Feature Requests

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Zapier Integration 51 replies

DianneD
Apr 26, 2021 5:56 PM
Joined Oct, 2018 42 posts

I think there are many OR users like myself (and everyone else on this list for starters) that would like to give the OR team a ‘push’ about getting it to the top of the list, not just a little nudge :) to get the Zapier integration ability. As someone else has mentioned, perhaps having zapier integration would resolve other issues for you (at least short term).

To be able to add custom fields to booking notes 1 reply

Ken T
Apr 26, 2021 5:44 PM
OR Team Member Joined Aug, 2019 1704 posts

I'm not clear on how this is different from the normal custom fields that are required on checkout/signing?

https://www.ownerrez.com/support/articles/capture-additional-fields-on-checkout-quote-acceptance

To be able to add custom fields to booking notes 1 reply

Ben
Apr 26, 2021 4:26 PM
Joined Jan, 2020 46 posts

It would be really helpful to add custom fields like bed preference to booking notes, which can be answered by the guest in the point of contact form.

It could then be sent in an automatic email to the cleaners using the {BNOTES} field.

Zapier Integration 51 replies

Savvy V
Apr 26, 2021 2:47 PM
Joined Nov, 2020 5 posts

I wonder how many things could be removed from the roadmap by incorporating this single integration... I'd imagine a lot of the functionality provided by Zapier could cover some of the feature requests by users? Therefore, this feature could actually kill X birds with one stone so to speak. Food for thought!

Google Free - Listing API Connection 19 replies

Le Touquet Holid
Apr 22, 2021 2:21 PM
Joined Nov, 2018 113 posts

Your probably right. But I rather be in than out. Here is the link I found which may have already been posted

https://support.google.com/hotelprices/announcements/9652284?hl=en

Google Free - Listing API Connection 19 replies

BlueMtnCabins
Apr 22, 2021 1:11 PM
Joined Jun, 2016 1182 posts

so does this mean it is doable or not? I doubt it will actually be "free" forever. What Goog will likely do is offer free initially to make all accommodations providers flock to it. Once it cannibalizes enough from OTAs to make them near-obsolete (basically destroying their grip on the market - which in case of Goog is easy to do) and make accommodation providers dependent on Goog - it will start charging any commission it wants. On one hand I feel good about someone sticking it to overbearing overcontrolling OTAs. On another hand, it will be done by even bigger monopoly in the name of even more control of the market. And we the small guys are just insignificant specks in this whole thing.

Google Free - Listing API Connection 19 replies

Paul W
Apr 22, 2021 12:55 PM
OR Team Member Joined Jun, 2009 873 posts

What makes a "hotel booking link":

https://support.google.com/hotelprices/answer/9296693?hl=en&ref_topic=9301472

Google Free - Listing API Connection 19 replies

Paul W
Apr 22, 2021 12:53 PM
OR Team Member Joined Jun, 2009 873 posts

Google help page on "free booking links":

https://support.google.com/hotelprices/answer/10472393?hl=en&ref_topic=10468394

Google Free - Listing API Connection 19 replies

Paul W
Apr 22, 2021 12:48 PM
OR Team Member Joined Jun, 2009 873 posts

Thanks. We know about these Hotel API docs. I should have been more clear - where is the doc or announcement about free listings? I might be staring right at it, but I don't see that language anywhere.

Google Free - Listing API Connection 19 replies

Le Touquet Holid
Apr 22, 2021 9:06 AM
Joined Nov, 2018 113 posts

Hi Paul
I think this is what you are after. It's the free booking link we are interested in.
https://developers.google.com/hotels/hotel-prices

Google Free - Listing API Connection 19 replies

Paul W
Apr 22, 2021 9:00 AM
OR Team Member Joined Jun, 2009 873 posts

Thanks, Le Touquet Holid. Can you drop a link in this thread where the announcement was (from Google)? I'd like to trace this back to some Google Developer docs on the subject. I've seen some 3rd party blogs about it, and haven't really looked that hard frankly.

Google Free - Listing API Connection 19 replies

Le Touquet Holid
Apr 21, 2021 11:19 AM
Joined Nov, 2018 113 posts

Google announced a route to the free listing of rates and availability section at the foot of the paid advertising block in its search results.
It fits in below the paid or sponsored listings. Googles offering provides a real chance for self-catering owners to be listed for free and show a big label with an official site link to your own website. This could be a big win for booking direct - which I know Owner Rez fully supports.
This is a real shake-up to the metasearch market - we just need the API to be part of the action.

Collect Photo ID Option in Rental Agreement 198 replies

Paul W
Apr 19, 2021 2:15 PM
OR Team Member Joined Jun, 2009 873 posts

[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/identification-verificationupload)]

Collect Photo ID Option in Rental Agreement 198 replies

LittleSisterGeta
Apr 19, 2021 11:48 AM
Joined May, 2018 21 posts

Hi OwnerRez,

This one seems like a bit of a hurdle for you guys over there. Have you considered not starting this from scratch? There looks to be some decent APIs out there that could get this feature up and running without too much leg work. Here's a link to an API that you could build right into your site:

https://www.acuant.com/developers/acuant-mobile-app-sdk-trial/

Thanks for your attention on this!

