Feature Requests

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2 Factor Authentication For OR Account Login. 11 replies

Chris Hynes
Dec 10, 2022 7:13 AM
OR Team Member Member for 13 years 1406 posts

If you are logged in to the main account, you won't be able to access the Safeguards page for your own account. To get back to your own account, use the "Unimpersonate" button in the top-right corner to log back out of the main account into your own account.

Then you'll be able to access the Safeguards page for your own account.

2 Factor Authentication For OR Account Login. 11 replies

On T
Dec 9, 2022 9:42 PM
Member for 3 years 1 post

Hello. I am using a Staff Member / Team Access account and I cannot seem to access the Safeguards page to setup 2FA for my account. How will this work??

Thanks,
On

Google Vacation Rentals Connectivity Partner 326 replies

Aaron T
Dec 9, 2022 1:31 PM
Member for 6 years 2 posts

I would like to join the beta. Thanks.

Cleaning fee options based on number of nights 1 reply

Ken T
Dec 8, 2022 11:07 PM
OR Alum Member for 6 years 1704 posts

You can do all of that... with direct bookings.  Unfortunately, Airbnb does not allow anything like that, so, you'd have to reach out to them with the suggestion.

Cleaning fee options based on number of nights 1 reply

Carol G
Dec 8, 2022 10:32 PM
Member for 4 years 3 posts

As Airbnb rolls out its winter release and focuses more on cleaning fees, it would be great to have more options as to how cleaning fees can be structured.  I am much more willing to reduce my cleaning fee or eliminate it based on amount of rent on a reservation.  My cleaners charge me the same fees regardless of length of stay.  However, as a host, I am willing to absorb more of that cost if it's a high dollar reservation.  For example, during my peak season,  I am able to get $5000 for a weekly stay.  It's not as bad to absorb the $250 cleaning fee.  However, during my shoulder season, I'm only able to charge $1000 for a weekly stay.  Absorbing $250 when the weekly stay is only $1000 becomes very steep.  It would be great to be able to structure my cleaning fees based on the rent charged (before taxes and OTA fees).   I hope we have the ability to do that in the near future.

Thank you!

Carol G

Import TouchStay guidebook links into OwnerRez 4 replies

Ken T
Dec 8, 2022 10:10 PM
OR Alum Member for 6 years 1704 posts

Please write in to the Helpdesk with examples, so we can take a look.  So long as it's being sent after the guest has booked, I don't see any reason why it shouldn't work with Airbnb.

Import TouchStay guidebook links into OwnerRez 4 replies

Sarah C
Dec 8, 2022 3:49 PM
Member for 3 years 2 posts

Does this integration work for an AirBNB template? I'm unable to insert a link, nor am I able to bring in my Custom Field Definition ({BXTOUCHSTAYLINK}) into the template when I try to create an "AirBNB template."

Full API sync with Breezeway 24 replies

Ardent Vacation
Dec 8, 2022 12:13 PM
Member for 3 years 1 post

Yay! So happy to hear this. Adding Breezeway will free me up to help my business grow. Hoping for EARLY Q1 :D

2 Factor Authentication For OR Account Login. 11 replies

Shawn H
Dec 8, 2022 10:19 AM
OR Team Member Member for 4 years 311 posts

Two-Factor Authentication has been released! Read the support article here: https://www.ownerrez.com/support/articles/privacy-security-two-factor

Google Vacation Rentals Connectivity Partner 326 replies

Alejandro M
Dec 7, 2022 10:26 PM
Member for 4 years 1 post

Please sign me in the Beta 

PM - Recurring Expenses 64 replies

Shawn H
Dec 7, 2022 9:26 PM
OR Team Member Member for 4 years 311 posts

Have you made any progress on this? Recurring expenses are needed

Hello! We're currently working on a lot of groundwork to make this possible, which will be released in the new year. Automatic (or recurring) Expenses is on the roadmap for 2023, probably in Q2 or Q3.

Google Vacation Rentals Connectivity Partner 326 replies

Julie S
Dec 7, 2022 6:41 PM
Member for 5 years 6 posts

I would like to participate in the beta testing once begun. 

Leaping Fawn Lodge. 

Include a Total Column for Adults and Children 0 replies

Sloanish
Dec 7, 2022 3:16 PM
Member for 7 years 168 posts

I assume that Guests is Adults plus Children

If so add a Column called G for Adults plus ChildrenTotal Column to the right of P

 

 

Multiple payments or Staged payments 5 replies

Sloanish
Dec 7, 2022 3:05 PM
Member for 7 years 168 posts

Very Much Needed as any rental company occasionally will have to deal with both long and short term.

Thermostat Integration 45 replies

House of Games
Dec 7, 2022 2:56 PM
Member for 4 years 3 posts

Yes, this is because the OR emails are sent from the *@inquiryspot.com rather than from your associated email account. 

