Feature Requests

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Is there a way to add a note or flag to a date on the ribbon calendar? 7 replies

Ken T
Mar 6, 2020 10:37 AM
OR Team Member Joined Aug, 2019 1704 posts

Right now - no. That's a very commonly requested feature, and I know the engineers have done some work in that direction. No ETA though.

Is there a way to add a note or flag to a date on the ribbon calendar? 7 replies

Valerie R
Mar 6, 2020 10:36 AM
Joined Sep, 2019 122 posts

I'm wondering if there is a way to add a note or a flag of some sort to a date on the ribbon calendar? This would be helpful if we want to call out something related to that particular day.

For example, I just approve an early check in time for a guest but I told him if we should happen to take a booking for a guest who would be checking out the morning this guest arrives we may have to revert to the later default check in time in order to allow the housekeeper time to turn the house over between the two bookings. I'd like to be able to add a note to that day on the calendar so that it would remind me about this if I'm looking at the calendar or if I take another booking that checks out on that day.

Multiple month calendar widget: Don't display rates for nights already booked 5 replies

Ken T
Mar 6, 2020 10:35 AM
OR Team Member Joined Aug, 2019 1704 posts

We've made this change. Please take a look at your public rate calendar on your website, it should now not be showing rates for booked dates.

Expenses / Maintenance 10 replies

Sarah H
Mar 4, 2020 12:33 PM
Joined Jul, 2019 109 posts

Excited for this as well. Keep Rocking OR Team.

Expenses / Maintenance 10 replies

Ken T
Mar 3, 2020 11:13 AM
OR Team Member Joined Aug, 2019 1704 posts

Later this year, we hope... not right away I'm afraid.

Expenses / Maintenance 10 replies

Kismet Prop
Mar 3, 2020 10:08 AM
Joined Sep, 2018 29 posts

Any idea when the PM changes are coming?

Multiple month calendar widget: Don't display rates for nights already booked 5 replies

Mitchell C
Mar 2, 2020 12:56 PM
Joined Jan, 2019 18 posts

Thanks!

Multiple month calendar widget: Don't display rates for nights already booked 5 replies

Ken T
Mar 2, 2020 12:41 PM
OR Team Member Joined Aug, 2019 1704 posts

Yes, good point. I've sent this over to the engineers.

More accounting integrations - Zoho Books or Wave Apps? 2 replies

Ken T
Mar 2, 2020 11:42 AM
OR Team Member Joined Aug, 2019 1704 posts

We've thought about adding Xero, not sure about those other two. But, you can export just about everything in OwnerRez into Excel files, and most accounting systems will let you import data that way too, so it should be possible to make them work for you.

Google My Business - Add to where guests posted their review. 8 replies

Ken T
Mar 2, 2020 11:41 AM
OR Team Member Joined Aug, 2019 1704 posts

We're keeping an eye on Google and may add more connections to them in the future.

In the meantime, you can add a link to your email template where you request guests to write reviews, to your "Google My Business" account. We have several clients doing that.

Multiple month calendar widget: Don't display rates for nights already booked 5 replies

Mitchell C
Mar 2, 2020 11:08 AM
Joined Jan, 2019 18 posts

I don't know if this is a feature request or an option I haven't found yet. For the multiple month calendar widget, I would like to show the rate, but only for the nights NOT booked. It seems evident if you're using dynamic pricing, which I am, you would not want to show the price for a night already booked. This is especially true if the amount shown is less than what the scheduled guest has previously agreed to pay.

More accounting integrations - Zoho Books or Wave Apps? 2 replies

Dewey Getaway
Mar 1, 2020 9:45 PM
Joined Feb, 2020 49 posts

Are there any plans for integration with other accounting systems? I'm particularly interested in Zoho Books but Wave Apps is also a possibility.

Google My Business - Add to where guests posted their review. 8 replies

Las Gaviotas Ren
Mar 1, 2020 7:25 PM
Joined Jan, 2018 4 posts

Please add "Google My Business" to the choices of where guests posted their review.

Please show booking status on reports 0 replies

Val Rogers
Mar 1, 2020 5:53 PM
Joined Oct, 2016 34 posts

I am running the Line Item Pivot Report to gather data to send to my clients at the end of each month. I'd like to suggest that the booking status be included in that report like it is on the Booking detail report. For example:

BOOKING DETAIL REPORT:
Sheehan, Brad [CANCELED]

LINE ITEM PIVOT REPORT:
Brad Sheehan

There is nothing on the Line Item Pivot report to alert that this was a canceled booking.

I want to include canceled bookings on the report because some of them may have charges that should be documented on a canceled booking. But some other canceled bookings may not and it is easy to miss the fact that any of these are canceled bookings.

I hope this is possible, thanks!

Split days onHosted Widget link (calendar) to show check-in/check-out 6 replies

Valerie R
Feb 27, 2020 5:14 PM
Joined Sep, 2019 122 posts

Ohhh, perfect!! I didn't know that, but now I do! Thank you, this will work great.

Split days onHosted Widget link (calendar) to show check-in/check-out 6 replies

Chris Hynes
Feb 27, 2020 5:01 PM
OR Team Member Joined Oct, 2012 1403 posts

To clarify... you can create a Ribbon type calendar widget and share that just like the Multi-month calendar widget. It'll just show "Booked" instead of guest info, but you will get the segmented view you're looking for.