Cheers

Quotes Screen Filter By Listing Site 0 replies

Le Touquet Holid
Apr 19, 2021 11:24 AM
Joined Nov, 2018 113 posts

Can the Source listing site be included as a filter option and added to the excel export. It's not currently in the export.

Collect Photo ID Option in Rental Agreement 198 replies

LittleSisterGeta
Apr 19, 2021 10:54 AM
Joined May, 2018 21 posts

The ID verification component would be very valuable. Credit card fraud is on the rise and the banks will reverse charges, post stay, if ID hasn’t been verified.

Identification Verification/Upload 1 reply

LittleSisterGeta
Apr 18, 2021 3:10 PM
Joined May, 2018 21 posts

Hello,

A valuable feature to add would be the ability to verify and/or capture a guest’s identification. The only site that I’m aware of that verifies identification is Airbnb.

Something that people may not be aware of is that if a guest uses a stolen credit card for the purchase and damage deposit, both charges will be reversed by the bank and the host left with a large liability.

There are some some providers that offer this function, but so far I haven’t found anything that’s compatible with Ownerez. So it would be helpful if you can build it into your offering. Perhaps an upload button on the rental agreement form so guests can upload their ID with the rental agreement.

AirBnb API Offline Security Deposits Request 8 replies

Chris Hynes
Apr 17, 2021 8:22 AM
OR Team Member Joined Oct, 2012 1404 posts

Airbnb blocks links before booking, but after booking links should go through.

If the links still aren't going through after booking, send a help ticket with the specific conversation where you're having issues and we'll have a look.

AirBnb API Offline Security Deposits Request 8 replies

Pawleys Island B
Apr 17, 2021 6:37 AM
Joined Apr, 2020 2 posts

If I send a booking clean up request via Airbnb, the links will be blocked out. How do you get around that?

Bill

Blog Widget for Website 4 replies

Paul W
Apr 16, 2021 10:36 AM
OR Team Member Joined Jun, 2009 873 posts

Yep, we plan on it! You can definitely use widgets (or custom pages) right now to create blog-list pages on the website. However, we also planning to add a blog index and post page type so that you can have it built right into the site.

AirBnb API Offline Security Deposits Request 8 replies

Chris Hynes
Apr 15, 2021 8:03 PM
OR Team Member Joined Oct, 2012 1404 posts

The system won't automatically send a request, but if the guest agrees you can go to their booking in OwnerRez and request a security deposit on the Transactions tab.

AirBnb API Offline Security Deposits Request 8 replies

High Tide Vacati
Apr 15, 2021 12:15 PM
Joined Oct, 2020 2 posts

Can the offline secdep request through Ownerrez be retroactive, or just going forward after launch? For example, can I make the request for guests who booked prior to 4/13/2021?

Blog Widget for Website 4 replies

Shay G
Apr 15, 2021 12:03 PM
Joined Jun, 2019 14 posts

Is it possible to add a blog widget for websites? If not, is there a possibility you guys could look into it?
I run other websites in the health industry and use widgets for my blogs - hoping for the same functionality with our OwnerRez website to add a blog. Thank you in advance!

Automatic reviews for Airbnb? 38 replies

Ken T
Apr 14, 2021 10:22 PM
OR Team Member Joined Aug, 2019 1704 posts

Still in the queue, I'm afraid. :-(

Automatic reviews for Airbnb? 38 replies

Ozark Stays
Apr 14, 2021 8:10 PM
Joined Aug, 2020 27 posts

Did this ever happen or is it still in the works?

AirBnb API Offline Security Deposits Request 8 replies

Joel P
Apr 14, 2021 12:17 PM
OR Team Member Joined Oct, 2009 158 posts

Hi Brendan,

I reviewed your templates and couldn't find the one with the BUFIXUP link.

If you write into our help desk (help@ownerreservations.com) with an ORB number or a Template name we can take a look at specific bookings and help you figure out what's happening.

The ability to have expiration dates on discounts. 2 replies

Paul W
Apr 14, 2021 10:51 AM
OR Team Member Joined Jun, 2009 873 posts

Hi Mark, great suggestion. You can do this already by using the Booking Criteria fields at the bottom of the discount to only apply it to booking dates (or arrivel/departures dates) up to a certain date. That would be the same as setting an expiration. The discount would no longer work for everything after that point.

AirBnb API Offline Security Deposits Request 8 replies

Brendan C
Apr 14, 2021 10:49 AM
Joined Nov, 2019 24 posts

Hi,

I have turned on the booking clean up link, but when I preview it and test it, it doesn't include the page to insert the credit card info for the security deposit. Am I missing something?

The ability to have expiration dates on discounts. 2 replies

Annie'sSurfShack
Apr 14, 2021 10:01 AM
Joined Nov, 2020 1 post

Hello,

I was going through my discounts and surcharges. I was wondering if OwnerRez could chose either and expiration date for the discount or if we could run it indefinitely?

Thanks

Mark

Tags visible on calendar 6 replies

Tiny Castle
Apr 14, 2021 9:11 AM
Joined Dec, 2020 1 post

This is a desperate need for me as well. I want special requests/add ons easily visible and pushed through to the VRScheduler so my staff can make sure these don't get missed when preparing for a check in. Having to search every single booking for special requests that they've chosen and paid for in advance is time consuming and with so many listings, things are getting missed.