the agreement opens, scroll to the very bottom of the first page to see the ID upload section.

Departure Report need a new column for Next Arrival date 0 replies

Bogdan C
May 20, 2023 4:00 PM
Member for 3 years 2 posts

Hi,

I suggest to add a new column in the departure report for next arrival date, cause it will help to see which property have to be cleaned first. In my company, those apartments with check-out and checkin same day are our priority for cleanings, after they are cleaned we start to clean those apartments that have next arrival in next days.

Also when you check only departures in a report, the report comes with arrivals dates also and that columns are useless and confusing when you have many departures to follow... so better to erase those columns and only let what i check (only departures, no arrivals, no stayings).

Property Sharing - Search for OR users in my area 1 reply

Ken T
May 20, 2023 3:22 PM
OR Alum Member for 6 years 1704 posts

Unfortunately, there is not, and at present we don't have any plans to add such a function, because of the privacy implications.

Property Sharing - Search for OR users in my area 1 reply

Donaven B
May 19, 2023 10:22 AM
Member for 3 years 45 posts

I am considering building a property sharing site for my area, but don't really have a good feel for how many users of OR I have in my area to know if this would be worthwhile.  Is there some way to search for owners in my area using OR so that we might build a network?

Drop Down Arrow Next to Properties 1 reply

Caleb M
May 18, 2023 1:22 PM
OR Alum Member for 4 years 174 posts

This is doable via CSS, if you navigate via Settings > Hosted Websites > Website in Question > Theme & Layout > CSS you can either paste code provided to you or your own in this section to modify many features of the hosted website service. 

 

For this request you could paste the following into the aforementioned section, change the border-width value to control the size of that dropdown button. Do note 4px is the default size, but you can change it to 6px or even 8px to double its size.

 

li.dropdown.header-links-menu .caret { border-width: 4px; }

Customize pages in booking guest flow! 2 replies

Lisa S
May 18, 2023 11:00 AM
Member for 3 years 18 posts

I’m with you on this!! I’d also love to embed a little survey question on the thank you page (I use Airtable forms) asking guests their top reason for choosing our rental for their stay. (Eg. Quality photos, a specific amenity they need, location, our commitment to enviro & social responsibility, referral by a friend, or other)

 

OR - I’ve also wondered why guests are being told to write their reso # down because aren’t they getting it sent to them in an email right away? Could you just change that part on the thank you page now for us all? 

Different Minimum Nights Rule for Different Channels 6 replies

Steve F
May 18, 2023 9:11 AM
Member for 5 years 1 post

Since Airbnb has been constantly changing their search criteria every year and each time restricting our ability even more to fine tune our own marketing, we need this feature more than every, in order to try to take advantage of the other channels that are more favorable to small owners and that allow us more flexibility to run our own business.  Thanks, Steve

Calendar Display - Grey Out Blocks on Month View 0 replies

Alece
May 18, 2023 8:28 AM
Member for 6 years 362 posts

I have our Display Preferences set so that blocked dates are greyed out on the ribbon view. This, however, does not transfer over to the monthly calendar view, nor is there an option to set it that way. Ideally we should be able to select that same option for the month view as well. I’d like the blocked dates to be grey whether looking at the calendar in ribbon or in month view. 

Drop Down Arrow Next to Properties 1 reply

Stacie S
May 18, 2023 6:40 AM
Member for 7 years 24 posts

Can the drop down arrow/icon be larger?  We have many visitors to our website who decide to call because they struggle to find a better way to search our properties.  We have subheadings under the Property heading which will make it easier for guests, but many miss the small arrow.  

Collect Photo ID Option in Rental Agreement 198 replies

Dror E
May 18, 2023 1:20 AM
Member for 3 years 5 posts

Do I have to do anything to include it in the rental agreement? I already checked the box for checkout acceptance quote. How do I test it? 

Report to show unsigned Rental Agreement +way to mark or Identify ID received 6 replies

Texas Vacation M
May 17, 2023 12:44 PM
Member for 3 years 8 posts

I also agree that there should be an easier way to see if a rental agreement has been signed when you look at bookings.

VRBO Native Messaging in OwnerRez via API integration 129 replies

Shawn H
May 16, 2023 6:06 PM
OR Team Member Member for 4 years 311 posts

Update: it is feature complete and in testing. That is all I can say at this time ;-)

VRBO Native Messaging in OwnerRez via API integration 129 replies

Brandon B
May 16, 2023 6:00 PM
Member for 4 years 17 posts

Any update?  :)

 

Inquiring minds want to know :p

VRBO Native Messaging in OwnerRez via API integration 129 replies

Katie K
May 16, 2023 5:55 PM
Member for 6 years 20 posts

Thank you so much for putting this together, great information!!!

