Feature Requests

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Collect Photo ID Option in Rental Agreement 198 replies

CWV
Aug 30, 2022 9:25 PM
Member for 6 years 63 posts

Thank you, thank you, thank you......just need initials feature legal agreement - :) 

 

Allow exceptions to gap night and minimum or maximum night rules on specific dates bases 7 replies

Shawn H
Aug 30, 2022 5:48 PM
OR Team Member Member for 4 years 311 posts

Changeover overrides are also planned.

Batch edit discounts & surcharges 0 replies

Maarten H
Aug 30, 2022 12:32 PM
Member for 3 years 23 posts

Feature Request 

It would be great if we could batch edit Discounts and Surcharges to change things like their Season or ranking Position.

 

 

 

Collect Photo ID Option in Rental Agreement 198 replies

IK
Aug 29, 2022 7:57 PM
Member for 6 years 3 posts

Thanks!

Collect Photo ID Option in Rental Agreement 198 replies

Ken T
Aug 29, 2022 5:25 PM
OR Alum Member for 6 years 1704 posts

There is not - but, it's being discussed for v2.

Allow exceptions to gap night and minimum or maximum night rules on specific dates bases 7 replies

Scott J
Aug 29, 2022 2:27 PM
Member for 7 years 244 posts

Yes!

Allow exceptions to gap night and minimum or maximum night rules on specific dates bases 7 replies

Maarten H
Aug 29, 2022 1:54 PM
Member for 3 years 23 posts

I would suggest, for similar last minute situations, to also be able to overrule the booking window rules.

For instance, I have a standard 3-day booking window to be able to prepare the house, but if I have the house ready and I want to put 1 night on the market for the next day, I would like to be able to overrule that for that particular date.

 

 

Check-In & Out Allowed Days 34 replies

Ken T
Aug 28, 2022 6:57 PM
OR Alum Member for 6 years 1704 posts

Yes, this is planned for the fairly near future.

Check-In & Out Allowed Days 34 replies

Jay M
Aug 28, 2022 6:52 PM
Member for 4 years 2 posts

For sure you should vote if you haven’t already - this should be a feature 

Trigger For Exact Day of Week Trash Reminders 72 replies

Norman H
Aug 28, 2022 6:13 PM
Member for 5 years 1 post

Agreed.  Want this feature

Collect Photo ID Option in Rental Agreement 198 replies

Kim E
Aug 28, 2022 4:46 PM
Member for 4 years 7 posts

I see this feature is released which is wonderful! I was wondering if there is a way to allow for multiple ID image uploads. I have the need to collect the Driver's license for every potential golf cart driver, who might be using our golf cart, while staying at our vacation rental. Ideally, I'd like to collect the photo ID of the agreement signer. And then send a link at a later date, for others to upload their IDs securely. As I don't want to hold up the agreement signing process, while they wait to collect DL photo from everyone in their party.

Thanks!

Check-In & Out Allowed Days 34 replies

Katie and Sean B
Aug 28, 2022 4:45 PM
Member for 4 years 10 posts

At the top it says “vote for this feature” click on that. Maybe if it gets enough votes they will do it

Check-In & Out Allowed Days 34 replies

Michele R
Aug 28, 2022 4:42 PM
Member for 6 years 1 post

I totally agree with you Dori123!  That's why I went looking for this function, too.

 

Check-In & Out Allowed Days 34 replies

Katie and Sean B
Aug 28, 2022 4:40 PM
Member for 4 years 10 posts

At the top it says “vote for this feature” click on that. Maybe if it gets enough votes they will do it

Check-In & Out Allowed Days 34 replies

Katie and Sean B
Aug 28, 2022 4:39 PM
Member for 4 years 10 posts

At the top it says “vote for this feature” click on that. Maybe if it gets enough votes they will do it

Check-In & Out Allowed Days 34 replies

Dori123
Aug 28, 2022 4:00 PM
Member for 5 years 90 posts

I would like to be able to block EITHER check in or check out on specific days (like Christmas). I don't care if people are doing one or the other on the holidays, but I want to prevent my cleaning crew from doing a flip on holidays. Please consider implementing; this seems like easy coding and would be super helpful! 

Thanks

Check-In & Out Allowed Days 34 replies

Ash
Aug 28, 2022 3:48 PM
Member for 4 years 7 posts

Hi

I've only just started to use OwnerRez and restricting check in check out on major travel days was my first priority. So it was disappointing that OwnerRez does not have this feature, especially when inferior systems do!  I wanted to stop check ins and outs on December 25, 26, 31, Jan 1, July 3, 4 and so on. Ultimately, I had to create a new season for each day, as this is the only way to restrict the check in and check out. Any serious property manager would want this feature as it really does increase revenue. I hope all you guys at OwnerRez are listening! LOL

 reply

Check-In & Out Allowed Days 34 replies

Katie and Sean B
Aug 28, 2022 10:04 AM
Member for 4 years 10 posts

Has this feature been released? I’m hoping to prevent people from checking in/out on thanksgiving, Christmas, New Year’s Eve, etc. I set minimum night stays around the holidays but I couldn’t find where to prevent check in/out on the actual holiday

Email from OR Subject reformat to be useful 1 reply

Ken T
Aug 27, 2022 2:57 PM
OR Alum Member for 6 years 1704 posts

Many of these are System Messages:

https://www.ownerrez.com/support/articles/system-messages

You can override the default email templates that the use, and, when you do that, you can rearrange the subject line however you please to your convenience.