It's been awhile since I set it up and I honestly don't remember how I did it. I think I set the OR trigger to send to my email account, then I set a rule in that account to forward that email to IFTTT. 

There is a great reddit community devoted to IFTTT issues. This is a workaround I just found; I'm not sure it will help you but it may get you started down the rabbit hole. : )

https://www.reddit.com/r/ifttt/comments/b85ni8/gmail_mail_forwarding/

Let us know how it works out for you; it might be helpful for future OR users to know exactly how to configure it. I sure wish I had written down what I did to make that piece work. 

Good luck!

by Dori123 – Jun 13, 2022 2:58 PM (UTC)

 

Do you not use this anymore? Or is it possible for you to post screenshot of your OR settings and IFTTT settings? I think many people would find this useful. 

Year End Statement for PM 71 replies

Ken T
Dec 7, 2022 11:29 AM
OR Alum Member for 6 years 1704 posts

[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/year-end-statements)]

User Access authorities 11 replies

Kismet Prop
Dec 7, 2022 9:14 AM
Member for 7 years 30 posts

What we have now is not an option.  If you use the PM side of the platform, you can hide the reports menu from employees/staff but, they still have full access to all the PM menu option which shows all the PM financials.  This makes absolutely no sense.  You need to hide the PM menu as well as the reports.

Actually, the daily checklist report is very helpful to any staff member.  If you can lock all reports and the PM menu and give access to the Daily Checklist report, that would be so helpful.

 

Waiting for this change for a while now.... disappointed that it's just not a viable option to just hide the report menu.

Year End Statement for PM 71 replies

Julie A
Dec 7, 2022 8:45 AM
Member for 7 years 28 posts

Has this been requested yet? I'm currently entering total monthly rent, commission, and expenses into excel year end statements for 50 properties and counting. If this could be downloadable like the monthly statements my life would be 10000% better :)

Year end statements 2 replies

Julie A
Dec 7, 2022 8:39 AM
Member for 7 years 28 posts

I just came here to post this same question. A simple year end statement showing each owner's gross revenue, total commission, total expense and net per month would be LIFECHANGING.

Year end statements 2 replies

Cheryl R.
Dec 6, 2022 7:35 PM
Member for 8 years 23 posts

Any update on when the new year end statements for PM's/owners will be available?

User Access authorities 11 replies

Shawn H
Dec 6, 2022 6:37 PM
OR Team Member Member for 4 years 311 posts

Hello! Now that Team Access (User Invites) is out, we're next going to do Read-Only access. "Tiered Access" will come after that, which we are working to get to in mid-2023. It's not in development yet, so it's not committed work but something we do have on the roadmap to get to as soon as we can.

Google Vacation Rentals Connectivity Partner 326 replies

Delaware Luxury
Dec 6, 2022 6:21 PM
Member for 5 years 3 posts

Also interested in the beta test!  Thanks so much!

Monica Zuniga

Google Vacation Rentals Connectivity Partner 326 replies

Brian O
Dec 6, 2022 5:05 PM
Member for 4 years 1 post

I already had upvoted this feature and would like to be part of the beta testing.

Google Vacation Rentals Connectivity Partner 326 replies

Black Bear Lodge Management L
Dec 6, 2022 5:03 PM
Member for 4 years 2 posts

Hello everyone… As much as I love receiving 500 emails a day if we could please follow the instructions that were in the initial post and create I hope ticket ask him to be added instead of replying to this forum, it would be great…

Wheelhouse 39 replies

Rex C
Dec 6, 2022 5:01 PM
OR Team Member Member for 4 years 82 posts

Hi Alanna,

Nothing is off the table, it's just a matter of time. I see you just replied to the WheelHouse forum thread about OwnerRez integration, which is the best thing to do. The ball is currently in their court!

https://wheelhouse.canny.io/integration-requests/p/ownerrez

Google Vacation Rentals Connectivity Partner 326 replies

Vlad Y
Dec 6, 2022 4:59 PM
Member for 3 years 1 post

Please add me!

Google Vacation Rentals Connectivity Partner 326 replies

MyShortTermHome
Dec 6, 2022 4:58 PM
Member for 6 years 16 posts

I’d like to be in the beta. 

PM - Recurring Expenses 64 replies

BNB Louisville
Dec 6, 2022 4:41 PM
Member for 5 years 2 posts

Have you made any progress on this? Recurring expenses are needed

Google Vacation Rentals Connectivity Partner 326 replies

Daniel Dunes
Dec 6, 2022 4:01 PM
Member for 8 years 2 posts

Definitely interested in being part of the beta test!

Google Vacation Rentals Connectivity Partner 326 replies

North Topsail Re
Dec 6, 2022 3:55 PM
Member for 6 years 2 posts

Yes! We would love to participate!  Please add us ☺️