Split days onHosted Widget link (calendar) to show check-in/check-out 6 replies

Valerie R
Feb 27, 2020 4:57 PM
Joined Sep, 2019 122 posts

That's too bad. I don't know what the reasoning was behind deciding not to show split dates on the widget calendars. But with all of the conversations here in the forum about methods to use to communicate booking dates with housekeepers, it seems allowing split dates to the "hosted" calendar widget would meet those needs.

Until then, I guess I'll have to create a Google calendar to share with the housekeepers.

Split days onHosted Widget link (calendar) to show check-in/check-out 6 replies

Ken T
Feb 27, 2020 4:47 PM
OR Team Member Joined Aug, 2019 1704 posts

Unfortunately not. We've talked about making the Portal Access a feature that can be purchased separately, but that hasn't taken place yet.

Split days onHosted Widget link (calendar) to show check-in/check-out 6 replies

Valerie R
Feb 27, 2020 4:45 PM
Joined Sep, 2019 122 posts

Hi Chris,

Is there a way to share the ribbon calendar with others, like we can with the widget calendar?'

Upgrading to the PM module just to give the housekeepers a look at our calendars is overkill for my situation.

DESCRIPTION "views" 3 replies

Chuck K
Feb 27, 2020 2:10 PM
Joined Oct, 2019 89 posts

Yes, I use it A LOT. I am constantly tweaking the fields to reflect good questions from guests, completeness of information, layout, etc.

I have found it a bit of a pain to constantly go back and forth as I try to be sure I am saying the same thing on Vrbo and AirBNB and that it is appearing in roughly the same order. It would be easier if an AirBNB view, or a Vrbo view was available. I may be a one-off on this, but to really attract people and theoretically improve SEO with some of the OTA sites, I believe frequent tweaks are necessary.

DESCRIPTION "views" 3 replies

Ken T
Feb 27, 2020 2:05 PM
OR Team Member Joined Aug, 2019 1704 posts

Not a bad idea. I take it you've seen this table discussing what's what?

https://www.ownerrez.com/support/articles/channel-management-api-integrations-property-field-differences

Owner Agreement and Contracts 3 replies

Ken T
Feb 27, 2020 12:54 PM
OR Team Member Joined Aug, 2019 1704 posts

We're wanting to add considerably more functionality to the rental agreements, as well as to the PM module, so this might be something to add as part of those upgrades.

Preserve nightly rate applied from OwnerREz on a per-booking basis 2 replies

Ken T
Feb 27, 2020 12:42 PM
OR Team Member Joined Aug, 2019 1704 posts

Thanks for the suggestion, we'll take a look into it in future improvements to the Rate Calendar.

Split days onHosted Widget link (calendar) to show check-in/check-out 6 replies

Chris Hynes
Feb 27, 2020 7:18 AM
OR Team Member Joined Oct, 2012 1403 posts

The multi month calendar is designed not to show a split between bookings.

If you want to show gaps, the ribbon calendar does that.

Or you can share more with the cleaner using Portal Access: https://www.ownerrez.com/support/articles/portal-access

Split days onHosted Widget link (calendar) to show check-in/check-out 6 replies

Val Rogers
Feb 26, 2020 10:08 PM
Joined Oct, 2016 34 posts

I use the URL for the Hosted Widget link for calendars to share with my housekeepers for the different properties in my account.

However, on days where there are back-to-back bookings (guests checking in on the same day that the previous guest checked out) the date on the calendar shows as a solid blocked date. It is not clear that that day has back-to-back bookings.

It would be great if OR could show a split on that date of the calendar to indicate a check-out/check-in on the same day.

DESCRIPTION "views" 3 replies

Chuck K
Feb 26, 2020 7:03 PM
Joined Oct, 2019 89 posts

It would be convenient to have different "views" or filters available for the DESCRIPTION page. For instance, an AirBNB view that would only have the AirBNB-synced fields, a HomeAway view that would show only those synced to HomeAway, and maybe even have both OR/AirBNB section names.

This wouldn't seem to be too difficult to do.

Owner Agreement and Contracts 3 replies

Alece
Feb 26, 2020 7:34 AM
Joined Jan, 2020 220 posts

Seconding this!!

Ability to CC or BCC when sending emails 2 replies

Lisa S
Feb 25, 2020 2:06 PM
Joined Aug, 2019 4 posts

ignore

Preserve nightly rate applied from OwnerREz on a per-booking basis 2 replies

Rich S
Feb 21, 2020 11:49 AM
Joined Dec, 2018 302 posts

Seems like this would be an easy thing to implement for those users who control rates from OwnerRez.

And knowing that this would happen would help prevent users (like me) from tweaking rates in an OTA platform rather than adjusting from within OR such as with the Rate Calendar.

Implementation
- at booking time determine the calculated nightly rate and record it for each booked night
- add an exportable report to allow users after the fact to easily list all booked nightly rates and associated daily details (such as min nites)
- bonus points for revealing past nightly rates through hover in the Rate Calendar *

* possibly with a calendar display, but in any case where the past year rate is adjusted to match the current year day (eg: mondays match mondays)

Search in Blog, Forum and Support 1 reply

Chris Hynes
Feb 20, 2020 7:01 PM
OR Team Member Joined Oct, 2012 1403 posts

Yep, it's on the todo list! For now you can search everything with the search in the Support area -- that will search forums and blogs as well.