Collect Photo ID Option in Rental Agreement 198 replies

Aug 27, 2022 2:47 PM
Member for 4 years 17 posts

Email from OR Subject reformat to be useful 1 reply

Sloanish
Aug 27, 2022 1:20 PM
Member for 7 years 168 posts

Currently on my iPhone in the email view of all emails all I see is:

[Booking # ORB566####] Security dep

I need to open the email to see what it’s actually about  

[Booking # ORB566#####] Security deposit for Mickey Mouse at CMH West Wing will be automatically released tomorrow

if you list it like this next example I do not have to open the email  

Sec. Deposit will release tomorrow for Mickey Mouse [Booking # ORB566######]

In general - Put the action first. For example

ErrorFailed

Released

Renewed

Etc. 

as it is now you have to open the emails to see what’s happening. wastes time. 

Collect Photo ID Option in Rental Agreement 198 replies

OPCD TX
Aug 26, 2022 5:12 PM
Member for 6 years 24 posts

Right on, Thanks Shawn, AKA Jill. :) I Appreciate this, We have been waiting a long time for this. 

Collect Photo ID Option in Rental Agreement 198 replies

Shawn H
Aug 26, 2022 5:02 PM
OR Team Member Member for 4 years 311 posts

Hey Jill, just so I am clear. After the guest uploads their ID, can you see it in the booking under files or under files under the renter's contact information?

by OPCD TX – Aug 26, 2022 8:59 PM (UTC)

I know I'm not Jill, but wanted to assist! Since it's a booking custom field, the file is uploaded under the booking's Files tab (you can also see it under the Custom Fields on the booking).

Collect Photo ID Option in Rental Agreement 198 replies

Thais & Rodney M
Aug 26, 2022 5:02 PM
Member for 3 years 4 posts

Hello Jill, thank you for the clarification. That makes sense so basically create the custom field and make it a requirement as part of the booking process, easy enough! Thanks

Collect Photo ID Option in Rental Agreement 198 replies

OPCD TX
Aug 26, 2022 4:59 PM
Member for 6 years 24 posts

 

Hey Jill, just so I am clear. After the guest uploads their ID, can you see it in the booking under files or under files under the renter's contact information?

Collect Photo ID Option in Rental Agreement 198 replies

Shawn H
Aug 26, 2022 4:57 PM
OR Team Member Member for 4 years 311 posts

I have created new custom field code BXID and when I tried using BXID field code in messaging template, the field code does not currently render anything in preview of the message. Is this supported or will simply be supported later?

by Maria M – Aug 26, 2022 6:51 PM (UTC)

Hi Maria! The field code won't render a file name on message preview unless you have a file actually uploaded to the booking custom field you're previewing. To test this, upload a test file under the Custom Fields tab of an existing booking, then go back to Messages and preview your message and make sure you have that booking selected. You can then delete the test file from the Files tab on that same booking.

Add Categories column to the Expense Excel template (PM Module) 2 replies

Alece
Aug 26, 2022 4:55 PM
Member for 6 years 362 posts

Awesome! Thank you!

Collect Photo ID Option in Rental Agreement 198 replies

The Raspberry Rentals T
Aug 26, 2022 4:53 PM
Member for 5 years 7 posts

Rodney, I emailed support with the same question earlier today. They confirmed that when you add the field, it's part of the page a guest sees when they go to sign the Renters Agreement - the one that asks the guests for their contact information. The form field is at the bottom of the page, then they click onward to complete the Renters Agreement. So on my end, all we need is confirmation that the guest completed the Renters Agreement to know the required file upload has been completed and happily waiting my review under Files under the booking. We already send out Renters Agreement links in post-booking emails to AirBnB and VRBO guests, so viola - the ID upload requirement is already passed along to them. It was so much LESS work to implement than I expected. 

For others using Jotform, of course, we went through our templates and removed references to JotForm links. We've already had a guest complete a Renters Agreement and upload their ID via the new custom field this afternoon, so all around it's working perfectly! 

If anyone needs an example, here's a test direct booking quote I sent to myself earlier. On the first page, turn down travel insurance and click next, and then you'll see the guest information form for their address, etc, and at the bottom, the ID upload field. https://orez.io/v1/q/599c25c723a64742a2d541c340886374.

Add Categories column to the Expense Excel template (PM Module) 2 replies

Shawn H
Aug 26, 2022 4:47 PM
OR Team Member Member for 4 years 311 posts

Hi Alece! This addition should be out in a few weeks. Thanks for your patience!

Add Categories column to the Expense Excel template (PM Module) 2 replies

Alece
Aug 26, 2022 4:36 PM
Member for 6 years 362 posts

Now that Categories have been added to Expenses (so awesome, by the way), the Expense Excel Template used to import expenses needs to have a Categories column added. Right now, because it's lacking one, we need to manually categorize each item in OR after importing the spreadsheet. With a Categories column (and, ideally, quick access to the category names from the OR system so that things line up correctly), the expense import flow would be seamless!