Feature Requests

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Thanks Paul, I eluded to that and have been relying on it. My issues have not been with the guests, but with AirBNB and VRBO who have said the policy THEY have is different that what has been in the RA. So I am just looking for a way to provide more tracking and "evidence".

Plus one for this - definitely would like an integration of Google Reviews.

Please make it so we can set the WEEKEND DAYS per season per property (in the new editor). For example, at my homes, the WINTER weekend rates are Th-Sun, but the SUMMER weekend rates are only Fri & Sat.

This would be a HUGE benefit!! I look forward to the rollout.

Yep, we've been planning on both of these things for a long time and actually had them slated to start development this month, but they got bumped by COVID :-/ The eternal story.

Definitely on the near term schedule and you'll hear more as we get closer, but no firm ETA on them yet.

It would be very useful to have the ability to set the send criteria by hours or days.

for example - I currently send an email with the lock code a day before and then a reminder 2 hours before arrival. For the 2 hour reminder, I send both email and SMS.
I also like my emails to arrive mid-morning or mid-afternoon so as to get to the guests outside of the normal rush times for other emails/work obligations.

Hey Michael, thanks for the ideas!

Hi Teena,

It will work that way if you tell them which custom field to fill in yes. However, you typically don't need to do that. You could simply just have them both sign the same agreement and it will stamp the name they use (when signing) on the top and bottom.

When setting up a listing with a lot of pictures it would be helpful to be able to manipulate more than 1 picture at a time. Maybe something like being able to change the number displayed to where you want it in the order or multi slect pictures to move them of a smaller grid kind of view to get more pics on the screen at a time.

Thank you! This will be very helpful.

Good point!

We just released an update that adds a status column for the Line Item Pivot Report.

You are right! I did not think of that. I think I am using a sitebuilder widget with icons/descriptions and I suspect that is not google searchable either.. the way I got around it (I think) is I included important amenities in META tags...

Hello Chris,

I'm talking way over my head here because I have never used OR for emails.

So, I can set up the system to send one email to two different email addresses. I have created custom field definitions for Signer 1 Initial and Signer 2 Initial, Signer 1 Signature and Signer 2 Signature, etc.

I make up an email that invites them both to sign and it will have the same URL to click on. The rental agreement will pop up and I will have told one person they are Signer 1 and the other person they are Signer 2 and with that info, they will sign and initial in the appropriate places.

Is that how it would work?

Thanks,
Teena

Two emails is the only way to do it right now. It doesn't have to actually be separate emails -- you need two people to click the link and separately sign it. The link is the same and will record whoever signs the agreement, so they just need to both do it.

Ahh, normality. Soon, hopefully!

1) Yep, we're planning another widget for the rate details/terms for sure. Now that we've got the multi month calendar with a "show rates" option, the details want to be a separate widget. That way you can do either the multi month calendar widget OR the rate table widget (or both), and then also separately show the terms.

Some of them can be derived automatically from the payment dates and rules, taxes, guest fees etc. Others would be outlined in the rate notes.

2) For amenities, we've thought about that but the problem is if we put it in a widget then it's going to affect the SEO on your site. Google doesn't search stuff in widgets as well as they do things that are written out directly on the site which is why we've so far avoided making widgets for the content parts that you do want to SEO.

You mean the Owner Statements? Yes, those will be getting some custom columns as well, in addition to the pre-built views that are there now.

I host large groups at my lodge and have always required two signers plus both have to initial every page of the agreement.

I saw a post about adding custom fields to my rental agreement for initials, but not how to add a second signer, which would require sending the agreement to two emails.

Help! :)

Thanks,
Teena from gorgeous NH!

Whenever life returns to normal...

1) Maybe some sort of property-driven embeddable that outlines the booking deposit (due at booking), and when balance is due ( 30 days or 60 days etc prior to arrival).

All these are updatable on property level. Would be nice to be able to embed into website FAQ page so that people don't ask "what are your payment terms". And if I change parameters on the property, it would auto update on the website.
Or even better some sort of link in the inquiry widget where they can click and see some sort of a blurb saying that $300 is dues to book, and balance will be due May 1st.

2) I know I asked before. And it may exists for sites built on ownerez. But it would be great to have embeddable widget of "amenities", maybe some sort of tabular format.
reflecting fireplace, view, hot tub, games room etc. basically amenities we check off on property set up. Instead of me writing bullet lists.

If you go to the "Support" tab and put in your search terms it will return Forum posts and other things which match.

It would be great to be able to put in search terms and find all related posts regarding those search terms. Most of the questions we have others have as well.

Sending a text to yourself when a booking comes in might be simple depending upon your cell carriers.

In my case I use ATT wireless, so I can send an email to my phone number 512-111-2222@mms.att.net and within a minute or so it appears on my cell phone as a text.

To do this yourself

1) search internet for Email to Text gateway sprint (replace sprint with your cell carrier) and look for the email address
you should find something like that looks similar to 512-111-2222@mms.att.net with the phone number before the @

2) Create an email template to be triggered on new booking, and just plop the email address with your phone number into the to: field

I find that the Line Item Pivot Report is very useful; I use it a lot.

However, I'd like to request that a "status' option be added to the report so that cancelled bookings are identified like they are on the detailed booking report.

With all of the Covid-19 booking cancellations it would be helpful to be able to quickly identify which bookings on the Line Item Pivot report are still active and which are cancelled.

Thank you for your consideration.

Would this include being able to add columns to the Owner/PM reports? One of my owners wants a "Number of Nights" column--it's not impossible to figure it out by comparing the check-in and check-out dates, but just displaying it would make it easier for her.

I second the need for this!

We have a plan to allow adding extra columns to reports. There are a number of places where that would be very useful. No specific schedule for that, alas.

Unfortunately, not at present. That was scheduled for this summer, until everyone's schedule got thrown all over. It's still on the development list though.

Yes, we actually talk about that on the Discount Codes support page:

https://www.ownerrez.com/support/articles/discount-codes

You know you can set up discount codes? Maybe set up unique discount codes and use that way.

Any way to get a text message when a booking comes in...

Any update on gift certificates or the ability to text when you get a booking?