Instead of Legal Agreement, Online Check in 16 replies

UstlcRentals
May 16, 2023 2:09 AM
Member for 4 years 54 posts

Yes this is an old post.  I've since made changes that helped a lot. But i think they'll pay attention or not.  No matter what the wording!!!

Ability to customize columns in list view 2 replies

Lauren N
May 15, 2023 10:33 PM
Member for 4 years 2 posts

I would like to be able to add or remove columns in list view (show door code in a column, etc.) 

Is it possible to only display the Travel Insurance option if they live in locations where the guest can be covered? 1 reply

Aunger Vacation
May 15, 2023 10:26 AM
Member for 5 years 57 posts

Is it possible to only display the Travel Insurance option if they live in locations where the guest can be covered? 

For example:
UK 
SPAIN
IRELAND 

Believe these as not covered and confuses people. 
Thanks as always 

Instead of Legal Agreement, Online Check in 16 replies

Ventura County V
May 15, 2023 1:48 AM
Member for 4 years 122 posts

... to make it sound more like an online check-in.

Do you think that by making it sound like an online check-in, that people will wait until arrival to complete it?  I state in my listings that the rental agreement is a requirement and to have it signed w/in 72 hours.  No issues in the better part of a year that I've been using agreements.

Ability to book property share properties from the site sharing the property 0 replies

Terry L
May 14, 2023 10:40 PM
Member for 8 years 10 posts

I am trying to set up a property share for another Ownerrez account I manage. I have made an agreement with an owner to pay me a small percentage for bookings made on my website. When you currently setup a property share the properties that are shared on my website can not be booked on my website, I would like for that to change. 

Add SHORT SHORT LISTING TITLE to DEFAULT DESCRIPTIONS screen 0 replies

Randy H
May 12, 2023 10:16 AM
Member for 6 years 60 posts

First of all I love the new listing description flexibility and am making the most of its capability.

One small oversight.  

Information for the AIRBNB SHORT LISTING TITLE needs to be added to DEFAULT DESCRIPTIONS and then prepopulated into the AIRBNB LISTING TITLE.

Please consider adding that value to the DEFAULT DESCRIPTIONS.

Short Description is there, but not SHORT LISTING TITLE (50 char max)

Instead of Legal Agreement, Online Check in 16 replies

Manel S
May 12, 2023 10:11 AM
Member for 3 years 92 posts

I have so many airbnb guests call me concerned about the legal agreement email.  What if it were fashioned more like an online check in? Where they fill out basic contact info and maybe vehicle type along with whatever else and then check a box that consents to terms...

I think it would be more inviting, less threatening and in turn gain more contact info about the airbnb guests. 

UPDATE: I have implemented my own form of this with he language i use on my email template. And so far total success. I'm gathering guests contact info almost every time now and no more worries from the guests. I plan to add more elements but for now the basic email subject saying "online check in" is a win!

Can you share your email language? Do you request it right after booking or X days before check-in?

Add a BACK BUTTON 1 reply

Manel S
May 12, 2023 10:09 AM
Member for 3 years 92 posts

I initially thought this was needed but it already exists with gestures or keyboard shortcuts.... on mobile devices swipe right from edge of screen on Mac control [ will take you back a screen... it's the same as browser back button or gesture

Search By $ amount 5 replies

Donaven B
May 12, 2023 9:03 AM
Member for 3 years 45 posts

This does work and I appreciate the reply.  Unfortunate it's about a 5 click trip rather than just using the search box to turn up the transaction... but this is better than what I was doing...  Is there some technical reason we can't use the search box for net deposits?

Search By $ amount 5 replies

Joel P
May 12, 2023 8:50 AM
OR Team Member Member for 16 years 169 posts

Hi Donaven,

If you are using Stripe, Lynnbrook, and/or Airbnb, you can look up deposits by amount on the Deposits list. Use the filter to find the Deposit with the net amount matching your bank statement.

Search By $ amount 5 replies

Donaven B
May 11, 2023 8:58 PM
Member for 3 years 45 posts

the text fields provided in our bank transaction don't seem to easily tie to anything on the booking... so it would be very nice to be able to use the search box to find a deposit amount tied to a particular booking.  then I can tie the deposit to a particular property and booking without running reports

Floor Plans, potrait photos, search option for forums 11 replies

Ventura County V
May 11, 2023 2:59 PM
Member for 4 years 122 posts

Russ, I've used the photo method and it works great on ABB, VRBO and my site.  The aspect ratio has been fine.  You can always move it higher in the photo list if that's an issue.

Floor Plans, potrait photos, search option for forums 11 replies

Russ
May 11, 2023 10:36 AM
Member for 3 years 32 posts

Hi Joel,

That will work for me!  I didn't realize overriding the OR Website was an option.  OwnerRez seems to strip out a lot of HTML when I tried doing collapsible sections with floor plans, also when I tried html modal popups with floor plans but uploading the images gets it done for now.