Feature Requests

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Availability search WITH booking 7 replies

Shelley S
Oct 18, 2022 12:26 PM
Member for 4 years 31 posts

Actually, yes my current website is on Wix but I'm in the processing of building a new one on Wordpress.

You can see it here (still in development): stardustretreatgroups.com

Will I be able to insert an availability search WITH booking in wordpress? How do I find the widget to do that?

Availability search WITH booking 7 replies

Ken T
Oct 18, 2022 12:01 PM
OR Alum Member for 6 years 1704 posts

It actually already does work this way.

The reason it isn't for you, is, because you are using Wix, and Wix has put the widget in an iframe which is preventing it from communicating from its fellow widgets.  You may need to talk to Wix to get them to turn it off, but once they do that, the data will be transferred as expected.

https://www.ownerrez.com/support/articles/wix-widgets#iframe

Please reach out to the Helpdesk if you need additional assistance.

House Rules as a field for Rental Agreements (& Emails) 3 replies

UstlcRentals
Oct 17, 2022 9:49 AM
Member for 4 years 54 posts

Such a great idea! One of my properties is a houseboat with special requirements, like flip a switch on when you shower to drain water from boat or its a step 50 stair climb that Guests must be able to walk. I emphasize this stuff several times in listing and in house rules but so many guests argue they never saw anything about it any of it. With the rules on the agreement they sign, I feel it would give more support for me on my end of the situation and HOPEFULLY give them one more opportunity to see it. 

I know it's a different reason than what you mentioned... but i guess it just goes to show there are multiple benefits to it! 

 

:)

Memorized Reports 1 reply

Chris L
Oct 16, 2022 10:16 PM
Member for 8 years 211 posts

Omg yesss!!!

More branding customization 1 reply

Ken T
Oct 15, 2022 8:50 PM
OR Alum Member for 6 years 1704 posts

You actually can do quite a bit of this using CSS, Property Tags, and our WebAssist service.

https://www.ownerrez.com/support/articles/hosted-website-css-magic

https://www.ownerrez.com/support/articles/tags#assign-property-tag

 

Availability search WITH booking 7 replies

Shelley S
Oct 15, 2022 6:18 PM
Member for 4 years 31 posts

You are really lacking in one important widget.

Right now, you offer an availability search widget (in which the returned available results simply give a "more details" button to go to that room page) - and a inquiry/book now widget.

It would be SUPER HELPFUL if you could develop an availability search widget - but one that returned an actual BOOK NOW button for the available properties.

This is pretty common across hotels and accommodations. You do a search for your dates, and the rooms that come up, you can click to book it right then and there.

Only being able to send the guest to ANOTHER PAGE and THEN they complete the booking from there is an extra unnecessary step.

Or perhaps your availability search widget could return results that offer both options: A button for "more info" and a button to "book now."

That would be MOST helpful.

More branding customization 1 reply

Shelley S
Oct 15, 2022 6:14 PM
Member for 4 years 31 posts

I would like to see a little more customization ability in colors and such. The ability to select/input a certain brand color for titles, rooms names on the searches, etc.

Discount code used once per guest 2 replies

Lisa S
Oct 14, 2022 9:30 AM
Member for 3 years 18 posts

Could OR add a feature where a discount code can only be used once per guest? I’d like to start giving out a discount code for folks when they sign up to my email list, but each guest should only be able to use it on one stay.  Thanks!

Allow discount code to be flat rate 6 replies

BirdSongAZ
Oct 13, 2022 11:28 PM
Member for 5 years 4 posts

I would like the ability to offer a percentage discount on ONE night if stay is 3 nights.  So, stay Mon - Wed, with Wed being 50% off.  Not 50% off the Subtotal of rent.

Allow for triggers to be tied to flexible check-in times (not just standard property check-in time) 1 reply

Chandler S
Oct 13, 2022 5:03 PM
Member for 6 years 30 posts

To add a little flexibility, can we add trigger timing to align with a booking's check-in time? In my specific instance I'm looking for my SMS check-in welcome message to be sent one hour before check-in. This works fine as long as there's not an early check-in, in which case it becomes a manual process of remembering if the guest requested early check-in and manually sending my SMS welcome message with access codes. Would be great if we could automate that with a trigger tied to the guest's check-in time we stipulate with their specific booking.

Gap night manual override 4 replies

Jesse M
Oct 13, 2022 1:46 PM
Member for 4 years 1 post

+ 1

We can handle same day turnovers some of the time,  but not all of the time.    We would like to be able to adjust accordingly. 

Repeat Guest Trigger 1 reply

BlueMtnCabins
Oct 13, 2022 1:41 PM
Member for 9 years 1198 posts

use tag?

Ability to duplicate a trigger, or save-as another trigger. 1 reply

SteveK-NC
Oct 8, 2022 7:16 PM
Member for 3 years 5 posts

 I've got several triggers that I'd like to set-up that are all similar, except each uses a different tag or slight change in criteria.  I don't believe there's any way to quickly duplicate a trigger or "save as another name", but that would be helpful for a future release.

Thanks!!

Automated reply messaging during after hours. 6 replies

Brandon and Rebe
Oct 8, 2022 10:12 AM
Member for 5 years 3 posts

I would like to be able to send an automated reply to the guest during specific hours (after hours) for instructions for them to contact the on call service..

Memorized Reports 1 reply

Michele W
Oct 8, 2022 7:39 AM
Member for 7 years 49 posts

We all use reports, in varying degrees, a memorized report drop down would be AWESOME!!!!! Data entry is BORING. Keep up the good work team OR! 

Booking page 0 replies

Rob and Tammy A
Oct 7, 2022 11:35 AM
Member for 3 years 1 post

Would like to have an option to shade Fri and Sat as the weekend instead of Sat and Sun. We used Think Reservations for years and that's how their page is set up since Friday and Sat is the peak stay rates. 

 

 

Collect Photo ID Option in Rental Agreement 198 replies

CWV
Oct 5, 2022 11:57 AM
Member for 6 years 63 posts

Click on the image and it opens up

Collect Photo ID Option in Rental Agreement 198 replies

Ginny M
Oct 5, 2022 11:47 AM
Member for 5 years 13 posts

Hoping if we turn off the alerts for all the random conversations we will still be able to refer back to the feature conversations if needed in the future? 

Collect Photo ID Option in Rental Agreement 198 replies

CWV
Oct 5, 2022 11:27 AM
Member for 6 years 63 posts

We have two in the custom fields for the reservation 

Collect Photo ID Option in Rental Agreement 198 replies

Melanie M
Oct 5, 2022 11:20 AM
Member for 4 years 4 posts

Are you able to require the selfie through the registration flow or do you have them send it to you separately?  

Collect Photo ID Option in Rental Agreement 198 replies

CWV
Oct 5, 2022 11:18 AM
Member for 6 years 63 posts

We have it on our form and required and people are using their phones to take and send photos. We have not had an issue with any reservations for the last two months. We require a photo ID and a Selfie. People like the selfie part.

Collect Photo ID Option in Rental Agreement 198 replies

Arrive and Thriv
Oct 5, 2022 11:12 AM
Member for 5 years 42 posts

Is there a way to make the Photo ID entry "optional" initially so that if someone is booking it on their computer (or don't have their ID nearby) they don't have to enter it right then, but then they get notified immediately afterward (by SMS, Email, & Airbnb Message) that they need to send in their ID as well?  (That way they could complete that part on their phone if preferred, for example).  Then make the check-in instructions based on whether the ID has been submitted?  If so, that might be the best process.  Is it possible to gatekeep check-in instructions until a file has been submitted through that ID request on the form?

Thanks, OR!  So glad to have this tool.  Just trying to finesse it for ease of our guests' use.

Property sharing - enhancements please! 3 replies

BlueMtnCabins
Oct 4, 2022 6:39 PM
Member for 9 years 1198 posts

Great list!  Couple of great low-hanging fruit ones there, and I know the pet filter and the location consolidation ones are already on our list to do for property searching generally (ie. across all such widgets, not just shared properties).

by Paul W – Oct 4, 2022 7:02 PM (UTC)

Thank you, great minds think alike!

Property sharing - enhancements please! 3 replies

Paul W
Oct 4, 2022 3:02 PM
OR Team Member Member for 16 years 883 posts

Great list!  Couple of great low-hanging fruit ones there, and I know the pet filter and the location consolidation ones are already on our list to do for property searching generally (ie. across all such widgets, not just shared properties).

Automatically follow up on a quote or inquiry 11 replies

Stay Hudson
Oct 4, 2022 12:53 PM
Member for 4 years 3 posts

Oops, I forgot to vote for the feature. Thanks!

Automatically follow up on a quote or inquiry 11 replies

Stay Hudson
Oct 4, 2022 12:40 PM
Member for 4 years 3 posts

I would also be interested in a feature that allows me to trigger an automated follow up on quotes. Thanks!

Repeat Guest Trigger 1 reply

Alan M
Oct 4, 2022 10:12 AM
Member for 3 years 4 posts

It would be cool to have a repeat guest trigger option that would send a more personalize welcome/thanks for booking template to guests who have booked with you before as opposed to the generic one all guests see now.

Ribbon Enhancements... 29 replies

PacViewLodging
Oct 4, 2022 10:12 AM
Member for 6 years 116 posts

Its not a feature if it is annoying and it is a CONSTANT RECURRING reminder of something that just doesn't work.

Collect Photo ID Option in Rental Agreement 198 replies

Drift Away™️
Oct 4, 2022 10:11 AM
Member for 5 years 2 posts

As with any computer, the file or pic you’re uploading would need to be stored somewhere on your computer. So, yea, you have the process correct - get the file you need onto your computer and upload it. You can either mark the field as “required” or not. It has nothing to do with which type of device you’re on. Hope that helps. 

Ribbon Enhancements... 29 replies

Alan M
Oct 4, 2022 10:05 AM
Member for 3 years 4 posts

I agree entirely with the above about the ribbon view. I am new to OR but came over from iGMS. The ability to scroll the ribbon view and simultaneously see the rates for unbooked nights was a major help on iGMS, If we got this on the OR platform it would make me so happy!